Comfort Inn Watsonville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Watsonville

Standard Room, 2 Queen Beds, Non Smoking
Reception
Lobby
Exterior
Vending machine

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Parking included

Explore the area

Map
112 Airport Blvd, Freedom, CA, 95076
  • Watsonville Square Shopping Center
    3 min drive
  • Pinto Lake Park
    3 min drive
  • Pajaro Valley Historical Association
    4 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    56 min drive

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn Watsonville

Hotel in Freedom with free breakfast and a 24-hour front desk
This hotel features coffee/tea in a common area, a 24-hour front desk, and a computer station. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-in, express check-out, and free newspapers are onsite. Housekeeping is not available.
Comfort Inn Watsonville offers 40 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Freedom hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn Watsonville. During your stay, you'll be close to Pinto Lake Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a computer
  • Just a 3-minute drive from Watsonville Square Shopping Center and a few minutes from Pinto Lake Park
  • Cats and dogs welcome for a fee
Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Watsonville. Self parking is free.
Guests are served free buffet breakfast daily from 6:30 AM to 9 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9 AM
  • Coffee/tea in a common area

Family friendly

  • Babysitting (surcharge)
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • No housekeeping

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between January 1 and November 14.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't allowed at Comfort Inn Watsonville.

Property is also known as

Comfort Inn Hotel Watsonville
Comfort Inn Watsonville Hotel Freedom
Watsonville Comfort Inn
Comfort Inn Watsonville Hotel
Comfort Inn Watsonville Freedom
Comfort Inn Watsonville
Comfort Inn Watsonville Hotel
Comfort Inn Watsonville Freedom

Comfort Inn Watsonville Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 131 out of 550 reviews" "
Rating 8 - Good. 185 out of 550 reviews" "
Rating 6 - Okay. 93 out of 550 reviews" "
Rating 4 - Poor. 63 out of 550 reviews" "
Rating 2 - Terrible. 78 out of 550 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

PEDRO

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
did not check in since there were a lot of homeless people surrounding the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Alexis

Travelled with family, Travelled with family and small children
Mold in the shower, everything was fine, just blah.
Stayed 1 night in Sep 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented 2 rooms. Our room was missing a desk and the lamp was unplugged sitting on the floor. We had coffee fixings but no coffee maker. Alarm clock was behind the TV. bathtub had no stopper and missing the cover in front of the tub. They never made the bed the next morning for some reason, they replenished the towels, but that was it. The second room the cable plug had been ripped out of the tv and the front of the tv had a crack in it. Needless to say it didn't work. The iron was missing. They made the bed but didn't replace the toiletries.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Jeff

Travelled with family
Disliked: Amenities
Carpet was dirty, bed was worn out and hard/extremely uncomfortable. Nine of the ten Cinemax Stations either had no audio or were in Spanish. Free breakfast was pathetic at best. Didn’t eat any of it…Coffee machine looks like it has never been cleaned. The coffee was not drinkable, tasted burnt and old/dirty. However the water pressure ( shower ) and temperature were good and the lighting in the bathroom was adequate.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never staying here again
Dust all of the head boards, nothing was clean and towels were dingy. TV didn’t work. Weird paper signs everywhere. Beds were super hard. We booked a king and were given 2 queens, tried to call front desk multiple times and they wouldn’t answer.
Stayed 1 night in Sep 2024

4/10 Poor

ricardo

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom smells like bad, and breakfast terrible
Stayed 4 nights in Sep 2024

2/10 Terrible

Alejandro

Disliked: Staff & service, amenities, property conditions & facilities
Worst place that I have ever stayed at. The frint desk person was rude and disrespectful. Don't stay here.
Stayed 1 night in Sep 2024

2/10 Terrible

nicolas

Travelled with family, Travelled with family and small children
Disliked: Amenities
When we arrived , the front desk clerk wasnt even wearing a bra, it looked like if she had just woken up. House keeping didn’t even bother getting clean sheets only took our trash out ! No clean towels either !
Stayed 2 nights in Aug 2024

2/10 Terrible

Gerardo

Stayed 2 nights in Aug 2024

8/10 Good

ALEX

Travelled with family
Liked: Cleanliness, staff & service, amenities
N/A
Stayed 2 nights in Jul 2024

10/10 Excellent

Marie-Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the property needs an update. There wasn’t enough breakfast
Stayed 1 night in Aug 2024

2/10 Terrible

Ben

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dirty, tub was clogged and costumer service was bad
Stayed 1 night in Aug 2024

4/10 Poor

Trevor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
Hospitality not on the agenda
Room was clean and booked one day in advance. Lobby was barren and had to call/ring bell for staff and then wait a few minutes. Hospitality not on the agenda. No explanation of hotel amenities, wi-fi, breakfast etc. check out- no staff at desk. Billing was accurate.
Stayed 2 nights in Aug 2024

8/10 Good

Fernando

El aire acondicionado hacía mucho ruido
Stayed 1 night in Aug 2024

6/10 Okay

Ken

Travelled with family and small children
This place was adequate nothing to write home about but sometimes that's not a bad thing. I did talk to some other guests that have stayed there in the past that said it use to be a lot nicer and that's why they choose to stay there this time. Didn't sound like it was meeting there expectation anymore. It did take a little long to go back and forth to are points of interest because of traffic so probably won't stay there if we go back just because of that.
Stayed 3 nights in Jun 2024

2/10 Terrible

Fabian

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t recommend!!!
The rooms had an awful oder, the front desk staff was never available when needed. When they were available the man was very rude didn’t want to help because our card key wasn’t working as we couldn’t get into our room. Overall I will never be staying here at all!
Stayed 2 nights in Aug 2024

4/10 Poor

Silan

Travelled with partner
Disliked: Property conditions & facilities
The furniture is awkward and outdated. Some areas are sticky to the touch. My room didn’t have a table or office chair. It had this large armchair close to the night stand instead. Breakfast had sausage and eggs though!
Stayed 1 night in Aug 2024

2/10 Terrible

Chimezie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a two-night stay at Comfort Inn in Watsonville, CA, hoping to enjoy a relaxing vacation by the beaches in Santa Cruz County. I booked through Expedia and opted to pay at the property. To my surprise, I received an alert from my bank about a charge from the hotel, which was declined due to suspected fraud. This was my first red flag. Upon arrival, I was not greeted—by JAY, the front desk, and also the manager. He was incredibly rude and dismissive, failing to offer even basic courtesies. His attitude was appalling, and he seemed completely uninterested in addressing any of my questions. The room was a nightmare. It was poorly cleaned, with hair in the shower and dust all over the air conditioning unit. The showerhead was broken, causing water to splash everywhere, making it nearly impossible to use. To make matters worse, I found a used condom wrapper by the bedside and under the bed. The overall cleanliness and maintenance were utterly unacceptable. Adding to the horror, there was a dead rat on the property grounds, which was disgusting and a clear health hazard. When I approached JAY to cancel one of the nights due to these numerous issues, he was unhelpful and dismissive. He refused to clean the bathroom, fix the shower, or address any of my concerns. His complete lack of customer service skills was astonishing. Based on this horrendous experience, I strongly advise against staying at Comfort Inn Watsonville, CA.
Stayed 2 nights in Jul 2024

2/10 Terrible

Dina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Dina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024