2/10 Terrible
Carmen, Hialeah
30 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carmen
Stayed 1 night in May 2024
Art & Coffee
3.5 star property
Choose dates to view prices
Photo gallery for Art & Coffee
Reviews
6.06.0 out of 10
Popular amenities
- Bar
- All-inclusive
- Spa
- Laundry
- Pet-friendly
- Breakfast included
Explore the area
Bajada Muelle, 00001, Santa Cruz La Laguna, Sololá, 07014
- Multiple Use Area Lake Atitlan Basin1 min walk
- Lake Atitlán2 min walk
- Los Elementos Day Spa1 min drive
- Quetzaltenango (AAZ-Los Altos)141 min drive
Room options
View all photos for Deluxe Chalet
Deluxe Chalet
- Lake view
- Sleeps 24
- 12 Queen Beds
View all photos for Deluxe Bungalow, 2 Queen Beds, Smoking
Deluxe Bungalow, 2 Queen Beds, Smoking
- 33 sq m
- Sleeps 4
- 2 Queen Beds
About this property
Art & Coffee
Hotel with free breakfast, steps from Lake Atitlán
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite. Housekeeping is available on request.
Art & Coffee offers 6 accommodations with complimentary toiletries. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.
Bathrooms include showers. This Santa Cruz La Laguna hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
During your stay at Art & Coffee, you're just a quick walk from Lake Atitlán. Features include free breakfast and free WiFi in public areas, plus a restaurant.
- Free cooked-to-order breakfast served daily
- Free WiFi (speed: 25+ Mbps)
- Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
- Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
- Steps from Lake Atitlán and Multiple Use Area Lake Atitlan Basin
- Cats and dogs welcome for a fee
Some rates at Art & Coffee are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.
Spa services, a library, and a terrace are also featured at Art & Coffee.
Smoking is allowed in designated areas at this 3.5-star Santa Cruz La Laguna hotel.
Guests are served free cooked-to-order breakfast daily from 8:00 AM to noon.
Art & Coffee has a restaurant on site.
All-inclusive details
All-inclusive room rates at Art & Coffee are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
Dutch, English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
Food and drink
- Free cooked-to-order breakfast available daily 8:00 AM–noon
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Coffee/tea in a common area
Things to do
- Art gallery
- Ecotours
- Spa services
Family friendly
- Art supplies
- Children's books
- Children's games
- Dining table
- Full-sized fridge
- Corner/local shop
- Kitchen
- Microwave
- Separate dining area
Conveniences
- Ballroom
- Banquet hall
- Corner/local shop
- Library
- Reception hall
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels (on request)
- Concierge services
- Dry-cleaning service
- Front desk (limited hours)
- Housekeeping (on request)
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Business services
- Coworking spaces
Outdoors
- BBQ grill(s)
- Dock
- Firepit
- Garden
- Nature reserve
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Terrace
Spa
- Massage - deep-tissue
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- This property does not have any lifts
- 1 steps to reach property
- Well-lit path to entrance
More
- Communal living room
- Couples dining
- Designated smoking areas
- Romance packages available
- TV in lobby
Room amenities
Bedroom
- Bed sheets
Bathroom
- 8 bathrooms
- Free toiletries
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Food and drink
- Cookware/dishes/utensils
- Dining room
- Dining table
- Kitchen
- Microwave
- Fridge
- Stovetop
More
- Individually decorated
- Individually furnished
- Laptop-friendly workspace
- Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: GTQ 50 for check-in between 5:00 PM and midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
- Pets: GTQ 75 per pet, per stay
- Only dogs and cats are allowed
- Service animals are exempt from fees
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for GTQ 150.0 per day.
- Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: GTQ 75 per pet, per stay
- Service animals are exempt from fees
- Late check-in fee: GTQ 50 for check-in between 5:00 PM and midnight
- A kitchen/kitchenette is available for an additional fee
- Rollaway bed fee: GTQ 150.0 per day
- Firewood fee: GTQ 50 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
We should mention
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Property is also known as
Art Coffee
Art & Coffee Hotel
Art & Coffee Santa Cruz La Laguna
Art & Coffee Hotel Santa Cruz La Laguna
Art & Coffee Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
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Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
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Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
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Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
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Rating 2 - Terrible. 1 out of 2 reviews" "
2 - Terrible
1
6.0/10
Cleanliness
6.0/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Excellent
Colin, Chicago
25 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Art & Coffee. Owned by expat Americans living their dream. Very positive and friendly people. Large single story rooms with outdoor patios. I opted to eat at the adjacent cafe inidgo every morning - which has great food and waterfront view.
Colin
Stayed 3 nights in May 2024