AM Hotel & Plaza

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AM Hotel & Plaza

Outdoor pool, open 9:30 AM to 9:00 PM, pool loungers
Reception
Front of property
Standard Double Room
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Boulevard Chahue 1601 Esq Calle Gardenia, Santa María Huatulco, OAX, 70989
  • El Zócalo
    5 min walk
  • Ristorante Mare
    1 min walk
  • ADO Terminal
    1 min walk
  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    17 min drive

Room options

Standard Double Room

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Plus Room - Smart TV

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

AM Hotel & Plaza

Central hotel with free parking connected to a shopping center in Santa María Huatulco
Along with an outdoor pool, this hotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a convenience store are onsite.
AM Hotel & Plaza offers 44 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at AM Hotel & Plaza, you're connected to a shopping center and just a quick walk from El Zócalo. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute drive from Huatulco National Park and 8 minutes from Chahue Beach
As a guest of AM Hotel & Plaza, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. AM Hotel & Plaza also features a garden, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

More

  • Desk
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:30 AM to 9:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

AM Hotel Plaza Huatulco
AM Hotel Plaza Santa María Huatulco
AM Plaza Huatulco
AM Plaza Santa María Huatulco
AM Hotel Plaza
AM Hotel & Plaza Hotel
AM Hotel & Plaza Santa María Huatulco
AM Hotel & Plaza Hotel Santa María Huatulco

AM Hotel & Plaza Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 81 out of 177 reviews" "
Rating 8 - Good. 48 out of 177 reviews" "
Rating 6 - Okay. 25 out of 177 reviews" "
Rating 4 - Poor. 12 out of 177 reviews" "
Rating 2 - Terrible. 11 out of 177 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 2 nights in May 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it

4/10 Poor

Jocelyn

Liked: Cleanliness, staff & service
Super strong smell of bleach in the room. Hard to sleep.
Stayed 1 night in Feb 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very friendly staff, and a security officer in the plaza to handle pre-checkin bag drops. Rooms are comfortable, and reasonably well appointed.
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Nice staff
Stayed 1 night in Aug 2023

6/10 Okay

jose victor

Stayed 1 night in Aug 2023

2/10 Terrible

Yahuintzi

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We find roaches, nasty mattresses, no amenities definitely never come back
Stayed 1 night in Aug 2023

6/10 Okay

Jesus Alberto

Stayed 1 night in Feb 2023

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
noisy at busy intersection, small awkward pool, slow wifi, very basic room considering price otherwise above average
Stayed 1 night in Dec 2022

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Basic room with no window ventilation. Had a strong paint smell and could not rest properly, too expensive with booking fees for what it is. There are other options around the area.

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was walking distance from souvenir shops, street food and restaurants.
Stayed 4 nights in Mar 2022

8/10 Good

laurie

Stayed 1 night in Mar 2022

4/10 Poor

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very well maintained, but no extras in the room. No coffee, no fridge, etc. Two bottles of water every day, but that was all. The wi fi and internet were extremely slow when they worked. Often I was unable to send or receive an email. As for TV, the only English Channel was CNN.
Stayed 21 nights in Nov 2021

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is one of the first hotels when getting to Huatulco from the airport. It is across the street from ADO bus station and there is a Soriana right behind the bus station. Location is very convenient, only a few blocks from the zocalo main square. There are tons of restaurants around and late night snack is available from an onsite OXXO. Staff very friendly, they even loaned me a safety deposit box when all the rooms with a safety box is rented out.
Stayed 1 night in Jul 2021

8/10 Good

emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a good location next to the small city center. There is an Oxxo downstairs and its across the street from the ADO terminal.
Stayed 1 night in Jun 2021

8/10 Good

Ligia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in May 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good location for bus travelers, but I guess that is the only thing I’d stay in this hotel. No amenities, room smelled like bathtub plumbing.
Stayed 1 night in Mar 2021

6/10 Okay

Sarah, California

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cons : If you decide to stay here please take some ear plugs with you if you want to have a good night sleep. Walls are paper thin and hotel is in the corner of 2 major busy streets day and night. First night we did not sleep at all. Next day we talked to the receptionist (STAFF IS AWESOME BTW) we told her about our noise concern and she was able to move us to a room at the end of the hall with no neighbors and further from the street intersection. If you are a light sleeper I do not recommend this hotel at all. Pros : Hotel is well situated, 5 min walk to town center plaza. Short 5 min / $1.50 dlls taxi drive to beach . Staff go above and beyond we also felt really safe there.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Renix

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bien ubicado y es perfecto para un fin de semana. El staff es amable y serviciales. Súper recomendado. Gracias.
Stayed 1 night in Jan 2020

10/10 Excellent

Jesus, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and store next for your needs. A few blocks away from el Centro de Huatulco. I will definitely be coming back to this hotel. Staff was friendly and helpful with directions.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know I am in Mexico but I am not completely fluent in Spanish. They could have any important information into English. I was in a corner room which was odd shaped but comfortable. The room could use a place to hang up your clothes.
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
This property is not handicap friendly. Rooms and restrooms are so small. The restaurant is in the middle of the property which is open to a busy street. The pool is small and has stairs to get in.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great! I recommend it heartily to everybody.
Stayed 1 night in Apr 2019