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Okako Hotel

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Okako Hotel

Superior Double Room | View from room
Reception
Front of property
Staircase
Superior Double Room | Bathroom

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Iztueta 7, San Sebastián, Gipuzkoa, 20001
  • Kursaal Congress Centre and Auditorium
    6 min walk
  • Zurriola Beach
    7 min walk
  • Maria Cristina Bridge
    8 min walk
  • San Sebastian (EAS)
    21 min drive

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

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The price is €155
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Okako Hotel

Hotel in San Sebastián, near Concha Beach
This smoke-free hotel features self parking, tour/ticket assistance, and free WiFi in public areas.
Okako Hotel offers 12 accommodations with complimentary bottled water and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This San Sebastián hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Okako Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from San Ignacio Church. Features include free WiFi in public areas and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from San Ignacio Church and 11 minutes by foot from Concha Beach
Okako Hotel offers its guests tour/ticket assistance and an elevator. WiFi is free in public spaces. For a fee, parking is available.

This San Sebastián hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 27 per day)
  • Off-site parking for EUR 27 per day; discounts available

Family friendly

  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 27 per day
  • Nearby parking fee: EUR 27 per day (919 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 10 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Okako Hotel San Sebastian
Okako Hotel
Okako San Sebastian
Okako
Okako Hotel Hotel
Okako Hotel San Sebastián
Okako Hotel Hotel San Sebastián

Okako Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 166 out of 273 reviews" "
Rating 8 - Good. 82 out of 273 reviews" "
Rating 6 - Okay. 16 out of 273 reviews" "
Rating 4 - Poor. 5 out of 273 reviews" "
Rating 2 - Terrible. 4 out of 273 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with character and great air conditioning
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
A wonderful hotel! Absolutely no complaints. Reception gave us a great overview of where to go and what to do as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Nia

Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Good location; basic accommodation.
Management was friendly and helpful, but the room was small and short on electricity plugs and hanging space.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexa

Stayed 1 night in Aug 2024

4/10 Poor

Joseph, Tigard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The parking is a 10 min walk from the hotel. And the owner or manager was constantly occupying one of the two spaces in front of the hotel with their Range Rover making it difficult to park to drop off and retrieve suitcases. The hotel lacks basic services. There is no breakfast (coffee is available). There is no full time front desk (but you can call them). There was no mini fridge in the room (first room in 10 days in Spain without one). So it’s not really a hotel. More of a hostel set up. But it’s not an inexpensive place. So definitely priced as a hotel but with hostel services. The worst point for us is that The rooms are not private. We could hear the people above us and beside us. And the door was paper thin. Any noise in the hallway- however small - was heard in our room. Would not return again.
Stayed 1 night in Aug 2024

10/10 Excellent

Krzysztof

Stayed 1 night in Jul 2024

10/10 Excellent

Brando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and access
Stayed 3 nights in Jul 2024

4/10 Poor

Francis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are bare minimum and certainly not worth the cost being charged. If it was $80-$100/night, that would be understandable. But $180 was way too high. Also they said they have a deal with the parking lite and it was $35/day. That is not a deal in that area. Was led to believe a deal meant free. The girl at the front desk was great. This was the only positive.
Stayed 2 nights in Jul 2024

8/10 Good

sarah

Stayed 2 nights in Jul 2024

4/10 Poor

kay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good and not so good
Good but not good . Room small needs block out blinds for windows or the shutter as in room next door .railway line next to hotel well a street distance away. Noisey fan in bathroom Good location but i didn't like the kids hanging around under rail line No safe Had a iron and air con . No parking only street If i was told the rail way do close i would not of booked . Ask when booking for a back room away from street lights and rail noise.
Stayed 5 nights in Jul 2024

6/10 Okay

Sarah, Andover

Business traveller
Liked: Cleanliness
Disliked: Amenities
I enjoyed the location and the coffee bar. The receptionist was nice and helpful, as was the cleaning staff. I did not care for the strong cigarette smell in the room (my clothes still reek of smoke), the teeny tiny size of the room, the lack of sunlight or fresh air, and the hotel price (much higher than it should be given amenities). Also, the bedding was minimal, and I was cold even with the air conditioning off.
Stayed 2 nights in Jul 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top little boutique hotel in a great location
Hotel Okako was a perfect base to explore San Sebastián. Single room was small but normal for European standards and had everything you need. Spotlessly clean, modern decor and comfortable bed. Easy walking distance to Zurricola beach, and also to central San Sebastián old town and main beach areas. Would definitely stay again! Muchos Gracias!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jacob

Stayed 2 nights in Jul 2024

10/10 Excellent

Rayen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Shocking Not To Advise of Building Work
We were not told before arrival there would be building work going on and front, including windows & blocked-off balcony, would be covered by scaffolding and tarpaulin. Extremely poor management and, to be frank, wrong to offer rooms at the rate they did. A small reduction per night was only offered once I complained. If I'd known I'd have moved hotels beforehand. Without the work I'd have rated slightly higher despite a noisy train track approx 30m from the balcony (night freight trains make quite a lot of noise). On the positives the beds were comfortable, the coffee corner was helpful as was the guy on reception who took my wrath but I did say it wasn't his fault.
Stayed 3 nights in Jun 2024

6/10 Okay

Rasiklal

Liked: Cleanliness
Construction work taking place.
Goo location only 10 mins walk from bus station that is handy for Bilbao Airport. Plus points room comfortable and clean. Negative points. There was building work taking place to the exterior which meant scaffolding was us the whole front of the biilding. The workers broke something whicj neant i had no hot water for a shower on my first day. The region was having thunderstorms one night and could just hear the rain bouncing on the scaffolding all night. Any hotel i have stayed at in the past always warned me of any building or construction work taking place so I had the option to book somewhere else. They didnt inform me in advance so was disappointed with that.
Stayed 3 nights in Jun 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but very clean. It was suitable for one person but ideal for me.
Stayed 1 night in Jun 2024

8/10 Good

Rebecca

Stayed 2 nights in Jun 2024

8/10 Good

Yasuko Hayasuke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was near the center of town (5 minutes walk). The parking place is not near hotel and have to use public parking space. The receptionist was helpful but not always was there. Minimal space for parking while checking in. Hotel entrance was hidden by construction. Help yourself to fresh fruit and packaged pastries and coffee machine
Stayed 1 night in May 2024

10/10 Excellent

Sforza

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff. Loved the free coffee and fruit/treats.
Stayed 2 nights in May 2024

8/10 Good

Charles

Stayed 2 nights in May 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marked as a one-star hotel, easily could be a 2.5 or 3 star hotel where I come from. Great value for price, great location, everything one could need.
Stayed 2 nights in May 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024