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Hotel Las Palmas

3.0 star property

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Photo gallery for Hotel Las Palmas

Outdoor pool
Front of property
Dining
Lobby
Honeymoon Double Room, 1 King Bed | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Av. El Trompillo, 604, Santa Cruz
  • Cine Center
    ‪7 min walk‬
  • Ramon Tahuichi Aguilera Stadium
    ‪11 min walk‬
  • Blacutt Square
    ‪15 min walk‬
  • Santa Cruz (SRZ-El Trompillo)
    ‪14 min walk‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

View all photos for Suite

Suite | View from room

Suite

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Honeymoon Double Room, 1 King Bed

Honeymoon Double Room, 1 King Bed

Honeymoon Double Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, 1 Bedroom, Refrigerator, City View

Family Triple Room, 1 Bedroom, Refrigerator, City View

Family Triple Room, 1 Bedroom, Refrigerator, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

  • 23.1 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Las Palmas

Hotel with free breakfast, a quick walk to Cine Center
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Las Palmas offers 38 accommodations with minibars and safes. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Las Palmas, you're just a quick walk from Cine Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Cine Center and Ramon Tahuichi Aguilera Stadium
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Las Palmas. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Santa Cruz hotel.

Guests are served free local cuisine breakfast daily from 6:30 AM to 10:00 AM.
Hotel Las Palmas has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Local area shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Las Palmas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 13%
This property accepts credit cards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Las Palmas Santa Cruz
Las Palmas Santa Cruz
Hotel Las Palmas Hotel
Hotel Las Palmas Santa Cruz
Hotel Las Palmas Hotel Santa Cruz

Hotel Las Palmas Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 55 reviews
Rating 8 - Good. 25 out of 55 reviews
Rating 6 - Okay. 4 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 6 out of 55 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sergio

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta cerrado hace 2 años‼️

2/10 Terrible

Verified traveller

Stayed 2 nights in Dec 2020

2/10 Terrible

FRIDA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
iit was an awful experience for,me to take a taxi cab and arrive to a hotel that was closed. I am so glad I didn't pay in advance.. Hotels.com should be sure that the hotels are open to advertise them. I should request compensation for my expenses and the frustration I had when at 10 pm I had no place to arrive. AWFUL EXPERIENCE!!!!
Stayed 4 nights in Oct 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit old. But they were great to accommodate me and my girlfriend at last minute. Basic amenities, ideal for a quick stay over. Thank you
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2019

8/10 Good

Virginia, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice hotel, the staff are nice too and the food for breakfast have a lot of selection. I will get this hotel again when i come to Santa Cruz. My only concern is there's a little in the bathroom that needs to be fixed. Overall, our stay here here was comfortable.
Stayed 3 nights in Nov 2018

10/10 Excellent

George, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great. enjoyed my stay very much snd very reasonable
Stayed 2 nights in Jul 2018

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 2 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
I've stayed at this hotel a few times previously and everything was always wonderful. On this occasion the hotel was not able to respect my reservation through Expedia and told me they were all booked. I was left to find an available hotel in the middle of the night during the busiest time of the year for them. Luckily I found a hotel. Not impressed by the Hotel Las Palmas handled a repeat customer.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Staff was very friendly and helpful. Only problem I had was my room was close to a gas station at the corner of the property. One night I was kept awake due to someone playing loud music.

8/10 Good

Jorge Luis, Lima, Peru

Liked: Staff & service, property conditions & facilities, room comfort
the hotel location is nice to other places
I was greatly surpised of the good comfort and facilities provided by the hotel. the breakfast is excellent, although the restaurant has not a good selection or options for lunch or dinner. I stayed 8 days and enjoyed every day of my stay.

8/10 Good

Jose Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
Clean and quiet hotel. there is no elevator, but that was not a problem for us.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Close to Restaurant and Downtown
It is ok, nothing above the 3 stars rate, there is nothing I can add about my experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice ...
I enjoyed my stay very much. The staff is very friendly and the rooms are clean and comfortable in a very secure environment

6/10 Okay

gerard

8/10 Good

leonel, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience
was for business and was good!!

8/10 Good

niklas, Lund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very much bang for the buck. Good location. Good service. Good rooms. Decent buffet breakfast. I have lived 3 years in Bolivia. So I believe I can say this is a bit of a gem for the price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Roberto

Business traveller
Hotel cerrado
El hotel ya no presta servicios, no se porqué siguen habilitados en la pagina, si no hay atención. Tuve que improvisar en otro hotel
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
l'hotel era Chiuso
Stayed 5 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
No es de la categoria que dice ser, no llega a un dos estrellas
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Buena ubicación, servicios acordes al segmento en que se ofrece y muy buena atención del personal
Stayed 5 nights in Sep 2019