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Hotel Castillo Huatulco & Beach Club

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Castillo Huatulco & Beach Club

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
View from property
Breakfast, lunch, dinner served; Mexican cuisine
Reception
Outdoor banquet area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Boulevard Santa Cruz 303, Sector A, Santa María Huatulco, OAX, 70987
  • Santa Cruz Bay
    3 min walk
  • Playa Santa Cruz
    6 min walk
  • Chahue Beach
    16 min walk
  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    34 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool

Binniguenda Huatulco & Beach Club

Pool
All-inclusive
Kids pool
Waterslide
4.3 out of 5, Excellent, (621)
The price is €271
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Binniguenda Huatulco & Beach Club

About this property

Hotel Castillo Huatulco & Beach Club

Beach hotel with 2 outdoor pools, near Chahue Beach
Jump on Hotel Castillo Huatulco & Beach Club's free shuttle to the beach or relax by one of the hotel's 2 outdoor swimming pools.
Hotel Castillo Huatulco & Beach Club offers 159 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Santa María Huatulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Castillo Huatulco & Beach Club. During your stay, you're just a quick walk from Santa Cruz Bay. Features include free WiFi in public areas, free valet parking, and a free manager's reception.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at La Capilla, a buffet restaurant that serves Mexican cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a playground
  • 5 minutes by car from Huatulco National Park and 6 minutes from Chahue Beach
  • Free beach shuttle service
Some rates at Hotel Castillo Huatulco & Beach Club are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with umbrellas and free beach club nearby. Bring your whole family to Hotel Castillo Huatulco & Beach Club for summer fun including 2 outdoor swimming pools, a children's pool, and a playground.

A free manager's reception is offered. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach hotel also offers a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Santa María Huatulco hotel.

The hotel hosts a free manager's reception on select days.
La Capilla - This buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Castillo Huatulco & Beach Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Free covered valet parking on site
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 350 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free manager's reception
  • Room service available

Restaurants on site

  • La Capilla

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Playground

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (200 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

More

  • Desk
  • Electrical adapters/chargers
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 350
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Castillo Hotel Huatulco
Hotel Castillo Huatulco Santa María Huatulco
Castillo Huatulco Hotel
Hotel Castillo Huatulco
Castillo Huatulco Santa María Huatulco
Castillo Huatulco ta ía Huatu
Hotel Castillo Huatulco
Castillo Huatulco & Beach Club
Hotel Castillo Huatulco & Beach Club Hotel
Hotel Castillo Huatulco & Beach Club Santa María Huatulco
Hotel Castillo Huatulco & Beach Club Hotel Santa María Huatulco

Hotel Castillo Huatulco & Beach Club Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 257 out of 601 reviews" "
Rating 8 - Good. 201 out of 601 reviews" "
Rating 6 - Okay. 88 out of 601 reviews" "
Rating 4 - Poor. 28 out of 601 reviews" "
Rating 2 - Terrible. 27 out of 601 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

mary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed here because it was close to my sister’s condo. The hotel is older but very sweet looking from the street. The pool was always used but we sir not try the restaurant. The halls and rooms are plain and basic and show their age. Some bright Mexican paint would help the visual impact. The beds were comfortable. The staff was always so accommodating. The location to the terminal for shopping is great.
Stayed 6 nights in Sep 2024

4/10 Poor

Pedro, Windsor

Stayed 6 nights in Aug 2024

8/10 Good

Richard

Travelled with family and small children
Disliked: Amenities
What i like is proximity to everything. And buffet options for breakfast. What i didn't like is no wi-fi or internet, multiple occupants in one room only one room key which controls everything ( power). The number one thing is expeidias dishonesty when choosing rooms don't think I'll use your service again.
Stayed 4 nights in Aug 2024

2/10 Terrible

Hugo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was falling apart.
Stayed 1 night in Jul 2024

10/10 Excellent

Said

Stayed 3 nights in Apr 2024

10/10 Excellent

Eduardo

Liked: Property conditions & facilities
Stayed 17 nights in Jul 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Karina

Stayed 1 night in Jun 2024

6/10 Okay

Karina

Liked: Staff & service
Pictures displayed a different esthetic.
Stayed 1 night in Jun 2024

