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AC Hotel San Rafael Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel San Rafael Downtown

Premium bedding, pillow-top beds, desk, laptop workspace
Rooftop terrace
Rooftop bar
Lobby
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
1201 5TH AVENUE, San Rafael, CA, 94901
  • Mission San Rafael Arcangel
    1 min walk
  • Falkirk Cultural Center
    5 min walk
  • San Rafael Pacifics Baseball - Albert Park
    5 min walk
  • San Rafael, CA (SRF)
    8 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

View from room

Standard Room, 1 King Bed, Non Smoking

  • 30.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Premium Suite, 1 Bedroom, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Premium Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Mountain View

View from room

Premium Room, 1 King Bed, Non Smoking, Mountain View

  • 29.8 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Mountain View

Premium bedding, pillow-top beds, desk, laptop workspace

Premium Room, 2 Queen Beds, Non Smoking, Mountain View

  • 29.8 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

View from room

Standard Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 29.8 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mountain View (Mobility Accessible, Roll-In Shower)

View from room

Premium Room, 2 Queen Beds, Mountain View (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mountain View (Mobility Accessible, Roll-In Shower)

View from room

Premium Room, 1 King Bed, Mountain View (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

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About this property

AC Hotel San Rafael Downtown

Hotel with 2 restaurants, near Dominican University of California
2 restaurants, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and conference space are onsite. Housekeeping is available on request.
AC Hotel San Rafael Downtown offers 140 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at AC Hotel San Rafael Downtown. During your stay, you're just a quick walk from Mission San Rafael Arcangel. Free WiFi in public areas, 2 restaurants, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-serve breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from Dominican University of California and 6 minutes from San Francisco Bay
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 925 square feet (86 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly AC Hotel San Rafael Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Rafael hotel is smoke free.

For a fee, guests can enjoy self-serve breakfast daily from 6:30 AM to 10:00 AM.
Above Fifth - This rooftop bar serves light fare only. Happy hour is offered.
AC Kitchen - This restaurant serves breakfast only. Open daily.
AC Lounge - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 656 ft (USD 14 per day)
  • Street parking available

Food and drink

  • Self-service breakfast available for a fee daily 6:30 AM–10:00 AM: USD 18.00 per person
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Above Fifth
  • AC Kitchen
  • AC Lounge

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (925 square feet)
  • A meeting room

Outdoors

  • Firepit
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 92
  • Grab bar near toilet
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 92
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately USD 18.00 per person
  • Covered self parking fee: USD 29 per day (in/out privileges)
  • Nearby parking fee: USD 14 per day(656 ft away; open 24 hours)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival. Guests are recommended to download the property's Bonvoy mobile app before check-in.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Rafael Downtown Rafael
AC Hotel by Marriott San Rafael
AC Hotel San Rafael Downtown Hotel
AC Hotel San Rafael Downtown San Rafael
AC Hotel San Rafael Downtown Hotel San Rafael

AC Hotel San Rafael Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 83 reviews" "
Rating 8 - Good. 12 out of 83 reviews" "
Rating 6 - Okay. 4 out of 83 reviews" "
Rating 4 - Poor. 6 out of 83 reviews" "
Rating 2 - Terrible. 5 out of 83 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check In Experience?
We arrived at the Hotel early, knowing we could not check in yet, the clerk took my cell number and advised they would call when the room was available. We went out and walked around for 2 to 3 hrs., once back in the lobby we had a conversation with a lady for 20 to 30 minutes. Now its been about 4 hours and I look at the front desk and people are checking in, I get in line and go up to the counter and ask about my room availability and the guy says its ready and I could check in, I mentioned that I was waiting a call to advise me of this, and that it had been 3 to 4 hours since I checked in. Just at this moment my cell phone text message alert goes off and the message says my room is available, REALLY. The guys says he was sorry for the inconvenience. There was also a lot of street noise, people and traffic. If I was to go back I would request a room on the interior side of the building, I think I would also look into other accommodation options in the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Erica

Business traveller
Liked: Cleanliness, property conditions & facilities
Limited Dining and Parking
Stayed 2 nights in Aug 2024

8/10 Good

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine hotel , clean .
Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with wonderful rooms.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dajana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 stayed here, and we absolutely loved this hotel! Great location, friendly staff, and very clean! We would definitely stay here again!
Stayed 5 nights in Jul 2024

10/10 Excellent

Melissa, Westlake Village

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel, everything is clean. They lack the number of parking spaces to rooms so we had to park off site once. They have a large breakfast buffet each morning. There is also a rooftop area which happened to be closed when we stayed. Maybe next time!.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

4/10 Poor

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put on the second floor facing the street. In addition to the gunshots we heard around 1:30 am there were people in the room above us and they were so loud it was impossible to sleep. It sounded like they were running and stomping. We did try to address this with the front desk and nothing was done. They must have had a flight to catch because finally around 4 am we heard suitcases being rolled around and then it was quiet for about two hrs until the construction delivery trucks showed up to a job site around the corner. Beeping, loud crashing metal sounds with all the material being unloaded. Then there was the homeless woman shouting at the construction workers for making too much noise. She was directly under our window and was talking to herself. I felt like we were on a prank show or something but we weren’t. It was absolutely rediculous!! The noise made this staycation comepletely unbearable. I would not recommend this property to anyone looking for a good nights sleep. The fact that we were put into a handicap suite was also not ideal. Perhaps it amplified the noise further due to the flooring. There was nothing to absorb the sound. It was stark and sterile. I wish we had gotten what was advertised and the room looked nothing like what I reserved through Expedia online.
Stayed 1 night in Jul 2024

8/10 Good

Clyde E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TCK's memorial
Convenient to many restaurants. Fitness available and if you drove a car parking was available around the block.
Stayed 2 nights in Jul 2024

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located in downtown San Rafael. It has one of the only rooftop patios in the area with a FULL bar not just wine and beer. The service is quick and the staff professional yet amiable. The rooftop closes at 11pm (weekends?) but it’s walking distance to other very good establishments. I highly recommend this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entire roof patio is restaurant and would serve more clients if only half of rooftop was restaurant.
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Stayed 4 nights in Jul 2024

10/10 Excellent

BING

Liked: Cleanliness, property conditions & facilities
Staff still needs to train to speak better, other than this, everything else is good.
Stayed 1 night in Jun 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Lambert

Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to multiple dining options.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
It’s a beautiful property but the floors are wood between the floors so you hear everything above you. Too bad because they invested a lot in the place but they forgot to include soundproofing.
Stayed 1 night in Jun 2024

10/10 Excellent

Teri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for comfortable business travel
Stayed 1 night in Jun 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Our room was clean and comfortable. The location of the hotel is great - right in the heart of downtown San Rafael. Parking was a bit cramped for the hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

ANAIT, Glendale

Stayed 5 nights in Jun 2024