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Hotel Arca de Noe

3.0 star property

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Photo gallery for Hotel Arca de Noe

Terrace/patio
Restaurant
Daily cooked-to-order breakfast for a fee
Exterior
Deluxe Cabin, Lake View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Room service
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

Map
Lago de Atitlán, Close to docking area, Santa Cruz La Laguna, Sololá, 07014
  • Multiple Use Area Lake Atitlan Basin
    ‪1 min walk‬
  • Lake Atitlán
    ‪1 min walk‬
  • Los Elementos Day Spa
    ‪3 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪182 min drive‬

Room options

View all photos for Deluxe Cabin, 1 Queen Bed, Lake View

Deluxe Cabin, 1 Queen Bed, Lake View

Deluxe Cabin, 1 Queen Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Bedroom, Garden View

Standard Double Room, 1 Bedroom, Garden View

Standard Double Room, 1 Bedroom, Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Cabin, Lake View

Deluxe Cabin, Lake View

Deluxe Cabin, Lake View

  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed, Shared Bathroom

Double Room, 1 Double Bed, Shared Bathroom | Bathroom

Double Room, 1 Double Bed, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

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View from property

Porta Hotel del Lago

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, (964)
The price is €225
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Porta Hotel del Lago

About this property

Hotel Arca de Noe

Hotel with a restaurant, steps from Lake Atitlán
A restaurant, a snack bar/deli, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Housekeeping is available on request.
Hotel Arca de Noe offers 8 accommodations with complimentary bottled water. Bathrooms include showers and complimentary toiletries. Housekeeping is provided on request.
During your stay at Hotel Arca de Noe, you're just a quick walk from Lake Atitlán. You'll find features like free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a gift shop, laundry facilities, and coffee/tea in a common area
  • Steps from Lake Atitlán and Multiple Use Area Lake Atitlan Basin
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Hotel Arca de Noe.

Smoking is allowed in designated areas at this 3-star Santa Cruz La Laguna hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Hotel Arca de Noe has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 4:00 PM
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 5-7 for adults and USD 5-7 for children
  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Dock
  • Garden

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Towels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 7 for adults, and USD 5 to 7 for children
  • Airport shuttle fee: USD 125 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Hotel Arca de Noe offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Arca de Noe Hotel
Hotel Arca de Noe Santa Cruz la Laguna
Hotel Arca de Noe Hotel Santa Cruz la Laguna

Hotel Arca de Noe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Danielle Faith

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The view was incredible. However...due to a transportation delay, we arrived 1 day later. We tried to notify the hotel, but their phone # was out of order. They did not respond to email. When we finally did arrive (note: we paid for the hotel in advance via Expedia), they had no record of the reservation or payment. After quite an argument (and we did have the printed receipt!), they gave us a room, but were incredibly, indescribably rude to us for the entirety of our stay. I've never in my life experienced such treatment. And I've never left a negative review. Until now.
Stayed 3 nights in Oct 2024

10/10 Excellent

jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly people and quiet surrounding except the cricket that was making sound all night
Stayed 2 nights in Aug 2024

8/10 Good

Ana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful but the only way to get there is through a boat and theres not much around the area
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Absolutely lovely hotel! I definitely would stay again. It’s clean, the rooms are simple but colorful and comfortable. And the views! The view of lake Atitlan and the volcanoes is stunning. The boat dock is at the hotel’s doorstep making getting around the area easy.
Stayed 6 nights in May 2024

8/10 Good

Bhavyesh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is good. Staff and services need a lot of improvement.
Stayed 1 night in Apr 2024

8/10 Good

Julio

Liked: Staff & service, room comfort
great view
The view was amazing.
Stayed 3 nights in Mar 2024

6/10 Okay

Daniele

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Luis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Henry Carlo

Stayed 1 night in May 2022

8/10 Good

Melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Smadar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel Arca de Noe is a gem. The rooms are lovely, the beds are comfortable and most important of all, Juan Carlos is an excellent manager who helps make your stay very pleasant. In addition, Hotel Arca collaborates with Tours Atitlan which offers the best tours. Lastly, the food is excellent. I did enjoy the meat and the fish dishes very much. I highly recommend this hotel.
Stayed 1 night in Mar 2022

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very nice people, excellent views of the lake.
Stayed 9 nights in Dec 2019

8/10 Good

MARCO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT LOCATION.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
No muy buena experiencia
El inodoro se rebalsó, y nos cambiaron de habitación pero solo tenía 1 cama. No dormimos bien, y el costo de la comida elevado
Stayed 1 night in Jun 2024

4/10 Poor

Nancy

Stayed 1 night in Dec 2023

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor lugar para quedarse en Santa Cruz
Fue un hotel excelente tienen un restaurante, el Colibrí. El chef Antonio es maravilloso. Los platos son ricos y en buena porción. Ilia, Petrona, Vilma y Juana nos atendieron maravilloso. Creo que son los mejores de Santa Cruz
Stayed 3 nights in Jun 2022

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que mas nos encanto el panorama del lago, ver el paisahe desde la recamara fue algo muy hermoso. Otra cosa el servicio fue de lo mejor, Antonio el chef es de lo mejor !
Stayed 2 nights in Mar 2022

10/10 Excellent

Ana K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito y tranquilo
Me gustó mucho el hotel, la vista, la comida, la atención. Lo único es que cada vez que vas a pagar en el restaurante te dicen "la propina no está incluida" cuando en la carta ya lo dice, te hacen sentir obligada cuando realmente en Guatemala es opcional.
Stayed 1 night in Sep 2021

10/10 Excellent

Ana K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar
Me encantó. El servicio excelente, la comida deliciosa, las instalaciones muy cómodas, con una ubicación y vista privilegiada. Detalles muy lindos como camastros al pie del lago y unas sillitas alrededor de una fogata. Me gustó que son muy respetuosos de la naturaleza.
Stayed 3 nights in Sep 2021

10/10 Excellent

Steve

Stayed 1 night in Dec 2020

8/10 Good

Javier

Travelled with group
Liked: Cleanliness, staff & service
Alojamiento sencillo pero conveniente
Localización fantástica con vistas al lago y cercanía al muelle. Personal muy amable. Lo peor es que no hay wifi en las habitaciones
Stayed 3 nights in Mar 2020