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Tolteka Plaza

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tolteka Plaza

Outdoor pool
Exterior
Interior entrance
Double Room, 2 Double Beds
Breakfast, lunch and dinner served

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Carretera Internacional y, Av Independencia Sur Km 62, Santa Ana, SA
  • Metrocentro Santa Ana
    13 min walk
  • Escuela de Artes
    3 min drive
  • Oscar Alberto Quiteno Municipal Stadium
    3 min drive

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Tolteka Plaza

Hotel in Santa Ana with a 24-hour front desk and an outdoor pool
An outdoor pool, a restaurant, and a conference center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and a 24-hour front desk are onsite.
Tolteka Plaza offers 50 accommodations with air conditioning. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Tolteka Plaza. During your stay, you'll be within walking distance of Metrocentro Santa Ana. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a meeting room, and a conference center
  • 13 minutes by foot from Metrocentro Santa Ana and a 3-minute drive from Museum of Human Anatomy
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Tolteka Plaza also features an outdoor pool, a garden, and coffee/tea in a common area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Santa Ana hotel.

Tolteka Plaza has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Bonanza

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Conference centre
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tolteka Plaza

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10 AM to 9 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Tolteka
Tolteka Plaza
Tolteka Plaza Hotel
Tolteka Plaza Hotel Santa Ana
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel Santa Ana

Tolteka Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 168 reviews" "
Rating 8 - Good. 43 out of 168 reviews" "
Rating 6 - Okay. 37 out of 168 reviews" "
Rating 4 - Poor. 13 out of 168 reviews" "
Rating 2 - Terrible. 9 out of 168 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

RAUL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
I like the breakfast in the mornings and the pool don't like that i don't have a refrigerator in my room and to open the door we have a lots of problems everytime
Stayed 2 nights in Aug 2024

4/10 Poor

Adelso

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Easy access security guy very friendly Room condition poor,shower drain was clogged ,inside door lock is broken
Stayed 1 night in Aug 2024

10/10 Excellent

Karla, Las Vegas

Travelled with partner
Liked: Amenities
There was a lot of trash on the side of the property, that was the view from my room.
Stayed 1 night in Jul 2024

6/10 Okay

Arantzazu

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
No estuvo del todo mal, pero no sería mi opción para quedarme nuevamente.
Stayed 1 night in Jul 2024

2/10 Terrible

Dora M.

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Susana

Liked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

Guillermo

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Goog parcking staff ,great Clining staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Jackeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service
Nice location, safe, good breakfast. Condition of the property - while clean, appeared very worn.
Stayed 2 nights in Jun 2024

8/10 Good

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Room didn't have microwave, and iron Didn't have access to more than 1 channel
Stayed 8 nights in May 2024

8/10 Good

Ricardo doroteo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is close to a main road. It gets a little noisy in the morning time...
Stayed 8 nights in May 2024

4/10 Poor

Kevin, Eagle

Travelled with family
Disliked: Cleanliness, staff & service
The property was poorly managed starting with check-in. They did not have my Expedia prepaid reservation. Speedia reservations had to call them and this process took about an hour. The next problem was they didn't give us the room with two beds and we has purchased and we had to go through this all over again. The beds had a single sheet with no blanket which left us very cold and they claimed not to have any blankets to give to us. On top of this the room was very dirty.
Stayed 2 nights in May 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The food needs to improve. Needs to provide more variety. The hotel needs more fixing up.
Stayed 1 night in May 2024

6/10 Okay

Susan

Liked: Staff & service
This property needs a lot of fixing up.
Stayed 2 nights in May 2024

6/10 Okay

Oscar

Liked: Room comfort
Stayed 4 nights in May 2024

10/10 Excellent

BLANCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buen lugar lo recomiendo muy accesible si regreso me gustaria bolver a hospedarme alli
Stayed 3 nights in Mar 2024

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, accessible to dine in for all meals, the breakfast was included for the entire stay. The staff was very helpful, a guard was in the premises 24 hrs providing a safe environment. I would definitely stay here again and recommend it to anyone looking for a quiet and affordable place.
Stayed 7 nights in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, amenities
Ok
Stayed 1 night in Apr 2024

8/10 Good

MERCEDES

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient, for me and my partner.
Stayed 1 night in Apr 2024

8/10 Good

Walberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Walberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was a nice hotel, the inside was very relaxing. the pool was nice and clean. Breakfast was really good. Nice room but when we got inside the room it was hot and smelly. The A/C was off. The bath room was ok except the bath tub, it kind of dirty, it had some black stuff line rat poop. We just wiped out. The next day when room service came they left it clean but the on the third day it was full of the sane black stuff. I took pictures and meant to show them to receptionist but I forgot. Another one is the shower head. They need to changed it. Other than that, all employees were nice. One Advice, if you try to check in before the checking time you be ready to pay $25.00.
Stayed 4 nights in Apr 2024

6/10 Okay

Juan

Travelled with family
Disliked: Amenities, property conditions & facilities
The place has limited services
Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel and restaurant were great. Room was comfortable and spacious. Pool was wonderful. Breakfast was very good. Would definitely stay here again and recommend this hotel.
Stayed 2 nights in Mar 2024