Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

5.0 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lobby
Banquet hall
Food and drink
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Laundry
  • Breakfast available
  • Spa

Explore the area

Map
Blvd. de Los Heroes, San Salvador, SS, 544
  • Metrocentro
    ‪1 min walk‬
  • Estadio Magico Gonzales
    ‪13 min walk‬
  • Colonia Médica Gastroclinic
    ‪17 min walk‬
  • San Salvador (SAL-El Salvador Intl.)
    ‪46 min drive‬

Room options

Classic Room, 1 King Bed, Club lounge access

  • 29.55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds

  • 29.55 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Club lounge access

  • 29.55 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

  • 29.55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible Bathtub

  • 29.55 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 29.55 sq m
  • Sleeps 1
  • 1 Twin Bed

Presidential Suite, 1 Single Bed

  • 88.70 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

Premium Room

  • 29.55 sq m
  • Sleeps 1
  • 1 Twin Bed

Junior Suite, 1 King Bed

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

Luxury San Salvador hotel connected to a shopping center, steps from Metrocentro
This smoke-free hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel offers 226 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 39-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.
InterContinental SPA has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Metrocentro. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy Brazilian cuisine while dining at Faisca do Brasil
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, body scrubs, or deep-tissue massages at InterContinental SPA
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Metrocentro and a 2-minute drive from Monumento al Salvador del Mundo
  • Airport shuttle service available for a fee
Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 13 meeting rooms, and coworking spaces. Event space at this hotel measures 17244 square feet (1602 square meters) and includes a conference center. A sauna, spa services, and a terrace are also featured at the luxury Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel was completed in December 2021.

This 5-star San Salvador hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.
Faisca do Brasil - This restaurant specializes in Brazilian cuisine and serves lunch and dinner.
Picasso - This theme restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Nau Lounge - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:30 AM: USD 15-22 for adults and USD 15-22 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Faisca do Brasil
  • Picasso
  • Nau Lounge

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (17244 square feet of space)
  • Coworking spaces
  • Meeting rooms - 13

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Communal living room
  • Couples dining
  • Renovated entire property – December 2021
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bath or shower
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 59
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 29.5 per night.
  • Cribs (infant beds) are available for USD 29.5 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults, and USD 15 to 22 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 59 (subject to availability)
  • Crib (infant bed) fee: USD 29.5 per night
  • Rollaway bed fee: USD 29.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall

Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 703 out of 1004 reviews" "
Rating 8 - Good. 179 out of 1004 reviews" "
Rating 6 - Okay. 72 out of 1004 reviews" "
Rating 4 - Poor. 16 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and some areas under construction but staff was exceptional. It is an older building and or rooms are a tad older BUT they keep it clean. The grounds are kept nice and breakfast was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Alux

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service.
Stayed 1 night in Nov 2024

10/10 Excellent

Nely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it here...very much
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area!
Stayed 2 nights in Oct 2024

2/10 Terrible

Luis

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inaccurate images on Expedia premium room for the hotel. Paid 3 times the amount for a premium room and the bathroom did not have the nice free-standing bathtub which was shown on the room images. bait and switch. I will not book again in this hotel. I was also charge $78 more on checkin.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2024

10/10 Excellent

Javier

Stayed 1 night in Sep 2024

10/10 Excellent

Eva

Stayed 1 night in Sep 2024

10/10 Excellent

Delinette, EDISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean, staff was very nice and attentive to our needs would recommend this place
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria Del Rosario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, good food very friendly people
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia, Cambridge

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Julian, San Pedro Sula

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 3 nights in Oct 2024

10/10 Excellent

Cesar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to stay in the city. Safe and clean
Stayed 4 nights in Sep 2024

10/10 Excellent

Teresita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time visiting ES and we love staying at this hotel. Staff are excellent, friendly and professional. Thank you!!
Stayed 3 nights in Sep 2024

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windos to the volcano view have never been cleaned
Stayed 1 night in Sep 2024

10/10 Excellent

Radella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy Lissette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good costumer service and very clean
Stayed 6 nights in Sep 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Its one place that is in the middle of everything
Stayed 1 night in Sep 2024

10/10 Excellent

Hassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing. Very happy to help and to see us.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nelsy, Pasadena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and the staff are very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

daou

Business traveller
Disliked: Cleanliness
It’s an old hotel. You can smell humidity in the rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff and good location. Even better than the Sheraton El Presidente.
Stayed 6 nights in Aug 2024