Best Western Plus Pepper Tree Inn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Pepper Tree Inn

Exterior
Aerial view
Beach
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
3850 State St, Santa Barbara, CA, 93105
  • Upper State Street
    1 min walk
  • La Cumbre Plaza
    1 min walk
  • Santa Barbara Golf Club
    16 min walk
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    8 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Pepper Tree Inn

Santa Barbara hotel in North State with 2 outdoor pools and a fitness center
This hotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Plus Pepper Tree Inn offers 68 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Best Western Plus Pepper Tree Inn. During your stay, you're just a quick walk from Upper State Street. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the family restaurant
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the pool
  • 7 minutes by car from Santa Barbara Harbor and 8 minutes from University of California, Santa Barbara
  • Dogs welcome for a fee
Best Western Plus Pepper Tree Inn offers its guests 2 outdoor swimming pools and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Plus Pepper Tree Inn. Self parking is free.

Smoking is allowed in designated areas at this 3-star Santa Barbara hotel.

Treehouse Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Treehouse Restaurant

Things to do

  • 2 outdoor pools
  • Fitness centre

Family friendly

  • 2 outdoor pools
  • DVD player
  • Microwave
  • Fridge

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3000 square feet)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from April 9 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Pepper
Best Western Pepper Inn
Best Western Pepper Tree
Best Western Pepper Tree Inn
Best Western Plus Pepper
Best Western Plus Pepper Tree
Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Hotel Santa Barbara
Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Inn Hotel
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Inn Hotel Santa Barbara

Best Western Plus Pepper Tree Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 440 out of 1003 reviews" "
Rating 8 - Good. 291 out of 1003 reviews" "
Rating 6 - Okay. 139 out of 1003 reviews" "
Rating 4 - Poor. 76 out of 1003 reviews" "
Rating 2 - Terrible. 57 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Helena

Travelled with pets, Travelled with group
I was upset that my request for a lower level room was not granted. Very frustrating since I was travling with pets
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly, on my first night there, I realized my handicapped friend needed a wheelchair accessible room. Staff were able to accommodate the room change the next day. There is a mall across the street which has restaurants, groceries, etc. But please guest services, if you are sick stay home 🙏
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Disappointed
Have stayed at this hotel several times through out the years. This time had the worst room, next to a supply room and laundry. The patio faced the parking lot, not somewhere you want yo relax with a cup of coffee. Room was basic
Stayed 2 nights in Aug 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with nice pool
Stayed 3 nights in Aug 2024

10/10 Excellent

Bladimir

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and spacious. Property was nice. Only detractors are the thin walls
Stayed 1 night in Aug 2024

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the first floor outdoor seating area and room lighting, especially sensor in the bathroom. I did not like the shower head.
Stayed 1 night in Aug 2024

10/10 Excellent

Elisha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Derrick

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The room was very outdated. I was under the impression that we booked a refurbished room but ours was not in updated condition. Beds were not comfortable, air conditioner was VERY LOUD, buzzing sound all night, carpet was dirty and our kids feet were black from walking on the rug. Pool and spa were nice. Sliding door to grass area was convenient and fun for kids to go outside. Location convenient to UCSB, SBCC, and downtown.
Stayed 2 nights in Aug 2024

6/10 Okay

Gabriel

We stayed on the refurbished side which was nice. Our room had a patio that led to the pool and jacuzzi which would had been wonderful if the pool and jacuzzi were in service. They were gated and under construction so that sucked. I wish the property had mentioned that upon booking because that was the selling point for me. The walls are very thin and the staffs radios are super loud. Check out is at 11 that’s nice however cleaning starts around 7 so might as well get up because it’s LOUD! Not sure if I’d stay again unfortunately.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly nice and willing to help close to shopping and different restaurants very convenient
Stayed 2 nights in Aug 2024

6/10 Okay

Rocci

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Photos showed updated rooms similar to other hotels in the area but upon arrival got a very dated room with damp carpet, a broken window, and a couple lights that didn’t work. Brought the issues to the staff who moved us to another non updated room. If we had known that we weren’t getting the room we booked we would have stayed somewhere else. Breakfast also wasn’t available although it was an option when booking. I guess that they should have at least notified guests that they are under renovation before booking which they did not.
Stayed 4 nights in Aug 2024

8/10 Good

Charles

Stayed 3 nights in Aug 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
The gym was not operating and was not informed about this upon check-in
Stayed 2 nights in Jul 2024

6/10 Okay

Zhen

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
This place is a little old, like a motel setting. Best Western plus at a lot of other places will provide free breakfast, but not this one. The air conditioner was pretty loud, bathroom is small and seems did not have ventilation fan, you have to open the top small window. Room size was OK, beds were pretty comfortable. It seems there is some type of maintenance going on in one of the buildings, there was a lot of pickup trucks which made the parking less convenient. Staff are friendly.
Stayed 1 night in Aug 2024

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Provided plenty of towels for me and my children. Nice garden. Property is a bit dated. Decor not consistent with the Santa Barbara mission theme
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good experiencia but I thought that the breakfast was included like on the other 2 best western that we stayed during this 15 days journey.
Stayed 2 nights in Jul 2024

6/10 Okay

Dezerie

Travelled with partner
Liked: Staff & service
It was okay for being in Hemet, but bathroom had ants so it was uncomfortable.
Stayed 2 nights in Jul 2024

8/10 Good

justo

Stayed 5 nights in Jul 2024

6/10 Okay

scott

Travelled with family
Disliked: Property conditions & facilities
Property is under construction with many parts closed off.
Stayed 1 night in Jul 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good room, basic but good size and clean
Stayed 1 night in Jul 2024