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Best Western Plus Pepper Tree Inn

3.0 star property

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Photo gallery for Best Western Plus Pepper Tree Inn

Beach
Aerial view
Lobby
Standard Room, 1 King Bed, Non Smoking
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
3850 State St, Santa Barbara, CA, 93105
  • Upper State Street
    ‪1 min walk‬
  • Earl Warren Showgrounds
    ‪3 min drive‬
  • Mission Santa Barbara
    ‪5 min drive‬
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Pepper Tree Inn

Hotel in Santa Barbara with 2 outdoor pools and a fitness center
This hotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Plus Pepper Tree Inn offers 68 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Best Western Plus Pepper Tree Inn. During your stay, you're just a quick walk from Upper State Street. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the family restaurant
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • 7 minutes by car from Santa Barbara Harbor and 8 minutes from University of California, Santa Barbara
  • Dogs welcome for a fee
Best Western Plus Pepper Tree Inn offers its guests 2 outdoor swimming pools and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Plus Pepper Tree Inn. Self parking is free.

Smoking is allowed in designated areas at this 3-star Santa Barbara hotel.

Treehouse Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Restaurants on site

  • Treehouse Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • DVD player
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 14 2025 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Pepper
Best Western Pepper Inn
Best Western Pepper Tree
Best Western Pepper Tree Inn
Best Western Plus Pepper
Best Western Plus Pepper Tree
Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Hotel Santa Barbara
Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Inn Hotel
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Inn Hotel Santa Barbara

Best Western Plus Pepper Tree Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 432 out of 1001 reviews
Rating 8 - Good. 278 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cort

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for third time super convenient
Stayed 1 night in Jan 2025

6/10 Okay

Jaime

Travelled with partner
Liked: Staff & service, amenities
Wall paper was pealing in the room. The bed was stiff and you could feel the springs on my back. I’ve stayed in more comfortable places with the best western franchises
Stayed 1 night in Dec 2024

6/10 Okay

Isaias

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen, San Mateo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, clean. Spacious rooms. Coffee machine in lobby with specialty drinks was nice addition.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2024

4/10 Poor

Abhishek

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, property conditions & facilities
Great dog friendly hotel. Nice grounds and pool.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and in a great location. Thank you!

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and staff was very polite and professional
Stayed 1 night in Dec 2024

8/10 Good

Heather

Travelled with partner
Great location. Nice bed. Old bathroom fixtures. Neither sink nor bathtub could be plugged. The place needs maintenance, but it's a,good option for upper State
Stayed 5 nights in Dec 2024

10/10 Excellent

MOHAMMAD

Liked: Cleanliness
Good
Stayed 1 night in Dec 2024

8/10 Good

Marilyn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location. Close to stores and dining. They are pet friendly. Staff was really friendly. The only bad thing is that it was under renovation so the pool was not available, gym or breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean!! The bathroom was nicely cleaned and our bedroom was huge for two people!! Loved my stay there
Stayed 1 night in Dec 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel accommodations. Great value for price point.
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
no breakfast, kitchen is still closed.
Stayed 1 night in Dec 2024

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the money
It is our favorite SB hotel. We come back all the time.
Stayed 5 nights in Dec 2024

8/10 Good

Mike

Very good for the price. Pretty basic accommodations and safe and convenient. Bed very good , room clean but older motel.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

4/10 Poor

Russell

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The shower had no pressure. The room was small. The pool and jacuzzi was out of services. The front desk person was constantly on the phone and not attending to customers.
Stayed 1 night in Dec 2024

4/10 Poor

kham

Stayed 2 nights in Dec 2024

10/10 Excellent

Megan, Santa barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Meryjein

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great stay breakfast wasnt served
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Got there kinda late service gentleman thomas was excellent and did the best he could give us a hotel upstairs downstairs kept knocking on the roof. I try to be courteous and switch rooms twice. Both rooms were unacceptable carpet ripped up old pillows, old bed old. Lots of cobwebs like it hadn’t been cleaned so we had to go back to the first room, which was recently renovated. and downstairs neighbor kept knocking we weren’t even being loud just walking normal. I understand it’s not their fault. Just an old building with no insulation so just expect to be heard by all of your neighbors.
Stayed 1 night in Dec 2024

10/10 Excellent

Flaviano

Stayed 2 nights in Oct 2024