Comfort Inn Watsonville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Watsonville

Standard Room, 2 Queen Beds, Non Smoking
Front of property
Reception
Lobby
Coffee service

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
112 Airport Blvd, Freedom, CA, 95076
  • Watsonville Square Shopping Center
    3 min drive
  • Pinto Lake Park
    3 min drive
  • Pajaro Valley Historical Association
    4 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    56 min drive

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn Watsonville

Hotel in Freedom with free breakfast and a 24-hour front desk
This hotel features coffee/tea in a common area, a 24-hour front desk, and a computer station. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-in, express check-out, and free newspapers are onsite. Housekeeping is not available.
Comfort Inn Watsonville offers 40 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Freedom hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn Watsonville. During your stay, you'll be close to Pinto Lake Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a computer
  • Just a 3-minute drive from Watsonville Square Shopping Center and a few minutes from Pinto Lake Park
  • Cats and dogs welcome for a fee
Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Watsonville. Self parking is free.
Guests are served free buffet breakfast daily from 6:30 AM to 9 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9 AM
  • Coffee/tea in a common area

Family friendly

  • Babysitting (surcharge)
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • No housekeeping

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between January 1 and November 14.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't allowed at Comfort Inn Watsonville.

Property is also known as

Comfort Inn Hotel Watsonville
Comfort Inn Watsonville Hotel Freedom
Watsonville Comfort Inn
Comfort Inn Watsonville Hotel
Comfort Inn Watsonville Freedom
Comfort Inn Watsonville
Comfort Inn Watsonville Hotel
Comfort Inn Watsonville Freedom

Comfort Inn Watsonville Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 131 out of 546 reviews" "
Rating 8 - Good. 185 out of 546 reviews" "
Rating 6 - Okay. 92 out of 546 reviews" "
Rating 4 - Poor. 62 out of 546 reviews" "
Rating 2 - Terrible. 76 out of 546 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Trevor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
Hospitality not on the agenda
Room was clean and booked one day in advance. Lobby was barren and had to call/ring bell for staff and then wait a few minutes. Hospitality not on the agenda. No explanation of hotel amenities, wi-fi, breakfast etc. check out- no staff at desk. Billing was accurate.
Stayed 2 nights in Aug 2024

8/10 Good

Fernando

El aire acondicionado hacía mucho ruido
Stayed 1 night in Aug 2024

6/10 Okay

Ken

Travelled with family and small children
This place was adequate nothing to write home about but sometimes that's not a bad thing. I did talk to some other guests that have stayed there in the past that said it use to be a lot nicer and that's why they choose to stay there this time. Didn't sound like it was meeting there expectation anymore. It did take a little long to go back and forth to are points of interest because of traffic so probably won't stay there if we go back just because of that.
Stayed 3 nights in Jun 2024

2/10 Terrible

Fabian

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t recommend!!!
The rooms had an awful oder, the front desk staff was never available when needed. When they were available the man was very rude didn’t want to help because our card key wasn’t working as we couldn’t get into our room. Overall I will never be staying here at all!
Stayed 2 nights in Aug 2024

4/10 Poor

Silan

Travelled with partner
Disliked: Property conditions & facilities
The furniture is awkward and outdated. Some areas are sticky to the touch. My room didn’t have a table or office chair. It had this large armchair close to the night stand instead. Breakfast had sausage and eggs though!
Stayed 1 night in Aug 2024

2/10 Terrible

Chimezie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a two-night stay at Comfort Inn in Watsonville, CA, hoping to enjoy a relaxing vacation by the beaches in Santa Cruz County. I booked through Expedia and opted to pay at the property. To my surprise, I received an alert from my bank about a charge from the hotel, which was declined due to suspected fraud. This was my first red flag. Upon arrival, I was not greeted—by JAY, the front desk, and also the manager. He was incredibly rude and dismissive, failing to offer even basic courtesies. His attitude was appalling, and he seemed completely uninterested in addressing any of my questions. The room was a nightmare. It was poorly cleaned, with hair in the shower and dust all over the air conditioning unit. The showerhead was broken, causing water to splash everywhere, making it nearly impossible to use. To make matters worse, I found a used condom wrapper by the bedside and under the bed. The overall cleanliness and maintenance were utterly unacceptable. Adding to the horror, there was a dead rat on the property grounds, which was disgusting and a clear health hazard. When I approached JAY to cancel one of the nights due to these numerous issues, he was unhelpful and dismissive. He refused to clean the bathroom, fix the shower, or address any of my concerns. His complete lack of customer service skills was astonishing. Based on this horrendous experience, I strongly advise against staying at Comfort Inn Watsonville, CA.
Stayed 2 nights in Jul 2024

2/10 Terrible

Dina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Dina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

jesus

Travelled with family
Disliked: Staff & service
Poor/lacking front service
Stayed 2 nights in Aug 2024

2/10 Terrible

Richard

Disliked: Staff & service, room comfort
Avoid this hotel!
Terrible management. Avoid this property if possible. We had a 3-day reservation and the lobby was closed and locked when we arrived at 9:45. The advertised closing time was 11 PM. It took 45 minutes to get into a room, which was not our reserved room. The next morning the front desk was closed until mid-morning. We decided to check out and find a better hotel. The hotel charged our credit card for three nights instead of one. I called to get the charge corrected when it appeared on my credit card transaction list but the hotel refused to correct the charge. I had to dispute the charge with Visa to get this charge corrected.
Stayed 3 nights in Jul 2024

2/10 Terrible

Lacey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was basically vacant and run down. The elevator wasnt working, the staff seemed like they've never had a customer before. The door was broken. You can ring the bell a few times before anyone will come help. No vending machines. Dont ask the deskman for help, he seems too bothered.
Stayed 2 nights in Jun 2024

10/10 Excellent

Pramastuti

Stayed 2 nights in Jul 2024

4/10 Poor

Donald

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed for 2 nights and the tv didn’t work and they didn’t want to fix it. The counter people looked dirty. I would not recommend this hotel. To expensive
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite and easy to get to.
Stayed 1 night in Jul 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watson ville
Everything was fine
Stayed 2 nights in Jul 2024

6/10 Okay

Aiden

Travelled with partner
Liked: Staff & service, amenities
Towels were soaking when we got to the room other than that, the lobby was a bit weird, too quiet could use a TV in the corner or a radio playing some white noise
Stayed 2 nights in Jul 2024

2/10 Terrible

Melissa

Travelled with family
Disliked: Staff & service, amenities
For starters I got a call at 8:30 PM demanding to know the exact time I was going to check in… we had an event that night so I didn’t know what time exactly and I was told I had to check in by 11:00 PM because they would close after that. So, we left our event early to make sure we could get to our room by the time they “closed”. We left something in the car and went down to get it to find that the front doors had been tied in a closed position with a POWER CORD of some sort. What … ??? What the heck? Quite noisy throughout the night- while this is not necessarily the fault of the property, nobody slept well. One reason we chose this property was for the breakfast… now, we are not terribly picky, but the eggs and sausage were frozen, and the waffle machine was out of order. Frustrating. Will not be staying here again nor recommending it.
Stayed 1 night in Jul 2024

10/10 Excellent

Monique

Good
Stayed 1 night in Jul 2024

6/10 Okay

Christina

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jan, Woodland

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Giovanni

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Dennis

Business traveller
Disliked: Cleanliness, staff & service, amenities
Room was dirty, breakfast area dirty warming trays for ice cold eggs, dead cockroach in bathroom corner, worst choice hotel ever
Stayed 1 night in Jun 2024