Best Western Norwalk

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Norwalk

Indoor pool, pool loungers
Lobby
Exterior
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
351 Milan Ave, Norwalk, OH, 44857
  • The Edison Birthplace
    3 min drive
  • Milan Historical Museum
    4 min drive
  • Arby's
    2 min walk
  • Sandusky Station
    21 min drive

Room options

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 8
  • 4 Queen Beds

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About this property

Best Western Norwalk

Suburban hotel with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Best Western Norwalk offers 58 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Best Western Norwalk. During your stay, you'll be close to Milan Historical Museum. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Milan Historical Museum and 8 minutes from Summit Motorsports Park
Best Western Norwalk offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served. A terrace, a vending machine, and coffee/tea in a common area are also featured at Best Western Norwalk. Self parking is free.
Guests are served free breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free breakfast available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Norwalk
Best Western Norwalk
Norwalk Best Western
Best Western Norwalk Hotel Norwalk
Best Western Norwalk Hotel
Best Western Norwalk Hotel
Best Western Norwalk Norwalk
Best Western Norwalk Hotel Norwalk

Best Western Norwalk Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 344 out of 833 reviews" "
Rating 8 - Good. 266 out of 833 reviews" "
Rating 6 - Okay. 125 out of 833 reviews" "
Rating 4 - Poor. 62 out of 833 reviews" "
Rating 2 - Terrible. 36 out of 833 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel but they had a hard time finding my reservation. The staff was fantastic!
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reason for 4 stars is because the shower curtain was dirty from the inside. They did replace it, but their cleaning staff could've checked it before we checked in. The cleaning guy brought me a clean curtain and literally just handed it over to me. He was expecting me to install it myself, like seriously! Also, we had also asked for a rollaway bed as the beds were too high for my mom to climb, but we were told they didn't have one. What hotel doesn't keep an extra rollaway bed?
Stayed 2 nights in Aug 2024

4/10 Poor

Christopher

Travelled with group
Disliked: Cleanliness, staff & service
When checking in the girl was rude. Had a problem with my card. Had to come back down she just gave me this look like I was an idiot redid the cards did not apologize. Hallways carpets were dirty. Look like they haven’t been vacuumed in a week elevators hand marks, it hasn’t been clean for weeks The guy at the checkout was great very polite in the morning and very polite when I checked out
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place!
Stayed 2 nights in Sep 2024

10/10 Excellent

vong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 queen beds for the family
It's a nice hotels with hot breakfast. My kids love the pool with the hot tub. My three queen bed was a nice room for the family. It was perfect!
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jenna

Stayed 1 night in Jul 2024

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Judy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Did not like while waiting to check in we had to wait over 20minutes for someone to appear at the desk to help us
Stayed 3 nights in Aug 2024

10/10 Excellent

Trisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was clean and quiet.
Stayed 1 night in Aug 2024

4/10 Poor

Molly

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It just wasn't clean. The sink is located outside of the bathroom, which means you have to touch the doorknob BEFORE washing your hands. I shudder to think what bacteria has been growing there for years.
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
double payment on room
The room was billed through hotels.com and also billed by Best Western so it was paid for twice.
Stayed 1 night in Jul 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mohamoud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Hsiau-Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal
Our stay was great and the room was spacious.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Edward, Venetia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Cheyenne N

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The evening front desk staff could not answer general questions. The bath tub had someone else’s hair in it and would not drain.
Stayed 1 night in Jul 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Robert

Stayed 1 night in Jul 2024

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Brandie

Travelled with family and small children
Liked: Staff & service
We stayed one night. Staff were great (very friendly, respectful, and helpful), pool was great. However, the room was a bit dirty. We noticed curly black hair in the bathroom on the floor and in the tub upon entering the room. We also had so many issues with our room’s door. Key cards not working multiple times even after going to the front desk to fix the issue (fortunately the staff on duty walked us up to our room to let us in). At other times we had issues with our door not clicking into position to secure the door (seemed like the door was not aligned properly), so we used the safety lock every time we were in the room just to be safe and double checked it multiple times before leaving the room. Kind of one of those “you get what you pay for” situations. We were just looking for a cheap place to stay on our way through Ohio to our final destination. All things considered, it was an average stay experience.
Stayed 1 night in Jul 2024