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Don Raúl

3.0 star property

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Photo gallery for Don Raúl

Living area
Superior Twin Room, 2 Single Beds
Terrace/patio
Outdoor pool
Standard Triple Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Housekeeping

Explore the area

Map
Calle Caracoles 130, San Pedro de Atacama, El Loa, 1440000
  • Plaza de San Pedro de Atacama
    ‪5 min walk‬
  • San Pedro Church
    ‪5 min walk‬
  • Inca House
    ‪6 min walk‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Breakfast included
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4.0 out of 5, Very good, (269)
The price is €129
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About this property

Don Raúl

Mediterranean hotel with free breakfast and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service.
Don Raúl offers 53 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Don Raúl. During your stay, you're just a quick walk from Plaza de San Pedro de Atacama. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes hiking/biking trails
  • Just a 5-minute walk from Plaza de San Pedro de Atacama and 5 minutes by foot from San Pedro Church
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, tour/ticket assistance, and a garden are also featured at Don Raúl. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This Mediterranean San Pedro de Atacama hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.
Don Raúl has a restaurant on site.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Ecotours
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Don Raúl

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 20000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 24000 per person (roundtrip)
  • Rollaway bed fee: CLP 20000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Don Raúl offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Don Raúl
Don Raúl Hotel
Don Raul Hotel Atacama/San Pedro De Atacama, Chile
Don Raúl Hotel San Pedro de Atacama
Don Raúl San Pedro de Atacama
Don Raúl Hotel
Don Raúl San Pedro de Atacama
Don Raúl Hotel San Pedro de Atacama

Don Raúl Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 55 out of 170 reviews
Rating 8 - Good. 71 out of 170 reviews
Rating 6 - Okay. 27 out of 170 reviews
Rating 4 - Poor. 16 out of 170 reviews
Rating 2 - Terrible. 1 out of 170 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Antonio

Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel is located in the main San Pedro Street, but the village is small and location does not add much. The staff were kind for the most, but the room only provides a bed, no reliable internet connection (you have to leave the room and go to the bar to get connected) and three out of the four days I stayed I had no hot water to take a shower. Now, considering that the temperature was around 0 degrees at night, take a shower in the early morning with freezing water is not very pleasant. I would not go back to this hotel.
Stayed 4 nights in Jul 2024

6/10 Okay

Joseph

Liked: Property conditions & facilities
Disliked: Staff & service
Does live up to the potential
I really wanted to rate this hotel higher, but just can't which is unfortunate because there are a number of great things about this place. It is great that they offer to set up tours for you as well as an airport shuttle but was hard to get the official confirmation that things were booked (but this did not affect the rating I have given). My main issues with the property were based on the lack of helpfulness of probably 75% of the front desk staff. A couple of them were great, but the others are just dismissive and not wanting to help with questions, so theu ruin the impression of the other helpful staff. My room was also as issue becuase there was a water leak in my bathroom which was reported but no one came to fix throughout by 4 nights there, which the problem only got worse. So, my floor had puddles of water that i had to use the towel to soak up to avoid getting my feet wet. Also the bathroom did not have hot water but once during the stay. What the cause was that is unknown, but it was unfortunate when your visiting in winter when it is very cold and all you do it shiver during a shower trying to get the dust of the day off your body.
Stayed 3 nights in Jul 2024

8/10 Good

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very convenient and quiet.
Stayed 4 nights in May 2024

8/10 Good

gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew, Carpinteria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Iryna

Stayed 1 night in Apr 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central tree in the patio is an awesome place to relax after a walk or visit around one of the many sites in the San Pedro surroundings. The small pool is refreshing, and having the restaurant/bar makes it very pleasurable. And Don Raul is very nicely located. You can walk anywhere.
Stayed 4 nights in Jan 2024

10/10 Excellent

Ayfer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mohit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the rustic feel and laid-back character of your establishment totally reflecting the surrounding area and the beautiful landscape surrounding the town.
Stayed 4 nights in Sep 2023

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay with exceptionally friendly and helpful staff. Very relaxing
Stayed 3 nights in Jul 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service
This hotel is in a good part of San Pedro de Atacama, right off the main strip of “downtown.” There are lots of restaurants, travel agencies, and shops nearby. The hotel is clean, and the facilities are nice. The breakfast is very good. My only complaint is the water in the shower did not get hot, and I’m not sure why because hot water came out of the sink faucet. The breakfast is good, and the staff is friendly and helpful.
Stayed 3 nights in May 2023

8/10 Good

Stefano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like most the kindness of receptionists that at all times where friendly and helpful. The rooms and bathrooms are too small.
Stayed 3 nights in Apr 2023

6/10 Okay

Makayla

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very cool hotel. No AC or fans in the room so it was very hot. Also very loud at night with a bar beside it.
Stayed 3 nights in Jan 2023

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar increíble, sus habitaciones muy acordes con la naturaleza del sitio

8/10 Good

Amanda

Travelled with partner
Liked: Staff & service
Don Raul is a good value. It’s clean and friendly and conveniently located. It does not have any extra amenities though and the bathrooms are tiny. One more we woke up and did not have any power or water. This was fixed quickly so not complaining just something to be aware of when you are trying to decide whether to shower at night or in the morning before a tour. Overall would recommend.

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel though a little down to basics. We were allocated an older room that was small and had poor lighting but asked to be switched and the new one was a big improvement. All around a good experience
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect and the hotel has a unique environment however the room was very dark the bathroom as well with very old decoration. The paint in the wall was falling out; it was room 7
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Architecture was interesting, feel from another era. Friendly staff. Very simple, rustic surroundings. My husband was bothered by noisy nights.
Stayed 4 nights in Feb 2020

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and breakfast, but I didn’t like the bathroom ventilation because it didn’t have.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
The hotel was the last one on the main street and therefore easy access of all restaurants. The breakfast doesn't start until 7:00 AM and almost all of the tours in Atacama start around 5:00AM and we didn't have breakfast even a single day. In fact all the tours in every part of Chile starts around 5:00AM and the breakfast doesn't start until 7:00 or later. We were only able to have breakfast for one day of our 13 day tour in Chile. Its better to book hotels without breakfast to avoid paying extra cost.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
We paid for a Deluxe room (US$160 aprox.) and they gave us a small room next to the kitchen, that was extremely noisy, dark, smelly and hot. When we asked about our room to the hotel employee (Ruben), he told us that there was a mistake with our reservation and there was nothing they can do for that night given that the hotel was overbooked. Next day they moved us to a room more quiet, although not the deluxe room that we had booked and pay. When we checked out and tried to arrange the price according to the rooms that we stayed in, the empoyee of the reception (Eduardo) only repeated that the hotel did not have any responsability on the "mistake", and he was not willing to cooperate at all in order to solve the money ishue. We had to beg him to write an email to the person in charge in order to create a "case" and TRY to get our money back. To this date we have not receive any news or formal apology, much less the reimbursement of any amount.
Stayed 3 nights in Dec 2018

8/10 Good

Rish, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very cute. Beds comfortable. We emailed ahead to get a double/queen bed m, instead of two twins. We didn’t not get it our first night- though it was promised a month prior via email. Offered the move the second night, but took much time to change. Included breakfast was weak. And we ran out of hot water both nights - the first night, I got a hot shower but my husband did not. Second night, I ran out of hot water with shampoo in my hair. My husband has none.
Stayed 2 nights in Nov 2018