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Hotel Matilda, a Member of Design Hotels

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Matilda, a Member of Design Hotels

Couples treatment room(s), hot tub, steam room, Turkish bath/hammam
Deluxe Room
Outdoor pool, pool loungers
Reception
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Aldama 53, Col. Centro, San Miguel de Allende, GTO, 37700
  • Juarez Park
    1 min walk
  • Church of San Miguel Arcángel
    4 min walk
  • San Miguel de Allende Historical Museum
    5 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Owner, A)

Suite (Owner, A)

Suite (Owner, A)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Deluxe Room (Grand)

Deluxe Room (Grand)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Owner, C)

Suite (Owner, C)

Suite (Owner, C)

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Matilda, a Member of Design Hotels

Luxury San Miguel de Allende hotel connected to a shopping center, steps from Juarez Park
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a steam room are onsite.
Hotel Matilda, a Member of Design Hotels offers 32 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 49-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

MATILDA has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Hotel Matilda, a Member of Design Hotels. During your stay, you'll be connected to a shopping center, and just a quick walk from Church of San Miguel Arcángel. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Mexican cuisine at Moxi, a fine-dining restaurant with pool views
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, Thai massages, or body scrubs at MATILDA
  • Services include babysitting, free grocery shopping service, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, a steam room, and bike rentals
  • Steps from Juarez Park and 4 minutes by foot from Church of San Miguel Arcángel
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Matilda, a Member of Design Hotels offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 807 square feet (75 square meters) and includes conference space. A steam room, spa services, and a library are also featured at the luxury Hotel Matilda, a Member of Design Hotels.

Smoking is allowed in designated areas at this Art Deco San Miguel de Allende hotel.

Moxi - Overlooking the pool, this fine-dining restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Awards and affiliations

Hotel Matilda, a Member of Design Hotels is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2022 Travel + Leisure 500.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Moxi

Things to do

  • 24-hour health club
  • Bike rentals
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (807 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open selected days
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch smart TV
  • TV channels
  • iPod dock

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1365.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 2176.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1365.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 2176.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Matilda
Hotel Matilda San Miguel de Allende
Matilda Hotel
Matilda San Miguel de Allende
Hotel Matilda
Matilda, Of Design Hotels
Hotel Matilda, a Member of Design Hotels Hotel
Hotel Matilda, a Member of Design Hotels San Miguel de Allende

Hotel Matilda, a Member of Design Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 277 out of 418 reviews" "
Rating 8 - Good. 90 out of 418 reviews" "
Rating 6 - Okay. 32 out of 418 reviews" "
Rating 4 - Poor. 7 out of 418 reviews" "
Rating 2 - Terrible. 12 out of 418 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A marvelous place to stay.
The hotel was an oasis of beauty and indulgence in comfort. The staff were beyond impressive. Omar was the best concierge ever!
Stayed 6 nights in Jul 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Francisco, San Salvador

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was right for Hotel Matilda. Staff were very helpful and accommodating. enjoyed very much our stay. We will return again. Exception was breakfast, poor untrained service, food was fair, availability of orange juice was partial.
Stayed 4 nights in Feb 2024

10/10 Excellent

Romana

Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful art and very helpful, friendly staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay!
Excellent location and amazing service at this beautiful boutique hotel. The food at the restaurant was great and the employees made us feel at home. Highly recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

basel

Stayed 4 nights in Mar 2024

10/10 Excellent

Jose A Andreu, Albuquerque

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The staff is always there when you need them . Our room got cleaned 3 to 5 times a day, that is hard to see even in a 5 star hotel. Concierge service was beyond expectation, they where able to get us a wine tour 1 hour before; even when there was no tours avaible. Bar tender service was excellent. if they don't have the drink you want, then it will be created for you. We received no excuses on why it was not possible. Everything was doable at Matilda.Strongly recommended . We will be back with more friends. Keep up with excellent service . Jose Andreu

10/10 Excellent

Chase

Stayed 5 nights in Feb 2024

8/10 Good

Mercedes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was wonderful. The meal at Moxi was truly bad. A tasteless yet expensive menu de degustacion, specially worse was the main dish of that menu on Feb 23.
Stayed 2 nights in Feb 2024

10/10 Excellent

Randee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service!
Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omar and the rest of the staff made us feel extremely welcome and ensured we had everything we needed for a comfortable stay. This hotel provides a 5 star service. We look forward to returning in the near future.

10/10 Excellent

Mark-Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean and new.
Stayed 3 nights in Feb 2024

10/10 Excellent

WILLIAM, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, super service
Stayed 2 nights in Jan 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New year get away.
We loved everything about Hotel Matilda. The location was perfect to everything downtown. Staff was very very friendly and considerate. They offered to help in every aspect, whether it was to carry shopping bags to the room, turnover the room at whatever time that worked for us. Hotel was exceptionally clean and spa services were amazing.
Stayed 5 nights in Dec 2023

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service
Great staff ! Good hotel .. plumbing and shower set up is non functional ..
Stayed 2 nights in Nov 2023

2/10 Terrible

Sandra

Stayed 3 nights in Sep 2023

10/10 Excellent

viju

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall great place People were outstanding, in all areas, especially concierge desks, restaurant waiters, bar keepers. Location excellent. Aldamo cafe also excellent. A small quirky thing vs other Mexican hotels was lack of free drinking water in rooms.
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super helpful and friendly. The cathedral and main plaza were within walking distance as well as other small restaurants. It was just a beautiful experience and will definitely stay there again on my next trip.
Stayed 2 nights in Jun 2023

10/10 Excellent

Carlos

Stayed 2 nights in Jul 2023

10/10 Excellent

maureen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful design, clean and very comfortable room. The staff was very friendly and helpful! We had a wonderful 4 night stay at Hotel Matilda and would definitely stay again.
Stayed 4 nights in Jun 2023