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Casa Hoyos

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Hoyos

42-inch Smart TV with cable channels, TV
Terrace/patio
Design Single Room, 1 Queen Bed
Courtyard
Lobby lounge

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
14 Mesones Zona Centro, San Miguel de Allende, GTO, 37700
  • Temple of San Francisco
    2 min walk
  • La Esquina Mexican Folk Toy Museum
    2 min walk
  • Artisan Market
    4 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Design Double Room

Design Double Room

Design Double Room

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Design Single Room, 1 Queen Bed

Design Single Room, 1 Queen Bed

Design Single Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Junior Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Superior Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Hoyos

Colonial San Miguel de Allende hotel in Zona Centro with free breakfast
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include massage/treatment rooms, concierge services, and a 24-hour front desk.
Casa Hoyos offers 16 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Tempur-Pedic beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, and manicures and pedicures.
Our customers tell us they can't get enough of the helpful staff at Casa Hoyos. During your stay, you're just a quick walk from Church of San Miguel Arcángel. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from La Esquina Mexican Folk Toy Museum and 4 minutes by foot from San Miguel de Allende Public Library
  • Airport drop-off shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at Casa Hoyos. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A complete renovation of Casa Hoyos was completed in September 2019.

This 4-star San Miguel de Allende hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM.
GHAR RESTAURANT - Onsite restaurant.
GHAR BAR - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • GHAR RESTAURANT
  • GHAR BAR

Things to do

  • Spa services

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Spa

  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • 5 steps to reach property
  • Upper floors accessible by stairs only

More

  • Renovated entire property – September 2019
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Hoyos

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2500 per vehicle (maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Hoyos Hotel
Casa Hoyos San Miguel de Allende
Casa Hoyos Hotel San Miguel de Allende

Casa Hoyos Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 100 out of 122 reviews" "
Rating 8 - Good. 17 out of 122 reviews" "
Rating 6 - Okay. 2 out of 122 reviews" "
Rating 4 - Poor. 1 out of 122 reviews" "
Rating 2 - Terrible. 2 out of 122 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be back!
Great service from staff, a comfortable room, amazing rooftop view and in just the right location!
Stayed 4 nights in Jul 2024

10/10 Excellent

Lidia

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Amanda, Henrico

Stayed 4 nights in Mar 2024

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location with excellent customer service. They also have a nice rooftop bar with a great view. We really enjoyed our stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Melanie, Coppell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very unique boutique hotel. The rooms are beautifully appointed and the staff is friendly and professional. Breakfast is included and is quite good. the Ghar restaurant is some of the best Indian food I have ever had. Bekeb, rooftop bar is a great place to unwind after a long day of sight seeing and offers an excellent view of the sunset. The property is in easy walking distance to most of the attractions. This is a great hotel. We will be staying again the next time we are in San Miguel de Allende.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Feb 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Amazing hotel and wonderful people : Cristofer, Sofia, Juan, Gustavo and Lupita. Great location within walking distance to most shops and restaurants.
Stayed 12 nights in Dec 2023

10/10 Excellent

David

Stayed 2 nights in Jan 2024

8/10 Good

Tamy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very pretty and in a great location. It has a nice breakfast included. But it has a rooftop bar that is open nightly for outside crowds with loud music till midnight at which point you hear as it is emptying out and being cleaned. People walk freely throughout the hotel to access the rooftop which I thought was strange even though it doesn’t feel unsafe.
Stayed 3 nights in Dec 2023

4/10 Poor

myrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me da mucha pena que un hotel tan bonito tenga tan mal desayuno , nos quedamos dos noches aqui y tenian tres opciones para desayunar todo frio y malo. Creo que este tipo de hotel deberia tener mas opciones para los huespedes y variacion , me queje con el supervisor y al otro dia fue peor , no hay consistencia un dia jugo de pina al otro jugo de lata de naranja, pan y huevo.
Stayed 2 nights in Nov 2023

10/10 Excellent

keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien ubicado
El Personal de recepción atentos y amables, en todo momento. El Personal de limpieza atentos y amables, la habitación impecable. La habitación cómoda, las camas cómodas, con wifi, lo malo es que se escuchan todos TODOS los ruidos de afuera, no tiene vista a nada, habitación 2 (una pequeña ventana que da al pasillo) El Personal de restaurante no tienen intención o no saben de servicio, hay que rogar por una servilleta, cada día y ademas no tienen estándar. El desayuno continental dejo mucho que desear, en lugares de menos renombre mucho mejor. aunque lo pagues no te pueden hacer un omelete, (aunque lo tengan en su carta) eso si el café muy rico. para la comida no tienen servicio todos los días, afortunadamente, san miguel de allende es reconocido por su gastronomía y afuera hay mil opciones. muy bien ubicado.
Stayed 3 nights in Jun 2023

10/10 Excellent

Milija

Stayed 2 nights in Jun 2023

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2023

10/10 Excellent

Cofi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t even begin to tell you how amazing the staff are! Enrique the manager is always there to provide excellent service. The hotel is beautiful especially for taking pictures instagramable! Rooms are very spacious and beds, linens are luxurious.
Stayed 1 night in May 2023

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ Service and Design
The service was unparalleled. Every staff member went above and beyond to make our stay enjoyable. Christopher in particular was incredible (down to helping me get a broken shoe fixed). The rooms and common spaces were impeccably designed and so added to the experience of being in a magical city
Stayed 4 nights in Apr 2023

10/10 Excellent

José Antonio

Stayed 2 nights in Mar 2023

10/10 Excellent

Leonelo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Mar 2023

10/10 Excellent

Alfred

Stayed 4 nights in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome. The staff were all so friendly and very knowledgeable of the area, a huge shout out to Christopher for all his help in planning our trip before and after our arrival. The hotel was perfectly located a short 5-7 minute walk to food, shopping and the attractions.
Stayed 4 nights in Mar 2023

10/10 Excellent

emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff.
Stayed 8 nights in Feb 2023

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and room furnishings Excellent service and hospitable Restaurant under renovations so no services but plenty nearby