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Senses Boutique Hotel

3.5 star property

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Photo gallery for Senses Boutique Hotel

Suite
Outdoor pool, pool loungers
Exterior
Down duvets, minibar, in-room safe, desk
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
Calle 24 de Septiembre, Esq. Sucre No 5, Plaza Principal, Santa Cruz
  • Franco Aleman Cultural Center
    ‪1 min walk‬
  • San Lorenzo Cathedral
    ‪1 min walk‬
  • Sacred Art Museum
    ‪1 min walk‬
  • Santa Cruz (SRZ-El Trompillo)
    ‪10 min drive‬

Room options

View all photos for Comfort Single Room

Down duvets, minibar, in-room safe, desk

Comfort Single Room

  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 Double Bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 50 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite

Suite

Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Senses Boutique Hotel

Family-friendly hotel with 3 restaurants and free breakfast
3 restaurants, an outdoor pool, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Senses Boutique Hotel offers 52 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature down comforters. 36-inch LCD televisions come with digital channels and first-run movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Senses Boutique Hotel, you're just a quick walk from Franco Aleman Cultural Center. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at La Pascana
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Franco Aleman Cultural Center and San Lorenzo Cathedral
  • Airport and local-area shuttle service available for a fee
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. An outdoor pool, a rooftop terrace, and an arcade/game room are also featured at the family-friendly Senses Boutique Hotel. An area shuttle within 1 kilometers and an airport shuttle (available 24 hours) are available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 3.5-star Santa Cruz hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
La Pascana - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered valet parking on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 1 kilometres

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • La Pascana

Things to do

  • Arcade/games room
  • Outdoor pool

Family friendly

  • Arcade/games room
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 36-inch LCD TV
  • TV/satellite channels
  • DVD player
  • First-run films

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BOB 140 per vehicle (roundtrip, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Senses Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Senses
Senses Boutique Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Santa Cruz
Senses Hotel
Senses Hotel Boutique
Senses Boutique Hotel Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Hotel Hotel Santa Cruz

Senses Boutique Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 98 out of 287 reviews
Rating 8 - Good. 123 out of 287 reviews
Rating 6 - Okay. 33 out of 287 reviews
Rating 4 - Poor. 21 out of 287 reviews
Rating 2 - Terrible. 12 out of 287 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and confortable rooms in central location. Breakfast could be better but staff is very friendly and helpful
Stayed 3 nights in Mar 2023

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very disappointing hotel - old,m and neglected
We booked this "5-star" hotel and it definitely can NOT be considered a 5-star hotel. It has the look of being great in the past, but it has become rundown and old, with much neglect. We had many problems during our stay: - the kettle was broken - our keycard kept reseting - the AC is movement- sensored so at night it gets hot -no phone in the room to contact reception - the worst: someone entered our room at 11pm, just as we were about to fall asleep. They did not knock, but they wuickly shut the door. We were very annoyed and when we approached the manager she said the man had been given the wrong paper of empty rooms, so it was the hotel's fault. She said she would give us something extra, and all it was were a few hours extra check out time Overall we were very disappointed with our stay. 5 star means the service should be on point. All these problems should not be occurring in a 5 star place
Stayed 2 nights in Jan 2023

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

James

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hotel was ok but I wouldn’t return
On e apone a time this would of been a nice hotel…. Why are people allowed to book places when there was the unrest that was happening in Santa Cruz ?!?!? I had 4 night stay nothing open I left after 1 night to la Paz Asked for refund nothing…. Not hotels fault but will never return to bolivia
Stayed 4 nights in Nov 2022

8/10 Good

Gonzalo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well located, clean and has a good staff. Howerever it is noisy and the shower doesn't have much pressure
Stayed 2 nights in Sep 2022

8/10 Good

Orhan

Liked: Staff & service, room comfort
In the heart of the old city
Excellent location, in the heart of the old city. Very comfortable suit room. Old building and need little bit more maintenance. My suit was just under the roof top bar. The biggest problem was all the papers, like napkins and bills, was coming from the bar to our balcony with the wind. Hotel should try to start to keep clean the roof top bar then they could keep clean the rooms. Other than this no issue at all. I like our stay and will be in the same hotel if we go back to Santa Cruz in the future.
Stayed 3 nights in Jul 2022

8/10 Good

ROGER

Stayed 7 nights in May 2022

8/10 Good

Wesley

Stayed 1 night in Apr 2022

2/10 Terrible

Edwin erick

Disliked: Staff & service, property conditions & facilities
There were no towels and took them 4 phone calls and a visit to the lobby for them to provide me some. Also found roaches in the bathroom and bed Bad experience
Stayed 1 night in Sep 2021

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities
Very friendly staff, great location, beautiful view to the cathedral and square, rooftop restaurant and pool.
Stayed 1 night in Sep 2021

10/10 Excellent

Daran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central
Great location very close to the cathedral and central square. Spacious clean room with good facilities. Decent breakfast.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water. I complained multiple times to no avail.
Stayed 3 nights in Feb 2020

8/10 Good

Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The service people were excellent considering the hardships they had to endure because of the policial situation in the country. They were cheerful and helpful. Room was clean and cool. It is too bad that the restaurant downstairs or the corridors leading to rooms cannot be airconditioned because of building design. Overall I had a pleasant stay. I will definitely stay there again.
Stayed 14 nights in Oct 2019

2/10 Terrible

Fabio, Santa Cruz de la Sierra

Business traveller
Disliked: Staff & service
El responsable del hotel me obligo a pagar nuevamente, sin importar que ya habia realizado el pago a traves de Expedia. Discutio conmigo. Pesimo servicio.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old property. Toilet water came out at the bottom. Had to switch rooms. You could hear everything from the other rooms. Loud all the time do to non existent insulation. No heating and it was winter ;(. Do not recommend!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy during the night but overall pretty good.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice location, but the mini fridge didn’t work and they always forgot to put towels in our room
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but a little run down already, the staff is very nice
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019