Insotel Fenicia Prestige Suites & Spa

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Insotel Fenicia Prestige Suites & Spa

Outdoor pool
Bar (on property)
Meeting facility
3 restaurants, breakfast, lunch served; Laotian cuisine
Junior Suite, Jetted Tub (Prestige Solarium) | Bathroom

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Calle Narcisos, Santa Eulalia del Rio, Ibiza, 7840
  • Puig de Missa
    16 min walk
  • Marina Santa Eulalia
    20 min walk
  • Palacio de Congresos de Ibiza
    5 min drive
  • Ibiza (IBZ)
    23 min drive

Room options

Family Suite, Connecting Rooms

  • 98 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed, 2 Double Sofa Beds and 2 Twin Beds

Junior Studio Suite, Balcony, Sea View

  • 49 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Studio Suite, Balcony

  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Jetted Tub (Prestige Solarium)

  • 80 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Balcony, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, Balcony

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Insotel Fenicia Prestige Suites & Spa

Elegant beach hotel and outdoor pool
Catch some rays at the nearby beach or spend the day relaxing at Insotel Fenicia Prestige Suites & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Insotel Fenicia Prestige Suites & Spa offers 172 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Santa Eulalia del Rio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Insotel Fenicia Prestige Suites & Spa. During your stay, you're just a quick walk from Playa del Rio. Features include free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Buffet Fenicia, a buffet restaurant that serves Laotian cuisine
  • Buffet breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, Thai massages, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 8 minutes by car from Punta Arabi Hippy Market and 9 minutes from Golf Club Ibiza
  • Airport and local-area shuttle service available for a fee
Insotel Fenicia Prestige Suites & Spa offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2906 square feet (270 square meters) and includes conference space. A children's pool, a sauna, and a library are also featured at the luxury Insotel Fenicia Prestige Suites & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star Santa Eulalia del Rio hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 8:00 AM and 10:30 AM.
Buffet Fenicia - This buffet restaurant specializes in Laotian cuisine and serves breakfast only.
Sa Talassa - This fine-dining restaurant specializes in Mediterranean cuisine. Open select days.
Tanit - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Ibosim Bistro Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee weekends 8:00 AM–10:30 AM: EUR 25 for adults and EUR 12.5 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Buffet Fenicia
  • Sa Talassa
  • Tanit
  • Ibosim Bistro Bar

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (2906 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 7)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Insotel Fenicia Prestige Suites & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Insotel Fenicia
Insotel Fenicia Prestige Suit
Insotel Fenicia Prestige Suites Hotel Santa Eulalia del Rio
Insotel Fenicia Prestige Suites Santa Eulalia del Rio
Insotel Fenicia Prestige Suites & Spa Hotel
Insotel Fenicia Prestige Suites & Spa Santa Eulalia del Rio

Insotel Fenicia Prestige Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 254 out of 382 reviews" "
Rating 8 - Good. 102 out of 382 reviews" "
Rating 6 - Okay. 11 out of 382 reviews" "
Rating 4 - Poor. 6 out of 382 reviews" "
Rating 2 - Terrible. 9 out of 382 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Patrick

Stayed 2 nights in Sep 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Overall good. A couple of disappointments. The spa pool was luke warm at best both inside and out and overall the hotel could use some updating. The aircon in the room worked but not particularly effectively. We had a rooftop room with a hot tub which was enjoyable but you need to plan for use as you need to fill it up yourself which takes a good 30 mins + Excellent location and staff. Breakfast was superb. Thoroughly enjoyed the main pool
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - highly recommend
Stayed 7 nights in Aug 2024

10/10 Excellent

Jean-Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a great 4 night stay. Good location and only a short walk to the beachfront with plenty of restaurants to choose from. Breakfast buffet was excellent. Room was clean and comfortable. Staff were pleasant and attentive. Our only issue as with most hotels was the need to secure a sunbed early in the morning
Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in a lovely location
Stayed 5 nights in Aug 2024

10/10 Excellent

Lazaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel and staff,
Stayed 5 nights in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay we’ve just had, we were absolutely over the moon on arrival when we’re shown to our room to realise we had been upgraded to the Presidencial suite. We enjoyed an afternoon in the spa during our stay which was lovely. All the staff are impeccably polite and helpful. Thank you so much, we will be back again soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

6/10 Okay

David

Travelled with group
Liked: Cleanliness, room comfort
Not a 5* hotel
Good size rooms but a little tired. Not a 5* hotel Staff very friendly Good location
Stayed 3 nights in Jul 2024

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy
Stayed 3 nights in Jul 2024

2/10 Terrible

Carl

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very poor customer service and rude manager
Stayed 1 night in Jul 2024

10/10 Excellent

Jules

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in great location. Lovely walk along seafront to numerous bars and restaurants. Hotel is very well run and maintained. Rooms great and pool area really nice. Added bonus of the spa too. Very impressed overall with value and quality. Staff all very helpful and friendly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jacob

Stayed 3 nights in Jul 2024

10/10 Excellent

Kostas

Stayed 2 nights in Jun 2024

10/10 Excellent

patricia, toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

MARIA, Woodinville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

Jason Yuk Lung

Stayed 1 night in Jun 2024

10/10 Excellent

Alex Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous quiet hotel. Lovely to walk into the harbour at night for drinks, food and sunset.
Stayed 8 nights in Jun 2024

10/10 Excellent

Dylan

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

10/10 Excellent

Catherine Louise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. I honestly can’t fault the hotel at all. We had the most amazing 5 day break last week and we will definitely be back. Perfect walking distance to the marina with lots of food options. Beautiful beach and clear sea a stones throw away and really reasonably priced sun loungers to rent. If you’re hesitating booking the do it, you won’t regret it!
Stayed 5 nights in Jun 2024

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We stayed 8 nights in this great resort and we enjoyed every bot of it. Great facility, relatively new, friendly, attentive and helpful staff. The location is great too, close to the Santa Eularia passageway and the beach. Highly recommended and will definitely come back
Stayed 8 nights in May 2024

10/10 Excellent

Carlos Augusto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Thank you
Stayed 6 nights in May 2024

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here and will certainly return. The hotel is old school grand and in a great location next to the sea and a short walk to many good bars and restaurants. The staff are amazing, super attentive and always on hand to help. One minor quibble is that the quality of products used at breakfast is not in keeping with everything else about the stay.
Stayed 5 nights in May 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highley recommend
welcoming from the start arriving late around 1am ish. everything was lovely from staff to room to spa to food. great area, very close to town but also far enough away.
Stayed 3 nights in Oct 2023