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LOtel-Casa Arca

3.5 star property
VIP Access

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Photo gallery for LOtel-Casa Arca

Outdoor pool
Outdoor pool
Premiun Suite King with Bathtub | Balcony view
Front of property
Deluxe Double Room | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700
  • Allende Garden
    ‪1 min walk‬
  • San Miguel de Allende Historical Museum
    ‪2 min walk‬
  • San Miguel de Allende Public Library
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite

Suite

Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite King

Shower, free toiletries, bathrobes, slippers

Signature Suite King

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King With Bathtub

Suite King With Bathtub | Bathroom

Suite King With Bathtub

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premiun Suite King with Bathtub

Premiun Suite King with Bathtub

Premiun Suite King with Bathtub

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King With Bathtub

Master Suite King With Bathtub

Master Suite King With Bathtub

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

LOtel-Casa Arca

Hotel with free breakfast, steps from Church of San Miguel Arcángel
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a poolside bar, 2 coffee shops/cafes, and a snack bar/deli are onsite.
LOtel-Casa Arca offers 22 accommodations with fireplaces and minibars. 45-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of LOtel-Casa Arca's great location. During your stay, you're just a quick walk from Church of San Miguel Arcángel. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Mexican cuisine while dining at Jacinto 1930
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Church of San Miguel Arcángel and 10 minutes by car from Escondido Place
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly LOtel-Casa Arca. Free self parking and valet parking are available. A complete renovation of LOtel-Casa Arca was completed in November 2023.

Smoking is allowed in designated areas at this 3.5-star San Miguel de Allende hotel.

Guests are served free cooked-to-order breakfast daily from 8 AM to 11:30 AM.
Jacinto 1930 - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM–11:30 AM
  • 1 restaurant and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Jacinto 1930

Things to do

  • Arcade/games room
  • Outdoor pool
  • Spa services

Family friendly

  • Arcade/games room
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Renovated entire property – November 2023
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 45-inch flat-screen TV
  • Netflix
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

L'Otel 1218 Concept House Hotel San Miguel de Allende
L'Otel 1218 Concept House Hotel
L'Otel 1218 Concept House San Miguel de Allende
L'Otel 1218 Concept House
L otel at 1218 Concept House
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende

LOtel-Casa Arca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 203 out of 235 reviews
Rating 8 - Good. 19 out of 235 reviews
Rating 6 - Okay. 6 out of 235 reviews
Rating 4 - Poor. 3 out of 235 reviews
Rating 2 - Terrible. 4 out of 235 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diego, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful! Thank you,
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 5 nights in Oct 2024

10/10 Excellent

Daisy, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel in walking distance from the centro
Stayed 2 nights in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paulaanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, small, elegant hotel right in the middle of everything. The rooms are big, spacious and amazing!! The hotel offers a small pool area with a beautiful view of the top of the church, a small roof top deck, an area for cocktails, etc. A restaurant with excellent food and an excellent staff. Our stay was WONDERFUL - thank you!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of San Miguel Heaven
The hotel is amazing. The property is so beautiful. The staff was very accommodating. A lot of special little touches. Me and my family felt at home. The restaurant was delicious. We had a great stay and are planning our return very soon.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean rooms and nearby shopping.
Stayed 2 nights in Sep 2024

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

arturo

Stayed 2 nights in Jul 2024

10/10 Excellent

Ethlyn, yonkers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was just as pictured. Clean and very comfortable. Staff was kind, helpful and friendly. We had an enjoyable stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel! The staff was very friendly and the hotel very nice and clean. Would definitely come back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay. close to everything.
Nice property. Has a nice restaurant and food was great.
Stayed 1 night in Jul 2024

10/10 Excellent

juan david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

jimena, san diego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I've ever stayed in. This hotel is just one star. Very bad service, the food is terrible and the rooms are dirty, ac doesn't work and there are bugs everywhere. the staff is unfriendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Luxury
We had a delightful one night stay. The room was large and spotless, beds comfy, and decor beautiful. This hotel is close to everything in the center of town. Our room was well insulated, we didn’t hear a thing. Lastly, the staff was attentive and experienced a wonderful complimentary breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Magda Irene

Stayed 2 nights in Jun 2024

10/10 Excellent

MICHAEL

Stayed 1 night in Jun 2024

10/10 Excellent

McGregor James, Chandler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. Beautiful place to wine taste, tequila taste, and good breakfast selection, all included with the stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jordan

Stayed 3 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
I had a wonderful stay at L’Ôtel Casa Arca! Lovely room, A+ location, excellent staff, and it’s a beautiful space
Stayed 4 nights in Jun 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful it is perfect if you want to walk around town and see the little shops.
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved our stay L’otel-Casa Arca. The staff went above and beyond making us feel welcomed. We enjoyed all the amenities as well. Will definitely visit again.
Stayed 5 nights in May 2024

10/10 Excellent

Ninfa

Liked: Amenities, property conditions & facilities
Love it!
Stayed 1 night in Jun 2024