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Paganakan Dii Tropical Retreat

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Paganakan Dii Tropical Retreat

Outdoor dining
Property grounds
View from room
Terrace/patio
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
Mile 14, Jalan Labuk, Taman Hiburan Jalil Alip, Sandakan, Sabah, 90000
  • Rainforest Discovery Centre
    6 min drive
  • Borneo Sun Bear Conservation Centre
    7 min drive
  • Sepilok Orangutan Rehabilitation Centre
    7 min drive
  • Sandakan (SDK)
    23 min drive

Room options

View all photos for Basic Shared Dormitory

Basic Shared Dormitory

Basic Shared Dormitory

  • Sleeps 12
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Room

Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

About this property

Paganakan Dii Tropical Retreat

Lodge in Sandakan with free breakfast and a restaurant
Along with a restaurant, this lodge has dry cleaning and laundry facilities. Free breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite.
Paganakan Dii Tropical Retreat offers 14 air-conditioned accommodations with ceiling fans. Rooms open to balconies. Bathrooms include showers. Housekeeping is provided daily.
During your stay at Paganakan Dii Tropical Retreat, you'll be close to Rainforest Discovery Centre. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 6 minutes by car from Rainforest Discovery Centre and 7 minutes from Borneo Sun Bear Conservation Centre
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Paganakan Dii Tropical Retreat. Limited free parking is available on a first-come, first-served basis.
Guests are served free breakfast daily.
Paganakan Dii Tropical Retreat has a restaurant on site.

Languages

English, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Free breakfast available daily
  • 1 restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Shower
  • Towels

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Paganakan Dii Tropical Retreat

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
The front desk at this property is open daily from 9 AM - 10 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Paganakan Dii Tropical Retreat Hostel Sandakan
Paganakan Dii Tropical Retreat Hostel
Paganakan Dii Tropical Retreat Sandakan
Paganakan Dii Tropical Retreat
Paganakan Dii Tropical Retreat Hotel Sepilok
Paganakan Dii Tropical Retreat Lodge Sandakan
Paganakan Dii Tropical Retreat Lodge
Paganakan Dii Tropical Retreat Lodge
Paganakan Dii Tropical Retreat Sandakan
Paganakan Dii Tropical Retreat Lodge Sandakan

Paganakan Dii Tropical Retreat Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 71 reviews" "
Rating 8 - Good. 30 out of 71 reviews" "
Rating 6 - Okay. 6 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 2 out of 71 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced but great location
Cute eco lodge near attractions in Sepilok. Beautiful views in the morning and staff offers competitive rates on tours and transport. I appreciated the free shuttle to the Orangutan Rehabilitation Center. The property is not as pristine as the photos and I feel was overpriced for what it was.
Stayed 2 nights in May 2024

2/10 Terrible

Tom

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room much nicer and bigger than expected (family room) with lovely views. Nice breakfast options and lots of trip options and lifts if needed. Limited food options in evening but food good.

8/10 Good

Victor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This review is for the private room. Our room was nice with 1 Queen bed and a bunk bed. All beds had netting in good condition and the view was excellent. Our private bathroom was almost outdoors so that made for an immersive experience. Food was ok; the amount of protein was in some dishes very small and the menu never changed but it was cheap. Breakfast was included and was eggs, 2 white toasts and small amount of fruit. Plus tea or coffee. The big buts we’re maintenance;e.g. door latches didn’t work, loose safeguard netting for the balcony and cleanliness. Under the beds they didn’t clean and the reception/restaurant area was not very clean. Leftover food was left for hours and floors weren’t swept. The bathroom there was filthy. The big plus we’re the leading ladies who multitasked booking tours, checking in/out, taking restaurant orders etc. They eeee always serviceable and with a smile. Lots of families and younger travellers.
Stayed 3 nights in Aug 2023

8/10 Good

Richard

Travelled with family
Liked: Staff & service, amenities
Staying in the bunk longhouse could be classed as roughing it a little, but the lodge as a whole is inexpensive the staff are very helpful and it is a fantastic adventure - a base from which to explore Borneo's wildlife. Our teenage kids loved it, once they had adjusted!
Stayed 4 nights in Aug 2023

10/10 Excellent

Bradley, Lincoln

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation surrounded by beautiful nature. Staff was very helpful and kind. Would definitely stay here again.
Stayed 2 nights in Sep 2022

