Sepilok Jungle Resort

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sepilok Jungle Resort

Outdoor pool, pool loungers
Property grounds
Exterior
Superior Room
Breakfast, lunch, dinner served; garden views

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
Jalan Rambutan, Mile 14 Sepilok, Sandakan, Sabah, 90000
  • Sepilok Orangutan Rehabilitation Centre
    4 min walk
  • Borneo Sun Bear Conservation Centre
    5 min walk
  • Rainforest Discovery Centre
    2 min drive
  • Sandakan (SDK)
    14 min drive

Room options

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Shared Dormitory

  • Sleeps 1
  • 19 Twin Bunk Beds

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Sepilok Jungle Resort

Resort in Sandakan with a coffee shop and an outdoor pool
An outdoor pool, a restaurant, and a bar/lounge are available at this resort. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space, and a children's pool.
Sepilok Jungle Resort offers 60 accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.
An outdoor pool and a children's pool are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the helpful staff at Sepilok Jungle Resort. During your stay, you're just a quick walk from Sepilok Orangutan Rehabilitation Centre. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy garden views while dining at Banana Cafe
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Sepilok Orangutan Rehabilitation Centre and 5 minutes by foot from Borneo Sun Bear Conservation Centre
  • Local-area shuttle service available for a fee
Sepilok Jungle Resort offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at Sepilok Jungle Resort. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Sandakan resort.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 10:00 AM.
Banana Cafe - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Poolside Jungle Cafe - This café is located by the pool. Reservations are required.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Local area shuttle (surcharge)

Food and drink

  • English breakfast available for a fee daily 7:30 AM–10:00 AM: MYR 15 for adults and MYR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Banana Cafe
  • Poolside Jungle Cafe

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • Mosquito nets
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

More

  • In-room massage
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MYR 15 for adults and MYR 15 for children
  • Facilities fee: MYR 5 per person, per day and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 8:00 AM - 8:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Jungle Resort Sepilok
Sepilok
Sepilok Jungle
Sepilok Jungle Resort
Sepilok Jungle Resort Sandakan
Sepilok Jungle Sandakan
Sepilok Resort
Sepilok Jungle Hotel Sandakan
Sepilok Jungle Resort Sandakan, Sabah, Malaysia
Sepilok Jungle Resort Resort
Sepilok Jungle Resort Sandakan
Sepilok Jungle Resort Resort Sandakan

Sepilok Jungle Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 53 out of 191 reviews" "
Rating 8 - Good. 76 out of 191 reviews" "
Rating 6 - Okay. 34 out of 191 reviews" "
Rating 4 - Poor. 24 out of 191 reviews" "
Rating 2 - Terrible. 4 out of 191 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michael, Leigh on Sea

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Loved the jungle setting and thd boardwalks between buildings taking you across the various lakes on the complex. Rooms themselves though a little "tired". Resort had more of a backpacker feel to it than a resort, but location great and easy walking distance to the Orang Utan centre and Sun Bear centre. A little frustrating that the restaurant area closes so early (9pm with last orders at 8.30pm) as this meant we were a bit stuck when comjng back from the nightwalk at the Rainforest Discovery Centre.
Stayed 2 nights in Aug 2024

8/10 Good

Emanuele

The grounds are amazing but the overall proterty really needs some TLC. Room look old, beds hard, swimming pool is a bit dirty and water not very clear. The service is ok and staff friendly.
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a good size and staff helpful
Stayed 2 nights in Jul 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
It's a bit past its prime, but has got hot water, aircon and the food is lovely.
Stayed 2 nights in Jul 2024

4/10 Poor

Keith

Disliked: Staff & service, amenities, property conditions & facilities
Nothing much around here. Conveniently near the Orangutan and Sunbear sanctuaries. The staff at the front desk were sometimes helpful. The restaurant staff were less so. The WIFI for the rooms is terrible.
Stayed 1 night in Jan 2024

