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The Aqua Pacific Hotel

2.0 star property

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Photo gallery for The Aqua Pacific Hotel

Indoor pool, seasonal outdoor pool
Exterior
Point of interest
Premium bedding, pillow-top beds, individually decorated
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
330 Ocean St., Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪15 min walk‬
  • Santa Cruz Wharf
    ‪20 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪42 min drive‬

Room options

Room 1 King Bed - ADA

  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Jacuzzi Tub

Premium bedding, pillow-top beds, individually decorated

King Room with Jacuzzi Tub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room

Club Double Room

Club Double Room

  • 19 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for City Single Queen Room

Premium bedding, pillow-top beds, individually decorated

City Single Queen Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic 1 King Bed

Premium bedding, pillow-top beds, individually decorated

Classic 1 King Bed

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed

50-inch Smart TV with digital channels, TV, Netflix

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

The Aqua Pacific Hotel

Hotel with free parking, steps from Ocean Street
An indoor pool, a seasonal outdoor pool, and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are onsite. Housekeeping is available on request.
The Aqua Pacific Hotel offers 36 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Aqua Pacific Hotel. During your stay, you're just a quick walk from Ocean Street. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include an elevator and a vending machine
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Ocean Street and a 2-minute drive from Santa Cruz Wharf
  • Pets welcome for a fee
The Aqua Pacific Hotel offers its guests an indoor pool and a seasonal outdoor pool. WiFi is free in public spaces. The Aqua Pacific Hotel also features a vending machine, concierge services, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Santa Cruz hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The property charges 2.75 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Cribs (infant beds) are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 2.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open April 01 and close October 31.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 266 out of 562 reviews
Rating 8 - Good. 123 out of 562 reviews
Rating 6 - Okay. 62 out of 562 reviews
Rating 4 - Poor. 53 out of 562 reviews
Rating 2 - Terrible. 58 out of 562 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Tsering

Stayed 2 nights in Jan 2025

8/10 Good

CHUNMAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Stayed 2 nights in Dec 2024

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well first off I’ve never been threatened to be charged extra for a late check out. They charged an extra $25 for a 12 o’clock check out and if you stay later will charge for another day. They also have no breakfast or any amenities worth mentioning. We will not be returning here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple running the property were so nice and left a great impression !
Stayed 1 night in Jan 2025

2/10 Terrible

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like it at all
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room. Bath was small but manageable.
Stayed 1 night in Jan 2025

6/10 Okay

Gabriel

Stayed 2 nights in Dec 2024

6/10 Okay

Aimee

Liked: Cleanliness, staff & service
This is a perfectly nice, clean hotel. The staff is nice and helpful. The only reason I did not score this hotel higher, was due to the amenities. Sometimes its nice to have the convenience of things at your hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

charito

Stayed 1 night in Sep 2024

8/10 Good

Ruben

Travelled with partner
Liked: Cleanliness
Great price and very friendly
Stayed 1 night in Dec 2024

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Dixie

Stayed 1 night in Nov 2024

8/10 Good

Peitsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The host was the friendliest guy. Makes you feel welcome and he is very knowledgeable.
Stayed 1 night in Sep 2024

8/10 Good

Cassandra

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

As usual, Islam was a great host! I plan to come again soon
Stayed 2 nights in Dec 2024

2/10 Terrible

Marienne

Stayed 1 night in Sep 2024

4/10 Poor

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would shop around

Tried to check in at around 4pm but their system was down. We didn’t get to check in until around 7pm which was unfortunate
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and simple hotel

Very nice and friendly staff. Very clean.
Stayed 1 night in Nov 2024

2/10 Terrible

Lukáš

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a pool reconstruction just behind my door. Dust everywhere inside my room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Owners, Nice Place!

The room was super clean, the owners & staff were really nice!!
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice.

Owner checked me in and was super nice. Room was comfy and set up well. Pool was a nice bonus being open in November.
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024