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Zafra Hotel

2.5 star property

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Photo gallery for Zafra Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Restaurant
Outdoor banquet area
Family Room | View from room
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
KM 181.50 Carretera a Quetzaltenango, San Martín Zapotitlán, Retalhuleu, 11003
  • Xetulul Theme Park
    ‪12 min walk‬
  • Xocomil Waterpark
    ‪12 min walk‬
  • Parque de Aventura Xejuyup
    ‪13 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪105 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • 13 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Premium Quadruple Room

Desk, free WiFi

Premium Quadruple Room

  • 13 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

King Room

King Room

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Zafra Hotel

Hotel with free breakfast, near Xocomil Waterpark
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include concierge services, laundry facilities, and tour/ticket assistance.
Zafra Hotel offers 41 accommodations with air conditioning. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This San Martín Zapotitlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Zafra Hotel, you'll be within walking distance of Xocomil Waterpark. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a water dispenser
  • 12 minutes by foot from Xocomil Waterpark and a 2-minute drive from Dino Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Zafra Hotel. Self parking is free.

Smoking is allowed in designated areas at this San Martín Zapotitlán hotel.

Guests are served free local cuisine breakfast daily from 6:30 AM to 10:30 AM.
Zafra Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for GTQ 150.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GTQ 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
The front desk at this property is open daily from 6:30 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Zafra Hotel Hotel
Zafra Hotel San Martín Zapotitlán
Zafra Hotel Hotel San Martín Zapotitlán

Zafra Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 69 reviews
Rating 8 - Good. 26 out of 69 reviews
Rating 6 - Okay. 13 out of 69 reviews
Rating 4 - Poor. 4 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay if you’re visiting the amusement parks
Stayed 1 night in Nov 2024

6/10 Okay

Ronald

Stayed 1 night in Aug 2024

8/10 Good

Elian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was really nice in appearance. The pool had the perfect temperature for when we went in at 7pm. The pool was clean as well as the rooms. The rooms were comfortable but lacked hair conditioning and body wash/shampoo separation. The parking was extremely convenient because the are situated in front of the rooms. The breakfast included with the stay consisted of a classical Guatemalan breakfast which was excellent and the service a 10 of 10. In overall, great place and very close to Irtra parks.
Stayed 1 night in Jul 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Emerson Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy hamable el personal!
Stayed 1 night in Jun 2024

8/10 Good

claudia

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room smelled
Stayed 1 night in Apr 2024

8/10 Good

Rosa

Liked: Staff & service
Restaurante
Stayed 1 night in Feb 2024

6/10 Okay

Julieta

Travelled with family
Liked: Staff & service, amenities
Tienen que mejorar limpieza,contrar personas para fumigar cucarachas vimos varias en el dormitorio,baño. Toallas muy viejas. Personal muy atentos y educados.
Stayed 2 nights in Nov 2023

6/10 Okay

david

Stayed 1 night in Aug 2023

4/10 Poor

Daniel

Disliked: Cleanliness, amenities
Worst wifi i ever had in any hotel experience also the place was having fumigation done at 6 am waking me up and made me change rooms midway through my stay only water you can drink cost you 10Q for 500ml which is overpriced borderline thievery
Stayed 2 nights in Aug 2023

8/10 Good

Jules

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Me dieron una habitacion con olor a humedad y viejo. Me cambiaron a otra habitacion sin olor, parecia recien pintada y estaba mucho mejor
Stayed 3 nights in May 2023

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like quiet, safe place and parking area, add Staff personnel very well.
Stayed 2 nights in Apr 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for Price and location
Great little hotel close to the theme parks and attractions. It was very clean and the staff super friendly. Celest, who works in the restaurant was really engaging and friendly. Food was delicious and breakfast was a great way to start the day of exploring the area. For the price and location this is a great option. Rooms are clean and tidy, noise from the road and bar is noticiable but usually quietens down around 2300.
Spacious room and very clean
Stayed 3 nights in Jan 2023

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, clean and excellent WiFi service
Stayed 1 night in Sep 2022

2/10 Terrible

Brandon

Disliked: Staff & service, amenities, property conditions & facilities
Bad
Stayed 1 night in Sep 2022

8/10 Good

kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool Is for small children not adults. Wifi is slow and sometimes does not work
Stayed 1 night in Aug 2022

8/10 Good

Cynthia

Travelled with family and small children
Liked: Staff & service
Good hotel and location, but could improve in cleaning of showers. Food very good.
Stayed 2 nights in Jul 2022

6/10 Okay

Virves

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fear
Unexpected fee for xtra towel Ants was found in the bathroom
Stayed 2 nights in Jun 2022

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wifi needs upgrading for business travelers.
Stayed 3 nights in Jan 2022

4/10 Poor

Candido

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
Overall property was good, excellent location close to the parks. I was disappointed with cleanliness, no one went to clean our room,Offered new towels, we stayed there three days two night. First night we found a huge cockroach under the blanket. We only got an apology from the place.
Stayed 2 nights in Dec 2021

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service on site, really friendly
Stayed 1 night in Dec 2021

10/10 Excellent

Ricardo

Travelled with partner
Todo bien
Stayed 1 night in Nov 2024

10/10 Excellent

Justiniano

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 1 night in Sep 2024

6/10 Okay

David

Travelled with family
It's functional but nothing more.
Stayed 3 nights in Sep 2024