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Marriott Santa Cruz de la Sierra Hotel

5.0 star property

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Photo gallery for Marriott Santa Cruz de la Sierra Hotel

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Lobby
In-room safe, desk, blackout curtains, soundproofing
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Room service
  • Free WiFi

Explore the area

Map
4to Anillo Entre Radial 23, At Calle Las Ramblas, Santa Cruz, Santa Cruz, 10260
  • Ventura Mall
    ‪8 min walk‬
  • Santa Cruz Zoo
    ‪3 min drive‬
  • Municipal Library
    ‪5 min drive‬
  • Santa Cruz (SRZ-El Trompillo)
    ‪17 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

View from room

Classic Room, 1 King Bed

  • 32 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

View from room

Classic Room, 2 Queen Beds

  • 32 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

View from room

Executive Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking

View from room

Executive Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

View from room

Junior Suite, 1 King Bed, Non Smoking

  • 34 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

View from room

Deluxe Room, 1 King Bed, Non Smoking

  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

View from room

Junior Suite, 1 King Bed, Non Smoking

  • 34 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

View from room

Deluxe Room, 2 Queen Beds, Non Smoking

  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Park View

View from room

Executive Suite, 1 King Bed, Non Smoking, Park View

  • 64 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Bedrooms, Non Smoking

View from room

Family Double Room, 2 Bedrooms, Non Smoking

  • Valley view
  • Sleeps 6
  • 2 Double Beds

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About this property

Marriott Santa Cruz de la Sierra Hotel

Luxury hotel with a full-service spa and a fitness center
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite. Housekeeping is available on request.
Marriott Santa Cruz de la Sierra Hotel offers 172 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 48-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Spa has massage/treatment rooms. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Marriott Santa Cruz de la Sierra Hotel. During your stay, you're just a quick walk from Ventura Mall. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine while dining at Toborochi
  • WiFi and wired Internet for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at Hotel Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts and a gym
  • 8 minutes by foot from Ventura Mall and a 3-minute drive from Santa Cruz Zoo
Marriott Santa Cruz de la Sierra Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 7696 square feet (715 square meters) and includes conference space. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Marriott Santa Cruz de la Sierra Hotel. Self parking is free.

This 5-star Santa Cruz hotel is smoke free.

Toborochi - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Blue Macaw - This sushi bar specializes in Japanese cuisine.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking options include a garage

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Toborochi
  • Blue Macaw

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Tennis

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (7696 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Fee for in-room wired internet: USD 10 per day (rates may vary)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Marriott Santa Cruz Sierra Hotel
Marriott Sierra Hotel
Marriott Santa Cruz Sierra
Marriott Sierra
Marriott Santa Cruz La Sierra
Marriott Santa Cruz de la Sierra Hotel Hotel
Marriott Santa Cruz de la Sierra Hotel Santa Cruz
Marriott Santa Cruz de la Sierra Hotel Hotel Santa Cruz

Marriott Santa Cruz de la Sierra Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 182 reviews
Rating 8 - Good. 26 out of 182 reviews
Rating 6 - Okay. 7 out of 182 reviews
Rating 4 - Poor. 5 out of 182 reviews
Rating 2 - Terrible. 11 out of 182 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Hot water didn’t come on during the first morning and calling the front desk went unanswered. I had to go down to the front desk. Issue was resolved but it was still inconvenient. Fortunately there were no more unwanted surprises.
Stayed 2 nights in Nov 2024

10/10 Excellent

Axton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is excellent in every area of the hotel, from the cleaning, to the restaurants, to the reception. Very helpful and very kind.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gustavo

Stayed 2 nights in Nov 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was comfortable and the service was great!
Stayed 2 nights in Sep 2024

8/10 Good

Rita, Carlsbad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
My only complain was that we were in a corner room lvl 15 and it was very windy we barely slept because of the noise from the windows other than that good costumer service, safe and clean
Stayed 8 nights in Aug 2024

10/10 Excellent

Rodrigo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my family, with my kids 10 and 11 years old. The staff was very helpful and polite. Recommended for families with children
Stayed 4 nights in Aug 2024

8/10 Good

yan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 4 nights in Jul 2024

8/10 Good

Claudio

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Gustavo

Stayed 2 nights in Jun 2024

10/10 Excellent

Paulo

Stayed 1 night in May 2024

2/10 Terrible

Isaac

Stayed 1 night in Apr 2024

8/10 Good

darissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room and beds. Nice fitness center. Small pool and hot tub could be hotter. Munimal vegan options at restaurant but lots of other places nearby.
Stayed 1 night in Apr 2024

8/10 Good

marlon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good property, staff and rooms. However, food is very OK… nothing special
Stayed 2 nights in Mar 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, clean and obliging staff
Stayed 5 nights in Jan 2024

6/10 Okay

bis

Travelled with family
Liked: Property conditions & facilities
All employees around the facility (including restaurant, housekeeping and massage department) were friendly and approachable. Unlike the front desk ladies, they were not friendly. For a tourist person ( two) that stayed almost 9 nights at this hotel, they should offered at least a bottle of wine, a fruit plater or discount coupons for massages. I had been to a handful of hotels in the past (visited 10 different countries in 2023) and the hotel’s front desk ALWAYS offer some kind of upgrades or at least a bottle of wine as appreciation of my business. The front desk employees acted like they were doing a big favor hosting me and my 2 sons.
Stayed 1 night in Dec 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Wendy

Stayed 3 nights in Jan 2024

10/10 Excellent

Enriqueta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent atmosphere, professionalism and cordiality. I’m very happy
Stayed 1 night in Dec 2023

10/10 Excellent

RUDY, Delray Beach

Travelled with partner
Everything was perfect. The staff is outstanding and extremely helpful. We spend 6 nights and had all our dinners at the hotel, also very good. We can highly recommend this hotel and it’s employees.
Stayed 6 nights in Nov 2023

8/10 Good

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Stayed 3 nights in Oct 2023

8/10 Good

ROBERTO

Liked: Staff & service
La habitacion de al lado se escuchaba todo la division era una puerta, hay que mejorar la limpieza del piso. Las instalaciones, personal y desayuno excelente.
Stayed 3 nights in Sep 2023

8/10 Good

Aleander S

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are helpful and professional
Stayed 2 nights in Jul 2023