City Express by Marriott Monterrey Santa Catarina

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Monterrey Santa Catarina

Exterior
Exterior
Free WiFi, bed sheets
Reception
Meeting facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Carretera Monterrey - Saltillo, 1135, Colonia Puerta de las Mitras, Santa Catarina, NL, 66350
  • Canon de la Huasteca
    9 min drive
  • U.S. Consulate General
    10 min drive
  • University of Monterrey Library
    12 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    54 min drive

Room options

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

City Express by Marriott Monterrey Santa Catarina

Hotel in Santa Catarina with free breakfast and a fitness center
A fitness center, a business center, and a meeting room are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
City Express by Marriott Monterrey Santa Catarina offers 105 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Santa Catarina hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at City Express by Marriott Monterrey Santa Catarina, you'll be close to U.S. Consulate General. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 10 minutes by car from U.S. Consulate General and 9 minutes from Canon de la Huasteca
WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. A fitness center, a vending machine, and laundry facilities are also featured at City Express by Marriott Monterrey Santa Catarina. Self parking is free.

Smoking is allowed in designated areas at this 3-star Santa Catarina hotel.

Guests are served free continental breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

Property is also known as

City Express Monterrey Santa Catarina
City Monterrey Hotel Santa Catarina Express
City Express Monterrey Santa Catarina Hotel
Hotel City Express Monterrey Santa Catarina Santa Catarina
Santa Catarina City Express Monterrey Santa Catarina Hotel
Hotel City Express Monterrey Santa Catarina
City Express Monterrey Santa Catarina Santa Catarina
City Express Monterrey
City Express Monterrey Hotel
City Express Monterrey Santa Catarina
City Express by Marriott Monterrey Santa Catarina Hotel
City Express by Marriott Monterrey Santa Catarina Santa Catarina

City Express by Marriott Monterrey Santa Catarina Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 190 out of 444 reviews" "
Rating 8 - Good. 127 out of 444 reviews" "
Rating 6 - Okay. 63 out of 444 reviews" "
Rating 4 - Poor. 28 out of 444 reviews" "
Rating 2 - Terrible. 36 out of 444 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jaime

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was pretty nice
Stayed 3 nights in Jul 2024

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay for the most part
Stayed 2 nights in Jul 2024

6/10 Okay

Lylyana

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly, and the shuttle driver was very knowledgeable of the city, and real friendly. Annabelle was awesome as far as bringing things we needed for our room,and left the room very clean.
Stayed 3 nights in Jul 2024

10/10 Excellent

Greisi

Stayed 1 night in Jun 2024

4/10 Poor

rattanak

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Nayeth, Grand Prairie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is overrated and dirty. I booked it just because the location is convenient. Apparently no one there speaks English. Tried to cancel a reservation and was unable due to the lack of any english speakers. Then i was not able to get a refund because the reservation was in the past. I would never book this place again and would not recommend it to anyone. Stay away from this place. Totally unacceptable they dont have anyone with basic english on site.
Stayed 1 night in May 2024

10/10 Excellent

Isidro

Stayed 1 night in May 2024

4/10 Poor

Cheli

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We had a leak in our room. Smelled moldy and we had to request clean sheets!! I do not recommend.
Stayed 3 nights in Mar 2024

6/10 Okay

George

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Main entrance right in front of highway exit.
Stayed 1 night in Feb 2024

2/10 Terrible

Felix

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay in that hotel ever
Stayed 1 night in Feb 2024

2/10 Terrible

MAYRA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
n
Stayed 1 night in Aug 2023

10/10 Excellent

Hugo

Stayed 1 night in May 2023

4/10 Poor

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Could not find reservation even with my paperwork. Facility clean, modern looking, basics.
Stayed 1 night in May 2023

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2023

8/10 Good

Misael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Zuleima

Travelled with family
Disliked: Cleanliness
Urge actualizar todo producto blanco, cobijas, toallas, almohadas, todo esta mas amarillo que blanco de lo maltratado. La limpieza deja algo que desear ya que se veian cabellos en la regadera. La variedad en el desayuno seria aceptable si tendria algo de sabor pero parecia que comiamos agua de lo simple. Son detalles muy notorios que son muy posibles de arreglar.

10/10 Excellent

luis, San Mateo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relatively closed to the US Consulate, so it was convenient, clean, yummy breakfast included, gym, and great customer service! Water shortage wasn’t noticeable fortunately, although it was flushing soooo slow. Apart from that, this place was pretty much perfect!
Stayed 2 nights in Jun 2022

10/10 Excellent

Eduardo

Bien
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good professionalism!
Stayed 1 night in Jan 2022

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean
Exelente services and the people the so nice
Stayed 1 night in Nov 2021

10/10 Excellent

arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Leide

Liked: Cleanliness, staff & service
They did not have a vegetarian option for breakfast.
Stayed 3 nights in Oct 2021

6/10 Okay

Ruben C

Business traveller
Disliked: Staff & service, property conditions & facilities
Good 4 1 night only.
Average; too simple and not up to expectation.
Stayed 4 nights in Jun 2021