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Hotel G

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel G

Comfort Room | Private kitchen
Executive Suite
Exterior
Business Room | Living area
Double Room, 1 Queen Bed

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av. Pedro Ribera #750, Santa Cruz, Santa Cruz
  • Las Brisas Shopping Center
    3 min drive
  • Santa Cruz Zoo
    3 min drive
  • Arenal Park
    5 min drive
  • Santa Cruz (SRZ-El Trompillo)
    14 min drive

Room options

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • 100 sq m
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 100 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds

Premium bedding, down duvets, minibar, blackout curtains

Family Double Room, 2 Queen Beds

  • 75 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

Business Room

Business Room

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel G

Hotel in Santa Cruz with a 24-hour front desk and a coffee shop
This smoke-free hotel features a coffee shop/cafe, coffee/tea in a common area, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hotel G offers 39 air-conditioned accommodations with minibars and complimentary toiletries. Beds feature down comforters and premium bedding. 34-inch LCD televisions come with premium cable channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Hotel G, you'll be within walking distance of Santa Cruz Zoo. Features include free WiFi in public areas and free self parking, plus a coffee shop/cafe.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Las Brisas Shopping Center and a few minutes from Santa Cruz Zoo
  • Airport, shopping center, and bus station shuttle service available for a fee
  • Cats and dogs welcome for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available 24 hours), a shopping center shuttle, and a bus station shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at Hotel G. Free self parking is available. A complete renovation of Hotel G was completed in January 2022.

This 3.5-star Santa Cruz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 4 for adults and USD 4 for children
  • 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike parking
  • Bike storage

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Coworking spaces

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuffle
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 152
  • Front entrance ramp
  • Step-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 56
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Renovated entire property – January 2022
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 34-inch LCD TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Dining table
  • Mini fridge
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 4 for adults and USD 4 for children
  • Airport shuttle fee: USD 13 per vehicle (one-way)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Hotel G offers transfers from the airport and bus station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g., directions).

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel G Santa Cruz
Hotel G Hotel
Hotel G Santa Cruz
Hotel G Hotel Santa Cruz

Hotel G Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 101 reviews" "
Rating 8 - Good. 29 out of 101 reviews" "
Rating 6 - Okay. 12 out of 101 reviews" "
Rating 4 - Poor. 8 out of 101 reviews" "
Rating 2 - Terrible. 10 out of 101 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

FRANKY DUVAN

Stayed 9 nights in Jul 2024

10/10 Excellent

Micaela

Stayed 1 night in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Menetwab

Stayed 1 night in Mar 2024

10/10 Excellent

Gimar Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only down side was the construction being infront of the hotel. But the location is good area.
Stayed 2 nights in Sep 2023

8/10 Good

Juanita

Stayed 2 nights in Jul 2023

6/10 Okay

Nyron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall the property is good but the shower drain pipe drained the water very slowly causing excessive water on the shower floor AND the toilet water tank was not fulling with water so the toilet could not flush, I had to fill water in the garbage can and pour it into the toilet tank to flush the toilet, my stay was for a one night layover, I had to be at the airport very early so this was very inconvenient
Stayed 1 night in Mar 2023

10/10 Excellent

Sebastián

Liked: Staff & service
Stayed 1 night in Feb 2023

4/10 Poor

Evan

Stayed 1 night in Dec 2022

8/10 Good

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean. Bed very comfortable. Television was useless because no clear pictures.
Stayed 2 nights in Aug 2022

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal
Stayed one night before returning to airport. Guy at check in was very friendly and spoke perfect English. Large room and shower. Great for the price. Not overly comfy for longer stays as no couch or easy chairs.
Stayed 1 night in May 2022

6/10 Okay

Jeffrey, san antonio

Stayed 4 nights in Dec 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience !! Roaches bed bugs
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me encantó el Hotel, muy limpio todo y tienen rigurosas normas de higiene y de prevencion de Covid-19 como la desinfeccion de zapatos y de cuerpo entero cada vez que se ingresa al hotel, no me gustó que dice tener servicio de planchado y no es asi, (pero me prestaron plancha), pero en general todo bien
Stayed 2 nights in Mar 2021

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I typically stay at G hotel when travelling to Santa Cruz. It's conveniently located, rooms are good and it has parki g. Prices are competitive.
Stayed 3 nights in Sep 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice new place. Breakfast was skimpy, and the location was not the greatest, but it wasn't bad, either.
Stayed 2 nights in Oct 2019

6/10 Okay

XIAOXIANG

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times and the room is always clean and the staff friendly and welcoming,
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with our stay!
Nice place with a clean, fresh feel. It wasn’t very well lit and the shower was see through, but the staff was incredibly helpful and friendly.
Stayed 1 night in Jul 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great staff. Once inside it was a very nice place. Large clean rooms. Good breakfast dining. Price quite reasonable. Can watch soccer games in the school yard out the back window.
Stayed 2 nights in Jun 2019