Skip to main content
Beginning of main content

"Located in the town centre and so convenient for local food stalls in the sea front and walks along the heritage trail. Breakfast wasn't brilliant and ... " More

By a verified traveller on Sun 21 Oct 2018

Enter dates to see availability

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Sandakan, you're just a quick walk from Sandakan Heritage Trail. Free WiFi in public areas, free self-parking and 2 restaurants are available.

  • Free WiFi
  • Free self-parking
  • Enjoy Malaysian cuisine while dining at Palm Cafe
  • Services include dry cleaning/laundry, a concierge and wedding services
  • Steps from Sandakan Heritage Trail and Lankayan island

Hotel Sandakan ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Sandakan

Everyone (1)
3 out of 5
Located in the town centre and so convenient for local food stalls in the sea front and walks along the heritage trail. Breakfast wasn't brilliant and the rooms was not brill. Overall rating a 5 out of 10. Staff was helpfull, though.

Posted by on 21 Oct 2018

Was this review helpful to you?
Comment from Hotel Management

21 Oct 2018 by FOE

Thank you for taking the time to review your stay at our Hotel. We are so pleased to hear that our staff made your stay pleasant. Also, we are looking forward to having you again in our Hotel. Take Care.

Property Features

There are 2 restaurants on site. WiFi is free in public spaces. There are 2 meeting rooms available. The business-friendly Hotel Sandakan also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 3-star Sandakan hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Conference rooms
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hotel Sandakan offers 105 air-conditioned accommodations, with complimentary bottles of water. This Sandakan hotel provides complimentary wireless Internet access. Bathrooms include baths or showers and bidets. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Desk chair

Food & Drink

Palm Cafe – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch and dinner.

Palm Garden – This restaurant specialises in dim sum and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 75.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is not cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sandakan
  • Sandakan Hotel
  • BEST WESTERN Sandakan Hotel & Residence Sabah, Malaysia
  • Hotel Sandakan Sabah, Malaysia
  • Hotel Sandakan Hotel
  • Hotel Sandakan Sandakan
  • Hotel Sandakan Hotel Sandakan

You should know

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.ebookers.ie/Sandakan-Hotels-Hotel-Sandakan.h1717285-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Sandakan-Hotels-Hotel-Sandakan.h1717285-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Sandakan-Hotels-Hotel-Sandakan.h1717285-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.