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The Aqua Pacific Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Aqua Pacific Hotel

Indoor pool, seasonal outdoor pool
Reception
Premium bedding, pillow-top beds, individually decorated
Hiking
Shower, designer toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
330 Ocean St., Santa Cruz, CA, 95060
  • Ocean Street
    1 min walk
  • Pacific Avenue
    12 min walk
  • Main Beach
    13 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    42 min drive

Room options

Room 1 King Bed - ADA

  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Jacuzzi Tub

Premium bedding, pillow-top beds, individually decorated

King Room with Jacuzzi Tub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room

Club Double Room

Club Double Room

  • 19 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for City Single Queen Room

Premium bedding, pillow-top beds, individually decorated

City Single Queen Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic 1 King Bed

Premium bedding, pillow-top beds, individually decorated

Classic 1 King Bed

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed

Premium bedding, pillow-top beds, individually decorated

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Pool
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Parking included
4.4 out of 5, Excellent, (1002)
The price is €90
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

The Aqua Pacific Hotel

Hotel with free parking, steps from Ocean Street
An indoor pool, a seasonal outdoor pool, and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are onsite. Housekeeping is available on request.
The Aqua Pacific Hotel offers 36 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Aqua Pacific Hotel. During your stay, you're just a quick walk from Ocean Street. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include an elevator and a vending machine
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Ocean Street and a 2-minute drive from Santa Cruz Wharf
  • Pets welcome for a fee
The Aqua Pacific Hotel offers its guests an indoor pool and a seasonal outdoor pool. WiFi is free in public spaces. The Aqua Pacific Hotel also features a vending machine, concierge services, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Santa Cruz hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bike tour information
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Microwave (on request)
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Nature reserve

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Smooth flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Hulu
  • iPod dock
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The property charges 2.75 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Spa tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Cribs (infant beds) are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 2.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open April 01 and close October 31.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 234 out of 494 reviews" "
Rating 8 - Good. 109 out of 494 reviews" "
Rating 6 - Okay. 51 out of 494 reviews" "
Rating 4 - Poor. 49 out of 494 reviews" "
Rating 2 - Terrible. 51 out of 494 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Hans

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was dirty and smelled.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay at.
This is one better hotels that I have had the pleasure to stay at. The only complaint would be our room was a little on the hot side at night. Besides that it was a pleasure to stay.
Stayed 2 nights in Aug 2024

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Aug 2024

8/10 Good

Corina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was polite and welcoming.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2024

10/10 Excellent

Rysa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
No cable TV
Hotel had minimal staff but they were friendly. The room wasn’t very clean. There was mold in the shower and hair. No cable TV. The thing available was YouTube and Freevee.I had to plug the phone in to call the front desk. No fresh coffee in the morning, just a Keurig in the room. Will not stay here again
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with family
Disliked: Amenities, property conditions & facilities
Gritty old Santa Cruz motel that has been flipped on the cheap. If you're not comfortable with the vibe in Santa Cruz, stay somewhere else. This is in the part of town where the working class people live and if that bothers you, you won't like it here. I always felt safe and I slept well. But don't look too closely at anything in this hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alexis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay. Its like a 10-15 walk to the boardwalk which was nice. The rooms are comfy and clean.
Stayed 1 night in Jul 2024

6/10 Okay

Yeny

Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and in a good location. Also loved that it was pet friendly with places to take your pet out and we always found a parking spot. Staff was nice and check in was easy. I had read reviews about the hotel being noisy but we did not think it was noisy during our stay. We slept great. Also, the other guests at the hotel were very nice and friendly. Overall a very positive experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Stayed 1 night in Jul 2024

4/10 Poor

Jennifer

Disliked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Joanne

Travelled with family
Liked: Staff & service
Decent Stay
Was a decent stay. Staff very nice .. it’s a bit loud I was street side and you can hear everything also in middle by pool so not the best rest. Though beds were cozy. Easy walk to the boardwalk probably 15 minutes which was fine for us.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sherry-Anne, Vallejo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional staff. Location is close to the Boardwalk and perfect for Wharf to Wharf!
Stayed 1 night in Jul 2024

2/10 Terrible

Gabriella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to complain multiple times about our noisy upstairs neighbor, and show proof in person (of a video) recording of the stomping around sliding stuff across the floor until 1 a.m. The manager offered to move us rooms at 1 a.m. to which we declined because we drove 4 hours and were just trying to get some rest. He later lied to Expedia saying he offered us an upgraded room. We found mold in our hotel room but opted to avoid that issue until we left because he wasn't taking kindly to our noise complaint issue already. When I called and reported the noise at 10 something , I went and asked for bed sheets at the front desk.. I overheard him ask the man upstairs who we just complained about if he's from India too, and then started talking to him in their language. After that encounter, we still had to make another complaint about noise because it continued until 1 a.m. The manager I spoke to said the man told him he was sleeping so he doesn't know what to do, to which we said he's lying because we have a video of him and he asked us to come show him, at almost 1 a.m. I told him then and there that if I had the money to get a different room I would just leave, but it's late and I'm tired, I just wanted to rest. I barely slept and woke up at 7 so I was exhausted after driving home 4 hours away. When I was leaving I told him I barely slept and showed him photos and videos of the water puddle underneath the cooler, and told him that black mold is dangerous to be breathing.
Stayed 1 night in Jul 2024

6/10 Okay

Joanne

Stayed 1 night in Jul 2024

10/10 Excellent

Jhulli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was amazing!
Stayed 1 night in Jul 2024

10/10 Excellent

Crystal, MESA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property was clean and well maintained, except for the dog feces at the end of the walkway. No one cleaned them up for the four days we were there. A nice area to walk the dog but no poo bags were available. All employees were friendly and helpful and responded quickly to requests.
Stayed 5 nights in Jul 2024

4/10 Poor

James

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool had like holes in it because in needed to be resurfaced very badly. The hot tub was not very hot. It was like a Nuke warm bath. Staff was hard to understand. Had to ask for toilet paper and towels outside. A property wasn’t bad but the place needed to be maintenance.
Stayed 3 nights in Jul 2024

6/10 Okay

Virginia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Staff & service, property conditions & facilities
It was an easy checkin and check out. The staff was nice and rooms were clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024