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Best Western Plus Pepper Tree Inn

3.0 star property

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Photo gallery for Best Western Plus Pepper Tree Inn

Beach
Aerial view
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
3850 State St, Santa Barbara, CA, 93105
  • Upper State Street
    ‪1 min walk‬
  • La Cumbre Plaza
    ‪1 min walk‬
  • Santa Barbara Golf Club
    ‪16 min walk‬
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Pepper Tree Inn

Hotel in Santa Barbara with 2 outdoor pools and a fitness center
This hotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Plus Pepper Tree Inn offers 68 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Best Western Plus Pepper Tree Inn. During your stay, you're just a quick walk from Upper State Street. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the family restaurant
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the pool
  • 7 minutes by car from Santa Barbara Harbor and 8 minutes from University of California, Santa Barbara
  • Dogs welcome for a fee
Best Western Plus Pepper Tree Inn offers its guests 2 outdoor swimming pools and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Plus Pepper Tree Inn. Self parking is free.

Smoking is allowed in designated areas at this 3-star Santa Barbara hotel.

Treehouse Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Treehouse Restaurant

Things to do

  • 2 outdoor pools
  • Fitness centre

Family friendly

  • 2 outdoor pools
  • DVD player
  • Microwave
  • Fridge

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3000 square feet)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 14 2025 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Pepper
Best Western Pepper Inn
Best Western Pepper Tree
Best Western Pepper Tree Inn
Best Western Plus Pepper
Best Western Plus Pepper Tree
Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Hotel Santa Barbara
Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Inn Hotel
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Inn Hotel Santa Barbara

Best Western Plus Pepper Tree Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 436 out of 1003 reviews
Rating 8 - Good. 282 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Fer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Dominic

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Nov 2024

10/10 Excellent

MARIO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Alex, Maricopa

Disliked: Amenities, property conditions & facilities
Noisiest hotel I have ever stayed in.
Stayed 2 nights in Nov 2024

4/10 Poor

Ana, Calexico

Liked: Staff & service
Disliked: Property conditions & facilities
Old rooms, terrible beds and linens for the price
Stayed 3 nights in Nov 2024

2/10 Terrible

MARY, ANAHEIM

Stayed 2 nights in Nov 2024

4/10 Poor

Maryam

Travelled with partner
Liked: Cleanliness
The room is cold, and the heater doesn’t work. They only provide a blanket for comfort. 😳 Overall, the place is clean and comfortable, but the heater is not functioning. It seems like they have energy-saving AC/heater units, but as a result, the room doesn’t get warm or cold enough. I Do NOT Recommend staying here, specifically in winter.
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Nov 2024

4/10 Poor

Joseph

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In the renovated room, the toilet was plugged and needed maintenance to come fix it, then the 'suite door' that connects rooms had a very large gap underneath, a few inches, and you can see and hear the neighbors, a complete lack of privacy. Also, when we were transferred in the night to another room, we were given an older room, that was also not handicapped accessible, it was upstairs, and nowhere near parking on that side of the property; super inconvenient and challenging for persons like myself. Additionally, the tv programming in the older non-renovated rooms had very limited viewing channels, unlike the newer rooms that had many choices.
Stayed 1 night in Nov 2024

6/10 Okay

ERIC

Stayed 1 night in Nov 2024

8/10 Good

Ingrid

Stayed 1 night in Jul 2024

8/10 Good

JOHN, RIDGECREST

Stayed 2 nights in Nov 2024

10/10 Excellent

Pamela

Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn, Arroyo Grande

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Felt cozy
Stayed 1 night in Nov 2024

8/10 Good

Larry

Sliding glass doors with a view of the pool
Stayed 1 night in Nov 2024

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park, lots of restaurant nearby and shopping stores
Stayed 1 night in Nov 2024

6/10 Okay

Fernando

Liked: Property conditions & facilities
Just ok
Stayed 2 nights in Nov 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

8/10 Good

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel room. No breakfast, though.
Stayed 1 night in Nov 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Bare floors and inadequate heat.
Really only 2 problems. 1.) they don’t have carpeting in their rooms. I HATE bare floors! 2.) The only heat/A/C they have is via a small In-Wall Unit, and it isn’t up to the job of heating the room. And no, they don’t give you enough blankets to make up for it.
Stayed 1 night in Nov 2024

8/10 Good

Efrain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and cute place. Easy to get around the area. Walkable distances to find good restaurants and shopping centers.
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winning thirsty travelers with a coffee machine
Met expectation and more. No breakfast, but loved their coffee machine in the lobby. Lots of cappuccinos and hot chocolate.
Stayed 2 nights in Nov 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024