Mikaella Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mikaella Hotel

Junior Room
Grand Room
Grand Room | Bathroom
Terrace/patio
Interior detail

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
9 Canal Zona Centro, San Miguel de Allende, GTO, 37700
  • Allende Garden
    1 min walk
  • San Miguel de Allende Historical Museum
    1 min walk
  • Bovine
    1 min walk
  • San Luis de la Paz Bus Station
    68 min drive

Room options

Junior Room

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Grand Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Mikaella Hotel

Hotel with a 24-hour front desk, steps from Church of San Miguel Arcángel
A 24-hour front desk, a hair salon, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Mikaella Hotel offers 20 accommodations with air conditioning. Smart televisions come with digital channels and Netflix. Bathrooms include showers. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Mikaella Hotel. During your stay, you're just a quick walk from Church of San Miguel Arcángel. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and a roundtrip airport shuttle (surcharge).
  • Free WiFi in some public areas
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe
  • Guests have great things to say about the helpful staff and the location
  • Steps from Church of San Miguel Arcángel and Casa del Mayorazgo de la Canal
  • Airport shuttle service available for a fee
As a guest of Mikaella Hotel, you'll find a hair salon and a front-desk safe. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

This 3-star San Miguel de Allende hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 9:00 AM to noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 9:00 AM–noon: MXN 180 for adults and MXN 180 for children

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon

Spa

  • Couples treatment room(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Netflix
  • Smart TV
  • Streaming services

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children
  • Airport shuttle fee: MXN 3000 per vehicle (roundtrip, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Mikaella Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Aldea Allende
Mikaella Hotel Hotel
Mikaella Hotel San Miguel de Allende
Mikaella Hotel Hotel San Miguel de Allende

Mikaella Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 90 out of 182 reviews" "
Rating 8 - Good. 53 out of 182 reviews" "
Rating 6 - Okay. 17 out of 182 reviews" "
Rating 4 - Poor. 9 out of 182 reviews" "
Rating 2 - Terrible. 13 out of 182 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

alejandro

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Received an extortion call at 4am trying to get money from me. The hotel staff gave my number to these people. Asked locals the next morning and it is a usual scam where tourist are falsely accused of illicit activities and asked to pay a bribe or else…. Phones are usually leaked by hotel staff. Fortunately I caught on early enough not to fall for it. Never will give my number out when registering at a hotel again. On another note, bathroom absolutely smelled awful, like sewers. Room was not as clean as it could be. If I ever go back to SM will definitely be staying at chain manages hotel, although more expensive it is safer.
Stayed 1 night in Sep 2024

8/10 Good

Dante

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente localidad del hotel, amable personal. Los son pequeños, las maletas casi no caben, es para viajeros que no van a pasar todo el día en el cuarto y lo usan para dormir. El hotel es acogedor, seguro, y limpio. Algo ruidoso en la noche por el bar nocturno La Gloria a un lado pero no está tan mal.
Stayed 3 nights in Aug 2024

10/10 Excellent

Walli Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can't beat the location of this place! Just steps from the main square of San Miguel De Allende. Literally everything I wanted to see was right there. Good food at the restaurant, Drug store downstairs, and Starbucks two doors down.
Stayed 7 nights in Aug 2024

10/10 Excellent

Cailan, Federal Way

Stayed 1 night in Jul 2024

10/10 Excellent

Brenda Stephany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Mikaella is in the heart of San Miguel de Allende. It is steps from la parroquia. They have available rooms with views to the parroquia and gardens. The rooms are very clean and the staff is so friendly
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Michel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Noisy (VERY) but super well located
Noisy noisy noisy. (Quiet from 12am-7am). The best thing about this place is the location. The bed was comfy. The rooms are courtyard view that open onto a general commercial center. So there’s art galleries, a beauty salon, pharmacy and a restaurants. You hear ALL the comings and goings of EVERYONE. Don’t plan on a midday nap.
Stayed 1 night in Jul 2024

10/10 Excellent

Jesús massiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Telma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the location. Staff is friendly. Comfortable, king beds. Appreciated the complimentary coffee on the terrace.
Stayed 3 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

María Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right in the middle of it.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect about the hotel and at 20 steps from the main plaza and church
Stayed 7 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly!
Stayed 3 nights in May 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Aron

Stayed 1 night in Apr 2024

10/10 Excellent

Ramon

Stayed 2 nights in May 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

4/10 Poor

Caryn

Disliked: Property conditions & facilities, room comfort
Great location with a major issue.
The staff was very pleasant. Yet when she opened the door to the room there was a foul odor. Turns out the shower is not plumbed correctly and emits methane gas. It was so bad we had to open the door and window and let it air before going into the room. I covered my nose and mouth with a cloth when I went in. I only showered a few times because the gas smell was horrific.
Stayed 7 nights in Mar 2024

4/10 Poor

Emanuel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
subpar hotel
Power kept going out. Room was very tiny. Water was only cold in shower the first night. Second night the water finally got hot. Windows don’t give you much privacy as it’s a courtyard and you can see others across and vice versa. PS. There was a club next door and music was thumping until 4 am.
Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Not overly impressed
I don't like writing bad reviews but there a lot of things that need to be said. First off, the bathroom had no fan or window to the outside. Consequently, it smelled damp and musty and that smell spread throughout the room. Whenever we were in the room, we kept the door and window open to try to air it out. Also, the lighting in the bathroom was completely inadequate. The light wasn't strong enough for my wife to do her makeup in the mirror and the light never penetrated to the shower area (it's behind a partial wall) so you essentially shower in the dark. There is no where in the room to hang the shower towels after showering. There are 2 hanging lights on each side of the bed that give minimal light. To read in bed, I had to use the flashlight on my phone. The hotel is supposed to be non smoking. I had to sign an agreement to not smoke in the hotel and was clearly told that smoking had to be done off premises. I'm a nonsmoker so I was happy about that rule. However, during the 3 days that we spent there, I saw 2 different sets of people smoking in the common area of the hotel in clear view of the staff who did nothing. Also, there is a nightclub a few doors down that play loud music till 2am. Not the hotel's fault but it made it hard to sleep at night. On a positive note, the staff are friendly and helpful. The hotel is located within the old town so lots of churches and great restaurants. There is a rooftop terrace overlooking the street that we enjoyed at night.
Stayed 3 nights in Feb 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Coral

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 1 min from the main plaza, clean rooms, comfortable bed.
Stayed 3 nights in Nov 2023