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The Phoenix Resort

2.5 star property

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Photo gallery for The Phoenix Resort

2 outdoor pools, pool umbrellas, pool loungers
Restaurant
2 bars/lounges
Children’s play area – outdoor
Restaurant

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast available
  • Pool
  • Parking included

Explore the area

Map
Barrier Reef Dr, San Pedro, Ambergris Caye
  • Belizean Melody Art Gallery
    ‪3 min walk‬
  • San Pedro Central Park
    ‪4 min walk‬
  • Central Park Beach
    ‪4 min walk‬
  • San Pedro (SPR-John Greif II)
    ‪10 min walk‬

Room options

View all photos for Premium Suite

Premium bedding, down duvets, in-room safe, blackout curtains

Premium Suite

  • 149 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Suite, Pool View

Premium bedding, down duvets, in-room safe, blackout curtains

Premium Suite, Pool View

  • Sleeps 7
  • 1 King Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Suite, Pool View

Premium bedding, down duvets, in-room safe, blackout curtains

Premium Suite, Pool View

  • Sleeps 7
  • 1 King Bed, 4 Twin Beds and 1 Double Sofa Bed

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Property amenity

Alaia Belize, Autograph Collection

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  • All-inclusive
  • Spa
  • Parking included
4.6 out of 5, Wonderful, (437)
The price is €1,145
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Alaia Belize, Autograph Collection

About this property

The Phoenix Resort

Family-friendly resort with 2 outdoor pools and a full-service spa
Along with 2 outdoor pools, this smoke-free resort has a full-service spa and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, 2 bars/lounges, a complimentary children's club, and a coffee shop/cafe are onsite.
The Phoenix Resort offers 6 air-conditioned accommodations with washers/dryers and safes. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and sports massages. The spa is open daily.
During your stay at The Phoenix Resort, you're just a quick walk from Belize Barrier Reef. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include babysitting, a kid's club, and a concierge
  • Onsite recreation includes a playground and yoga classes
  • Steps from Belizean Melody Art Gallery and 4 minutes by foot from Belize Barrier Reef
The Phoenix Resort offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A complimentary children's club, barbecue grills, and multilingual staff are also featured at the family-friendly The Phoenix Resort. Free self parking is available.

This San Pedro resort is smoke free.

The resort hosts a free manager's reception daily.
The Phoenix Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking options include a carport

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 5-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • Room service available

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Playground
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Supervised childcare (surcharge)
  • Washer/dryer

Conveniences

  • Lift

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Firepit
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • In-room massage
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Washer and dryer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

The Phoenix Resort Resort
The Phoenix Resort San Pedro
The Phoenix Resort Resort San Pedro

The Phoenix Resort Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Beautiful hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Anand, Newton Centre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t go wrong with Phoenix. What a great place to stay. Staff is excellent, on site food is delicious, amenities are top-notch and location is perfect. The best part, we were not treated like Expedia guests (which happened last year in Roatan). The place is great and staying anywhere else is just wrong.
Stayed 6 nights in Apr 2024

10/10 Excellent

Tomasz

Travelled with family
Liked: Property conditions & facilities
Above and beyond of our expectations. Resort is so clean and people working here are so nice and helpful.
Stayed 6 nights in Feb 2024