8/10 Good

Imre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good location, set in landscaped jungle. Comfortable and good value for money.
Stayed 1 night in Mar 2024

8/10 Good

Imre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for orangutan reserve
Set in large parkland, the hotel looks a bit worn, but still offers a pleasant stay at a reasonable price. Breakfast was not great, though.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and obliging. The owner however has a few too many rules, and I felt like I was in a military boarding school at times. Overall however, my stay was very good.
Stayed 3 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Just ok
My room smelt horribly and they used a freshener to try to cover it up. Bed was just okay, a/c was so far from the bed, it was kind of ineffective. The restaurant and breakfast was great though.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Much better than the website photos
Stayed 1 night in Feb 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome, friendly staff. Convenient walking distance to Sepilok. Breakfast had choice of few options, but toaster needs replaced! A good stay thank you.
Stayed 3 nights in Oct 2023

10/10 Excellent

NEVILLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
home from home
The location was very good for us and the pool facilities were pleasing
Stayed 2 nights in Sep 2023

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend!
A beautiful resort set in the jungle. Good breakfast, possibility of purchasing other meals, close to tourist attractions.
Stayed 2 nights in Sep 2023

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here. I was really worried about bugs, but there was no need. Everything was so nice and clean. Bonus was a good restaurant. The grounds were beautiful.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, room comfort
Great value in Sepilok
Stayed for 3 nights at the Seilok Jungle Resort and had a really good time. Staff are friendly and helpful and the hotel has the best location for visiting the attractions in Sepilok. Our room was comfortable, although mosquito nets for the beds would have been good, as there is plenty of wildlife onsite! Breakfast was substantial and the onsite restaurant offers a good range of options for evening meal. The pool is a bonus and very welcome after a hot day in the rainforest. Value for money is excellent, making this a great option for a stay in Sepilok.
Stayed 3 nights in Jul 2023

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Orangutan sanctuary and sun bear sanctuary were in walking distance from our resort, which was great. It allowed us to spend the whole day there. A must place to stay to see the orangutans.
Stayed 2 nights in Jul 2023

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Lynne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This property has the most beautiful location & surroundings - outdoor restaurant is great! rooms fairly average but clean
Stayed 2 nights in Apr 2023

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting, crossing bridges over ponds to get to rooms but an alternative route can be taken if you have suitcases. All staff were friendly and helpful. So close to the orangutan and sunbear sanctuary. Lovely meals at good prices.
Stayed 2 nights in Apr 2023

8/10 Good

Eileen

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pretty gardens. Run down buildings in need of repair. I feel unsafe on many of the timber walkways.
Stayed 3 nights in Apr 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Great location for the sanctuaries. Lovely swimming pool. Friendly staff. Breakfast was dreadful as otgers said. Could really do with a fridge in the room. Whole resort is in need of refurbishment
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Great value hotel.
This is a great value hotel, it’s a little tired around the edges and needs some updating, but the staff and service more than make up for this. I read some reviews about the food not being so good but we found it lovely particularly the traditional Malaysian food, who wants chicken nuggets anyway in Borneo!!! There is loads of wildlife to see in the grounds alone and lots to do in the area. We stayed 4 days and did everything we wanted as well as some downtime round the pool (which does need some updating/maintenance).
Stayed 4 nights in Mar 2023

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay. Highly Recommend
The hotel is very nice for a jungle resort and the rooms are cleaned daily. We stayed in one of the superior rooms and the A/C worked very well. The food is excellent at the hotel and they have beer and wine too. Service is amazing and we even saw monkeys on the property in the middle of the day. Pool is nice when it’s not raining and it’s an easy walk to the orangutan and sun bear sanctuaries. The wifi is also surprisingly very fast, I was getting 60-80mb on average. Definitely would recommend this place.
Stayed 3 nights in Feb 2023

4/10 Poor

Alejandro

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
NIce setting, terrible rooms, terrible bathrooms. Food was "edible" Staff were nice
Stayed 1 night in Feb 2023