6/10 Okay

Gildardo De La

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Jun 2024

2/10 Terrible

Yolanda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Jun 2024

4/10 Poor

Simon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service. Property too old and not properly maintained.
Stayed 3 nights in May 2024

6/10 Okay

Gustavo

Travelled with family
Liked: Cleanliness, staff & service
Did not like having to wear a plastic bracelet for the entire stay. I was not informed of the Club located 15 minutes away the first day. I was there 3 days before I became of the Club availability.
Stayed 5 nights in Apr 2024

10/10 Excellent

Tabitha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
We had an amazing experience here, just stayed for a night in between travel and the service was amazing, staff was friendly and the place is beautiful! Would definitely stay here again!
Stayed 1 night in Apr 2024

2/10 Terrible

Jon

Disliked: Cleanliness, property conditions & facilities
noisy- lousy buffet- pillows hard as rocks

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd time at Hotel Castillo Huatulco & Beach Club. We really like it especially the walkability to other restaurants and shops. Highly recommended!
Stayed 10 nights in Mar 2024

10/10 Excellent

Claudette Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Castillo Huatulco! It was our first time in Huatulco and wasn't sure what to expect, with a beach club and shuttle, but it was great. Also we asked for an upgrade with our room and Alejandro at the front desk was so great. All the staff are so friendly and professional. Big shout out to the team at the Beach Club especially Roody, Cyralini and Roal. If you are used to big 5 star resorts and the mile long buffets, you will not find that here, however the food is really good at the Beach Club. Good variety of dishes and can't go wrong with breakfast. We liked all the different Mexican dishes. As for dinner, we always went out into town where there are an abundance of great restaurants. We love Santa Cruz and will definitely be back.
Stayed 14 nights in Feb 2024

6/10 Okay

Diana Lucia Cruz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
I liked it was closed to everything. I had an inconvenience, bc when i reserved i booked all inclusive and at the reception they changed it to not all inclusive, and wanted to charge me more.
Stayed 4 nights in Mar 2024

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Food was repetitive and hardly any variety. No wi-fi in hardly any rooms.
Stayed 14 nights in Feb 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the hotel is in town and that you have access to the ocean via the beach club - the best of both worlds.
Stayed 16 nights in Feb 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and kind staff. It’s nice to eat at the hotel’s restaurant, some of the tables are set right next to the pool. The bleach club is such a treat, pure relaxation. I would definitely go back.
Stayed 6 nights in Feb 2024

8/10 Good

Bonnie

Travelled with family
Liked: Staff & service
Staff was great. Had some bugs crawling the walls in our rooms. Were shorted face cloths wish we had.
Stayed 8 nights in Jan 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feb, 2024. Having stayed for 4 weeks, I'd say we have a worthy opinion. We knew this was a 3 1/2 (ish) star hotel but the food every night was terrific. There is lots of variety; you'll definitely find something for your appetite. The booze probably isn't top end but there was plenty of different drinks and the bartenders were fun personnel. We were in the hotel's newer area and our wifi and hot water were fine. Our balcony could fit two chairs and our safe was large and easy to operate. There's maybe two English tv stations but that was of little concern to us. The grounds, halls, food areas, lobby and pool were cleaned continually. The staff was very cordial and helpful. We had two issues (a noisy neighbour and the a/c) which were resolved immediately. Hotel Castillo is very close to everything in Santa Cruz and a 20 minute walk into La Crucecita. Many excursions are organized right out of the lobby. The Beach Club on Playa Chahue has a nice pool area and terrific food. The chairs are actually comfortable in the dining area - not the usual straight back, uncomfortable wooden chairs typical to Mexico. However, Playa Chahue is not for you if you're not a good swimmer - maybe just sit out in the waves near shore. We always managed to get shade, chairs and a lounger on the beach. (The loungers could use some padding for comfort.) We would definitely go back.
Stayed 28 nights in Jan 2024

8/10 Good

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The socializing in the lounge area was nice but it is better to get a room further away if youd like quiet before 10pm (or later on weekends). Staff were friendly and helpful.
Stayed 6 nights in Feb 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024