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Hotel Remfort

3.0 star property

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Photo gallery for Hotel Remfort

Flat-screen TV
Double Room Single Use
Flat-screen TV
Interior
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • 24/7 front desk
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Avenida Independencia Sur y 11 Calle Pte, Santa Ana, 0210
  • Santa Ana City Hall
    ‪7 min walk‬
  • Cathedral of Santa Ana
    ‪9 min walk‬
  • Metrocentro Santa Ana
    ‪20 min walk‬

Room options

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel Remfort

Hotel in Santa Ana with a sauna and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a sauna, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Hotel Remfort offers 17 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Remfort. During your stay, you're just a quick walk from Museum of Human Anatomy. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Onsite recreation includes a sauna and bike rentals
  • Just a 4-minute walk from Museum of Human Anatomy and 5 minutes by foot from Regional Museum of the West
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. Public spaces have free WiFi. Hotel Remfort offers its guests an outdoor pool and a sauna. The business-friendly Hotel Remfort also features a terrace, laundry facilities, and room service (during limited hours). Self parking is free.

This 3-star Santa Ana hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 19.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 19.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Remfort Santa Ana
Remfort Santa Ana
Remfort
Hotel Remfort Hotel
Hotel Remfort Santa Ana
Hotel Remfort Hotel Santa Ana

Hotel Remfort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 149 out of 198 reviews
Rating 8 - Good. 36 out of 198 reviews
Rating 6 - Okay. 5 out of 198 reviews
Rating 4 - Poor. 4 out of 198 reviews
Rating 2 - Terrible. 4 out of 198 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

guylaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C’était mon deuxième séjour à cet hôtel, le premier il y a environ un an. J’y suis retournée car il est bien situé et à distance de marche des attractions. Plusieurs petits détails qui pourraient être améliorés pour un hôtel de ce prix. Par exemple, l’Internet fonctionne lentement et quelque fois pas du tout. C’était la même chose l’année dernière, je l’avais mentionné à la réception, laisser un commentaire à cet effet et rien n’a changé. Aucun tapis en sortant de la douche, seulement un tapis de plastique qui ne retient pas du tout l’eau et le plancher de céramique de la salle de bain est hyper glissant. La porte de la salle de bain qui ne reste pas ouverte elle se referme constamment sur nous lorsqu’on est au lavabo. Un mini-réfrigérateur serait bienvenu. Les déjeuners inclus sont très bons. Les gens de la réception sont très sympathiques. Comme mentionné, j’y suis retournée principalement pour sa situation mais si un autre hôtel comparable a distance de marche du centre-ville était disponible j’irais à un autre.
Stayed 3 nights in Jan 2025

8/10 Good

Michaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very modern and clean hotel with good parking. Everybody was very nice and the hotel is very new and modern. The only negative thing is that the street is very busy and loud and the windows are not well insulated so when you have a room toward the street, it gets pretty loud. They have a small pool and a nice breakfast is included. We liked that the rooms are clean and spacious. The hotel is a 5-10 minute walk away from the Cathedral and main plaza. Except for the noise level in our room, the hotel has one of the best standard we have seen in El Salvador.
Stayed 2 nights in Dec 2024

8/10 Good

Alan Li, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and comfortable
Stayed 10 nights in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff is friendly and they even provided a made to order breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service.
Stayed 6 nights in Dec 2024

10/10 Excellent

JOSE EDGARD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedor
Stayed 3 nights in Dec 2024

2/10 Terrible

Chantel

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The staff are nice. The lobby is decorated warm and cozy. The hotel room is the complete opposite. It is dark and the walls are grey and gave prison vibes. The entire time the wifi was not working and we had the switch rooms because our original room was too far to connect. We switched rooms but again the wifi wouldn’t work somedays. DO NOT EAT THE BREAKFAST. It is awful, poor quality and is all microwaved. As we were sitting, waiting for breakfast, we can see and hear all the food being microwaved. It looked and tasted horrendous. The hotel is right by the street so you hear all the traffic and cars honking. Truthfully go anywhere but here.
Stayed 4 nights in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I place great value both on cleanliness and on the staff’s friendliness and competence. Hotel Remfort is absolutely excellent on these terms. All three of the front-desk workers whom I encountered during my 2-night stay were very friendly, highly competent, and knowledgeable about Santa Ana. This boutique hotel is sleek and stylish and is an ideal walking distance from the central square. I am already wanting to return to this hotel — and the lovely small city of Santa Ana — as soon as I am able to! Thank you, Hotel Remfort!
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super nice! The place was really clean and safe! Absolutely coming back next year!
Stayed 2 nights in Nov 2024

10/10 Excellent

oscar, San jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service , nice & clean
Stayed 8 nights in Nov 2024

10/10 Excellent

DANILO, BURBANK

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good...
Stayed 5 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2024

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very nice, the only issue is the noisy street next to the hotel, but they offer ear plugs for that. The pool and other amenities were under remodel so I was unable to use them. The breakfast was also really good as well.
Stayed 3 nights in Oct 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric, AURORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel. Not many of these in the city of Santa Ana. Breakfast was delicious.
Stayed 1 night in Jul 2024

4/10 Poor

Doron

Liked: Cleanliness
Disliked: Staff & service
It’s not worth anywhere close to the price they charge. Was also supposed to include breakfast except no one showed up to take the order. Avoid.
Stayed 1 night in Jul 2024

10/10 Excellent

Pedro

Property and staff we’re awesome very helpful very clean space. Everything excellent
Stayed 6 nights in Jul 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place nice people.
Stayed 5 nights in Jun 2024

10/10 Excellent

Corina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was extremely helpful like most El Salvadorians. The property was clean and exactly as described. It was a pleasant stay.
Stayed 1 night in Jul 2024