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Inn at Santa Fe, SureStay Collection by Best Western

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Inn at Santa Fe, SureStay Collection by Best Western

Reception
Lobby
Mountain view
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
Outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Hot tub
  • Laundry
  • Pool
  • Air conditioning
  • Gym

Explore the area

Map
8376 Cerrillos Rd, Santa Fe, NM, 87507
  • Meow Wolf
    6 min drive
  • Vacant Space
    5 min walk
  • Santa Fe Depot
    19 min drive
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    9 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

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Room

Coyote South

Breakfast included
Pet-friendly
Parking included
Air conditioning
4.1 out of 5, Very good, (1872)
The price is €76
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Coyote South

About this property

Inn at Santa Fe, SureStay Collection by Best Western

Suburban Santa Fe hotel in Southside with free breakfast
An outdoor pool, a 24-hour fitness center, and a sauna are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.
Inn at Santa Fe, SureStay Collection by Best Western offers 99 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The free breakfast at Inn at Santa Fe, SureStay Collection by Best Western gets high marks from our customers. During your stay, you'll be close to La Cieneguilla Petroglyph Site. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include a business center, conference space, and laundry facilities
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 5-minute drive from La Cieneguilla Petroglyph Site and 12 minutes from Santa Fe Plaza
As a guest of Inn at Santa Fe, SureStay Collection by Best Western, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served. Inn at Santa Fe, SureStay Collection by Best Western also features laundry facilities, express check-out, and an elevator. Self parking is free.
Guests are served free breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 25 2023 to January 31 2025 (dates subject to change):
  • One of the bars/lounges
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Inn at Santa Fe, SureStay Collection by Best Western.

Property is also known as

Inn Santa Fe
Santa Fe Inn
Inn At Santa Fe Hotel Santa Fe
SureStay Collection Best Western Inn Santa Fe
SureStay Collection Best Western Inn
SureStay Collection Best Western Santa Fe
Inn at Santa Fe
Inn at Santa Fe SureStay Collection by Best Western
SureStay Collection by Best Western Inn at Santa Fe
Inn at Santa Fe, SureStay Collection by Best Western Hotel
Inn at Santa Fe, SureStay Collection by Best Western Santa Fe

Inn at Santa Fe, SureStay Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 850 out of 1691 reviews" "
Rating 8 - Good. 498 out of 1691 reviews" "
Rating 6 - Okay. 212 out of 1691 reviews" "
Rating 4 - Poor. 74 out of 1691 reviews" "
Rating 2 - Terrible. 57 out of 1691 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Daniela, Boynton Beach

Stayed 3 nights in Aug 2024

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
Nice place. Close to where I wanted to be. Was a little out dated.
Stayed 2 nights in Sep 2024

10/10 Excellent

PAUL, CASTLE ROCK

Liked: Cleanliness, staff & service
Liked location Didn't like room size
Stayed 3 nights in Sep 2024

10/10 Excellent

joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value
Stayed 5 nights in Sep 2024

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really tired and was great to find a quiet location. Clean and friendly! No tea😔 but I had my own😊
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Stayed 1 night in Sep 2024

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Darwin

Travelled with family
Very nice
Stayed 1 night in Sep 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and great access to everything. Quiet location. Nice outdoor space with fire pit, hot tub and pool
Stayed 2 nights in Sep 2024

10/10 Excellent

Fernando, pemberton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

kathryn

Stayed 2 nights in Sep 2024

8/10 Good

camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place. Not fancy but doesn't need to be. Rooms a bit small but staff is great and breakfast buffet is too you just have to be there before 0900. Pool area is really nice with hot tub and sauna too! We will use Inn at Santa Fe whenever we're in town
Stayed 4 nights in Sep 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Vonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Overall the asthetic was nice but there were multiple problems in our room. The side table had too many hands on it became it was so loose, it could barely hold a bottle of water. If you sat at the foot of one of the queen beds, it flipped up. The shower was nice in size but every part of the bathroom except the toilet was dirty. The beds are firm. I didn't make it down to breakfast but they do serve a hot breakfast.
Stayed 1 night in Sep 2024

2/10 Terrible

Daiana S

Travelled with partner
Disliked: Staff & service
I had never EVER had a bad experience with Expedia. And I DO TRAVEL THE WHOLE WORLD and used them to book hotels, flights, cars. I want to POINT out that this was NOT EXPEDIA's fault. I get to the hotel and front desk tells me I do not have a reservation. I got on my Expedia account and I show the front desk guy my reservation. He makes zero eye contact and he keeps repeating to me there is no reservation. It was 10.30 PM and my options were sleeping under the star or in my car. The front desk guy, corpulent, beard, rude did NOTHING to help me but to repeat like a machine he cannot find my reservation and he has no vacancies. I mean he helped me with NOTHING. There was no point to ask for a manager at 10.30 PM, had to focus on finding a solution. I went back to Expedia and found another hotel to find a place to sleep. My 5 cents is that the corpulent, non intellectual, no eye contact front desk sold my room as I was late. Great business! After all it was Zorzoba weekend. Expedia helped me immediately on finding a new hotel and reimbursed me the same day for the amount. I received the money back in my account in 1-2 days. Thank you Expedia and SHAME on Inn at Santa Fe. You are indeed despicable or your front desk employee should be written off or let go as this is not how you conduct business even in New Mexico. Despicable.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elray A

Stayed 1 night in Aug 2024

6/10 Okay

Devon

A bad fall in the shower stall.
The shower stall did not have a rubber bath mat but instead appeared to have a non-slip surface on the floor. When my wife stepped in with the water running it was like an ice rink. She took a terrible fall, which fortunately just badly bruised her but didn't break any bones. At age 79, that was truly a blessing. I went down and asked the desk clerk for a bath mat which he eventually found and brought up. This is an issue that should be addressed immediately. It is a safety hazard for everyone, but especially senior citizens.
Stayed 1 night in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

Liked: Staff & service
Old property dirty towels in room
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Staff & service
Easy to get to
Stayed 1 night in Sep 2024

8/10 Good

Kadie

Stayed 2 nights in Sep 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the arrangement and comfort of the room.
Stayed 4 nights in Sep 2024

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
The mattresses were not comfortable. Walls are thin. Upstairs person made a lot of noise.Watrr pressure was low.
Stayed 1 night in Sep 2024