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Hotel del Portal San Miguel de Allende

3.0 star property

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Photo gallery for Hotel del Portal San Miguel de Allende

Reception
Front of property
Reception
Suite (Master)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Portal Allende 8, San Miguel de Allende, GTO, 37700
  • Allende Garden
    ‪1 min walk‬
  • San Miguel de Allende Historical Museum
    ‪1 min walk‬
  • Church of San Miguel Arcángel
    ‪1 min walk‬

Room options

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, bed sheets

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel del Portal San Miguel de Allende

Hotel with a 24-hour front desk, steps from Church of San Miguel Arcángel
This smoke-free hotel features concierge services, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel del Portal San Miguel de Allende offers 13 air-conditioned accommodations with safes and bathrobes. Flat-screen televisions come with cable channels. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel del Portal San Miguel de Allende. During your stay, you're just a quick walk from Church of San Miguel Arcángel. You'll find features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi in some public areas
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Church of San Miguel Arcángel and 10 minutes by car from Escondido Place
Hotel del Portal San Miguel de Allende offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Hotel del Portal San Miguel de Allende also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

This 3-star San Miguel de Allende hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel del Portal San Miguel de Allende

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

del Portal San Miguel de Allende
Hotel del Portal San Miguel de Allende
Hotel Portal San Miguel Allende San Miguel de Allende
Hotel Portal San Miguel Allende
Portal San Miguel Allende San Miguel de Allende
Portal San Miguel Allende
Del Portal San Miguel Allende
Hotel del Portal San Miguel de Allende Hotel
Hotel del Portal San Miguel de Allende San Miguel de Allende

Hotel del Portal San Miguel de Allende Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 234 out of 642 reviews
Rating 8 - Good. 228 out of 642 reviews
Rating 6 - Okay. 99 out of 642 reviews
Rating 4 - Poor. 44 out of 642 reviews
Rating 2 - Terrible. 37 out of 642 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato de Lili, super atenta y amable. La habitación le faltaron más tomacorrientes pero por lo demás muy bien y esta super céntrico.
Stayed 1 night in Nov 2024

10/10 Excellent

JORGE, new york

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location great view great staff
Stayed 1 night in Nov 2024

8/10 Good

Martha

Stayed 1 night in Oct 2024

6/10 Okay

Annie

Very inexpensive and last minute option in a great location in San Miguel. Unfortunately they were doing some construction, and we lost water multiple times during our stay. The staff was super friendly, but I wouldn’t say this was the most reliable option given the issues we had with a primary resource like water. Given the cost though, we weren’t entirely surprised.
Stayed 1 night in Oct 2024

10/10 Excellent

Mario Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Tanya

Travelled with partner
Liked: Staff & service
Had an amazing stay I loved the view and the staff was exceptional. It does get loud in the mornings since it’s a busy area so keep that in mind. The water would stop running if you didn’t shower quick and hot water as well. It did smell a bit like drainage might be the sink since the water builds and stays in one of the corners. The room was cleaned everyday but you could still see some areas needed a bit more sweeping. Overall, great stay it’s so convenient to everything. We stayed at the master suite and I would recommend this hotel to others.
Stayed 3 nights in Oct 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atencion, muy limpio, y accesible a todo y muy buen servicio
Stayed 4 nights in Oct 2024

6/10 Okay

Guojin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of shopping to do
Stayed 1 night in Sep 2024

8/10 Good

Jesus alberto

Business traveller
Liked: Cleanliness, staff & service
Nice small hotel. Right in front of the main plaza and the main cathedral. Great location. Minor inconvenience is that the area is not for automobiles. So you have to park far out. But they have a parking service. Somewhat pricy. Rooms are rather small but well kept. The shower seems to behave erratically and one may be left without water in the middle of the shower. Other than that all is ok!! Employees are very patient and nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Miy bonita locasion y un perfecto servisio
Stayed 1 night in Aug 2024

10/10 Excellent

Sunny

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property convenient to the sight seeing. Needs up keep from housekeeping. The air conditioning was leaking. Someone’s toothpaste left behind the sink questionable cleaning. Everything else was great! The staff friendly and willing to help with the stairs.
Stayed 2 nights in Aug 2024

8/10 Good

yadira

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff.
Stayed 3 nights in Jul 2024

8/10 Good

Stuart, Teneriffe

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is in a great location right on the main plaza. The king bed was comfortable and the shower was amazing. The main issue was there is no window or fresh air at all in the room (room 102). Other rooms have external windows, so recommend asking for a different room if you are offered 102. Also no fridge, kettle etc but they do offer free coffee in the foyer. A beautiful town worth visiting.
Stayed 3 nights in Jul 2024

10/10 Excellent

JOSE ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that in was in the most beautiful area and the main tourist attraction.
Stayed 7 nights in Jun 2024

6/10 Okay

alma rocio

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Julianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great area! In the middle of everything
Stayed 1 night in Jun 2024

10/10 Excellent

Richard Michael Garrahan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! The staff were really friendly and helpful. The hotel was very clean and really convenient as it was next to the plaza and many restaurants. It has a very beautiful view of the parish (“parroquia”) from the rooftop. They always have water bottles and coffee for guests.
Stayed 4 nights in Jun 2024

6/10 Okay

angel

Travelled with partner
Disliked: Cleanliness
The pictures displayed for room aren’t close to what I got. During my booking I selected the room with Clawfoot Tub. However, on my arrival the front desk lady said that pictures displayed on Expedia don’t reflect their room accommodations which is really sad and frustrating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Elsa

Stayed 1 night in Jun 2024

8/10 Good

Lauren

Travelled with group
Great location right in the heart of the centre with private roof top balcony.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024