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Aparthotel

The Passage Apartments

3.0 star property

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Photo gallery for The Passage Apartments

Front of property
Apartment, 3 Bedrooms | Terrace/patio
Apartment, 3 Bedrooms
Apartment, 3 Bedrooms | Living area
Apartment, 3 Bedrooms | Living area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

View in a map
Garibai Kalea 23, San Sebastián, 20004
  • Place, Concha Promenade
    ‪5 min walk‬
  • Place, Plaza de La Constitucion
    ‪5 min walk‬
  • Place, Donostia-San Sebastian Aquarium
    ‪13 min walk‬
  • Airport, San Sebastian (EAS)
    ‪21 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 190 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Large Twin Beds

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About this property

The Passage Apartments

Aparthotel units with kitchenettes, 3-minute walk to Concha Beach
Concierge services, dry cleaning, and express check-in are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite. Each apartment has 3 bedrooms and offers free WiFi and a memory foam bed. Guests will find a kitchenette with a refrigerator, a stovetop, and a microwave. Housekeeping is available on request.
The Passage Apartments offers 16 air-conditioned accommodations with espresso makers and safes. Memory foam beds feature down comforters and premium bedding. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on request.

During your stay at The Passage Apartments, you're just a quick walk from Concha Beach. Free WiFi in public areas, dry cleaning service, and concierge services are available. This comfortable aparthotel has 16 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a memory foam bed, and a flat-screen TV
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Alderdi-Eder Park and 3 minutes by foot from Concha Beach
As a guest of The Passage Apartments, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public spaces have free WiFi. The Passage Apartments also features express check-in, express check-out, and a front-desk safe.

This 3-star San Sebastián aparthotel is smoke free.

Property amenities

Beach

  • Sandy beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 35 per day)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • 3 bedrooms
  • Down comforter
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed: EUR 20 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 16 units
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (10:00 AM - 1:00 PM) and Monday - Sunday (2:30 PM - 6:30 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 35 per day (1640 ft away)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Sunday: 10:00 AM - 1:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

The Passage
The Passage Apartments Aparthotel
The Passage Apartments San Sebastián
The Passage Apartments Aparthotel San Sebastián

Reviews

The Passage Apartments Reviews

9.8

Exceptional

10/10

Cleanliness

9.0/10

Amenities

10/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 56 out of 64 reviews
Rating 8 - Good. 6 out of 64 reviews
Rating 6 - Okay. 2 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

Reviews

8/10 Good

Tania

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent - very close to the beach and old town. Communication was very good, and the apartment was nice and clean. The bed was comfortable. Apartment layout and kitchen are the reasons for the 4 star rating. Dishes and safe were at ground level in a cupboard which was difficult to access without getting down on your knees. The kitchen was very basic, and a toaster would have been a nice addition.
Stayed 3 nights in Jul 2025

10/10 Excellent

grace

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff was very helpful, responsive, and respectful when they responded to room issues. They were also helpful with questions about bus schedules. The studio room is very spacious. It has: a good-sized, under-counter fridge; a good-sized stainless steel "kitchen" sink; full set of silverware and china dining set; kitchen knives and utensils; 2 burner induction cooktop; cups for espresso and coffee; glasses for water and wine; toaster-microwave combo; in-room safe that comfortably fit my 14-inch laptop with room around the laptop for my charging block/cables, passports, mouse, cellphones. If you are handwashing clothes (the stainless steel kitchen sink works well), there is a drying rack that extends outside from the bedroom window with clothes pins. They also provided full-sized umbrellas on rainy days! I would definitely stay here again!
Stayed 7 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

jamai

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Wonderful place in perfect part of town!
Stayed 3 nights in Jun 2025

6/10 Okay

Maral

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
It was ok . Three stars
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean apartment, good size for a studio. Very helpful staff on site. Great location close to old town, beaches and lots and lots of beautiful shops & restaurants.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rima

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great, updated apartment good location, friendly and helpful staff.
Stayed 10 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and helpful onsite managers with great communication ahead of our visit, highly responsive. Apartments clean and spacious.
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Great location, lovely staff

The apartments are in a great location right in the centre of town and a few minutes walk to the beach. We had a studio, one bedded, the bed is separated from the sitting area by half a wall and an open shelving/hanging unit. There was a table and two low stools to dine at. I was disappointed in the furnishings and layout of the studio. There were no laundry facilities for the studios as advertised, which was subsequently amended on the listing when I queried it. All the kitchenware was stored at ground level in a unit across the room from the sink and cooker. It was difficult bending down to get glasses and plates at the back of the very low sideboard unit, especially if you are a bit older. The kettle is also on the low unit, away from the sink. I struggled with opening the safe, as again it is at ground level, so you have to bend right over and reach into a cupboard to see the safe code, and then lift up the heavy safe door vertically whist bent over putting things in and out. The microwave at knee level too, with pots under it. I don’t think the practicalities of using the unit were thought about before it was equipped. There was plenty of wall space above or beside the sink to put in proper cupboards that would have been easily accessible to older or less able clients, even space for a dishwasher and washing machine.There was no hanging space for dresses or longer clothes. The functionality could have been better thought out. Reception staff were lovely and very helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort

Perfect downtown apartment

Amazing location and beautiful, well appointed apartment. The bedrooms were spacious and the living room was great for hanging out together
Stayed 4 nights in May 2025

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Juan

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, room comfort

Perfect accomodation.

Clean, spacious, comfortable. Perfect location for exploring San Sebastian.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kaori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious, well equipped and designed accommodation in a great location. Communication was polite and efficient. We throughly enjoyed staying here. Highly recommended!
Stayed 4 nights in Apr 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Both the apartment and the reception were outstanding, and the location could not have been better. We had a wonderful trip and much of it was due to the Passage Apartments.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gennady

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and well located place. Stuff is very friendly and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort

Gem in San Sebastian

Great location. Super modern room. Very comfortable bed. Didnt want for anything. Highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Angel, Wesley Chapel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect apartment for a family of four. The kitchen was well equipped. I wish we knew in advance about the siesta window shutters. They are a great feature for travelers that want to rest during daylight on the arrival day.
Stayed 3 nights in Nov 2024

10/10 Excellent

MARTIN

Travelled with family
Liked: Cleanliness, room comfort

Perfect!

Great stay! Perfect apartment, clean and great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Larissa

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

ALINA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
These apartments located at the heart of San Sebastian. Everything is within a walking distance. Apartment is spacious and had everything we needed.
Stayed 4 nights in Oct 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely check in with Mary. She was very helpful. Unfortunately, her colleague the next day was not. The rooms are very nice and the location is great. We would definitely stay here again. Even with Mr. Grumpy.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark Richard

Stayed 3 nights in Aug 2024