8/10 Good

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family run retreat who make you feel like part of the family. Basic and rustic, it fits perfectly into the surroundings. Close to the attractions in Sepilok so location is convenient. While breakfast is provided and other meals can be purchased, the menu didnot change (we were there 5 nights) so some variety would be nice. Outdoor bathroom attached to the room makes you feel like you are showeri g in the jungle. Don't leave anything in the bathroom though. My husband's toothbrush mysteriously went missing!!
Stayed 5 nights in Jul 2022

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jungle stay
Great place close to the jungle!
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Basic but fit for purpose, staff and food great
Basic wooden hut stay in the jungle so has to be judged as such. Staff were really friendly and helpful. Food was great and very reasonable. Rather remote so you have to get the shuttle provided or sort out your own arrangements. We couldn't get Grab from the hotel but could get it at the attractions in town. Room itself was basic, no towels provided, no cleaning service. Shower was hot. Served its purpose and would recommend for a few days to see the sights of Sepilok.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time staying at Paganakan Dii. The hotel is rustic, but clean. It is a quiet location and you really feel like you are in the jungle when you are staying there. The staff are very friendly and it is lovely that they organize shuttle services to the Orangutan Sanctuary as well as the Rain Forest Discovery Center. Our kids loved staying the bunk beds and the mosquito nets added to the adventure.
Stayed 3 nights in Oct 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a retreat built in the jungle and has to be judged accordingly. We stayed in a wooden chalet which was clean and spacious with a private outdoor bathroom. We slept under mosquito nets and were careful not to leave outside lights on unnecessarily so as not to attract the insects. You will need insect repellent in the open dining/sitting areas particularly in the evening. Tha staff were particularly friendly and helpful. This is a great place to stay to visit Sepilok and surrounding areas with the staff helping if you wanted transport or trips arranged.
Stayed 4 nights in Aug 2019

8/10 Good

Adila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
true nature
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodge in the heart of Sepilok. Good facilities and very tasty basic food. Staff amazingly friendly and helpful, especially when organising trips. Very child friendly. The kids loved chilling in the hammocks and listening to the spunds of the jungle. Free transport to Sepilok, Sun bears etc. If yoi have time dont miss out the Rainforest Discovery Centre. Almost deserted and haven for wildlife. Saw orang utans, flying squirrels, slow loris etc. The night waalk is a must! Paganankan is also highly recommended as a lodge, especially if you have kids!!!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
The location is great, the cabins lovely and the staff fantastic!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying here. It is basic but a different experience to the other lodges. Rooms where the walls slide away to bring the outside in. Comfortable beds with mosquito nets. Outdoor shower. Lots of hammocks to relax in. Communal areas to sit and meet other guests. The food wasn’t special but was good enough.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
The property is OK, did its purpose. The staff are wonderful and the location is perfect for the orang-utans sanctuary. The location is not good for anything else unless you have your own car or want to spend money on cabs - there is nothing around. You rely on their meals and services. The internet service is only available in the common area of the meals area and is barely useable. My advice, if you have urgent emails or bookings to do, do it before you get to this property.
Stayed 3 nights in Jun 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service
A real rainforest retreat
This resort is really in the jungle with not a lot around it. Although it is close to the Orangutan sanctuary, the Sunbear conservation centre and the rainforest discovery centre (within 5km), they is really not much else going on in the area. It is about a 45 minute drive from the town of Sandakan. The room is what you would expect to find in a tropical retreat. The rooms are pretty basic but do have an air conditioner, a fan and a mosquito net as well as an outdoor bathroom. The staff are pretty good at the resort but there is room for improvement and make it a better experience for their customers. Overall it was nice to be close to the main attractions of the area
Stayed 3 nights in Jun 2019

4/10 Poor

Sophie

Liked: Cleanliness
Disliked: Property conditions & facilities
No windows!
No natural light, one bedroom has no windows at all and the other (with only window in whole apartment) faces a wall.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019

8/10 Good

Eric

Very basic accommodation but good value for money. Good location for access to Orang utang centre and Rainforest Discovery Centre
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Dark and depressing place in the jungle
This place from the photos looked unique with a romantic setting in the lush jungle, but when we got there we couldn't be more disappointed. Both the common areas where people can sit at the tables for a simple meal or drinks and the rooms were dark and depressing. There's not much one can do at this place. The treks through the jungle were not maintained and closed off. The outdoor bathroom was the only nice feature, but we had to be mindful to keep the door between the bedroom and bathroom closed all the time for fear of mosquitoes.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly! I didn’t have a blanket in the dorm and it got pretty cold at night.
Stayed 2 nights in Mar 2019