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Azul Sirena

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Azul Sirena

Standard Room | View from room
Outdoor pool
Exterior
Standard Room, 2 Queen Beds
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

Map
Gardenia Esq. Tamarindo S/N, Bahias Huatulco, Santa María Huatulco, OAX, 70989
  • El Zócalo
    1 min walk
  • Mercado Tres de Mayo
    3 min walk
  • Bocana del Rio Copalita Archaeological Zone
    15 min walk
  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    21 min drive

Room options

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 70 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Azul Sirena

Family-friendly Santa María Huatulco hotel in Crucecita with free parking
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a children's pool, and dry cleaning.
Azul Sirena offers 35 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 21-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Santa María Huatulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Azul Sirena, you're just a quick walk from El Zócalo. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy garden views while dining at Los Helechos
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a playground
  • Steps from El Zócalo and Mercado Tres de Mayo
Azul Sirena offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Azul Sirena. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Santa María Huatulco hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to noon.
Los Helechos - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8 AM–noon: MXN 50-200 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Los Helechos

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch plasma TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 550
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Azul Sirena

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 200 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 50 to 200 per person
  • Late check-out fee: MXN 550 (subject to availability)
  • Rollaway bed fee: MXN 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Flamboyant Hotel Huatulco
Flamboyant Huatulco
Azul Sirena Hotel Huatulco
Azul Sirena Huatulco
Azul Sirena Hotel
Azul Sirena Santa María Huatulco
Azul Sirena Hotel Santa María Huatulco

Azul Sirena Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 79 reviews" "
Rating 8 - Good. 32 out of 79 reviews" "
Rating 6 - Okay. 24 out of 79 reviews" "
Rating 4 - Poor. 7 out of 79 reviews" "
Rating 2 - Terrible. 5 out of 79 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Maria, kingston

Travelled with partner
Liked: Staff & service
The people who work there are very polite and if you need help they are glad to help. Wasn’t happy in the building , for the repairs they doing a lot of noise also the need to work on the cleaning of the rooms.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Larry

Travelled with partner
No elevator
Stayed 2 nights in Mar 2024

2/10 Terrible

Gustavo Ramírez

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with this hotel. Staff is not welcoming at all. Cleanliness was not great either ! There was so many live bugs and scorpions everywhere on beds restroom and everything. My husband made the hotel aware of this and they were careless so we just had to go. The same day we arrived we checked out. I can’t say one good thing about the hotel. The only thing that was nice is the area where it’s located because it’s in the center of a lot of good restaurants and many things to do. Also when we checked out hotel said they will refund and that was a lie because they didn’t want to make a refund. Overall I know scorpion bites aren’t deadly but it’s very unpleasant and I am pregnant and have two kids and I wasn’t going to put anyone in my family through that unpleasant experience. Beware !
Stayed 5 nights in Feb 2023

6/10 Okay

Janet

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Older hotel in need of upgrading. Noisy at night
Stayed 2 nights in Feb 2023

6/10 Okay

Ted

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
where we stayed was not like the picture. It is on a very noisy street near the Zocalo I would only stay there agin if I could get a room near the back.

4/10 Poor

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Barren room

8/10 Good

Warren

Travelled with family
Loved the location, right in the heart of La Crucecita, close to lots of great shops and restaurants!
Stayed 1 night in Jan 2022

8/10 Good

Faviola

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es céntrico, a 5 minutos de la playa Chahué y Santa Cruz. El hotel está cerca de tiendas para ir de compras, no necesitas de un auto si te hospedas aquí. El lugar es muy limpio y precioso. Lo recomiendo totalmente.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really like the location and how clean the rooms are.
Stayed 2 nights in Aug 2019

6/10 Okay

Edmtraveler, Edmonton Alberta

Travelled with family
Liked: Cleanliness, staff & service
It is an old facility that needs some upkeep, however for the price it is a pretty good deal, showers where a bit lacking but overall the rest was ok
Stayed 1 night in Nov 2018

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
There aren't any lounge chairs by the pool anymore, so it's difficult to relax and/or sunbathe. Also, they don't provide towels for the beach only the pool, because they said the sand ruins the washing machine. Also, be prepared for a lot of noise from the zocalo in front, even in the middle of the week.
Stayed 2 nights in May 2018

4/10 Poor

E

Disliked: Cleanliness, staff & service, property conditions & facilities
Location, location, location
The hotel has a great concept. However, it's all in the details. The hotel is located directly across the town square. I stayed in a 2 bdrm suite. The pool is large and clean. The bathroom issue I ran into was the shower in both bathrooms had no pressure, the towels were dingy, frayed and stained, no hand towels, the ceiling had mold, the shower curtain was ripped and stained. The maids would come in exchange your towels and do your bed. They would sweep or mop. Our feet were so gross, we had to wear our flip flops inside. The windows are paper thin and don't seem secure. Like I said it's all in the details. They need better handicap access to the suites. The hotel staff was not helpful.
Stayed 6 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
GOOD STAFF GREAT BREAKFAST ;}
GREAT STAFF! GOOD FOOD...ROOMS OKAY AC WAS WORKING GOOD
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit noisy due to the park but great location .
Perfect and convenient. The ocean was far but same as all the hotels around
Stayed 3 nights in Jun 2017

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was good except for a/c didn't work well at night.

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money
Friendly staff, colorful architectural touches, nice pool, quiet

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
A couple of nights in downtown Huatulco. Lots to do and see, and a really nice 15 min walk to the Marina and beach. I love this Hotel, its simple and clean and right on the square.

4/10 Poor

david , vancouver

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom terrible
Staff were helpful but the hotel rooms need updating. Very close to town activities

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kate, Niagara Falls, Canada

Liked: Cleanliness, staff & service
Mexican style hotel
Mexican style hotel in centre of town. Very convenient to great restaurants, the Mercado, and lots of shops. Staff does not speak English but we still managed to communicate. Rooms were clean and bed was comfy. No in-room safe as advertised and pool is only waist deep. We did enjoy our stay nonetheless.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Centre of town.
The staff were outstanding. They solved problems, were gracious and helpful.

6/10 Okay

Jav, Bariloche

Disliked: Cleanliness, property conditions & facilities
Old hotel, they do what they can
My room was spacious. Looks like the building has seen better days. The staff is not the most helpful. The hotel needs work. The maid told they were just about to start renovating. A few things were not working but they really did their best to fix them. The cafe on the street was too hot but also very nice with great service. Excellent location right on the plaza.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok, not great, not terrible
If you're looking for a centrally located, affordable place to stay, this is your spot. If you're looking for a hotel with comfort, keep looking. Our first night, we stayed on the first floor and the AC was slow, but manageable via our own thermostat. Given the heat outside, this was important. The bed was super comfortable, though the pillows were not. The second night we stayed on the second floor. NO BUENO. again, if you're looking for a place to store your stuff for the night that's centrally located and close enough to the bus terminal and tourist experiences, it's a great spot. If you're looking for a great nights rest, look further. The pluses: right in the Zocalo; hotel front desk staff friendly; tourist experiences accessible; a quick ride to the bus terminal ($25 pesos). Cons: A/C not well functioning, and super slow on floor 2 (200s), beds on second floor not comfortable (unlike on first floor), no elevator, inconsistent WiFi.