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Hotel Santa Cruz Residencial

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Cruz Residencial

Business Room | Bathroom
Business Room
Business Condo | Terrace/patio
Business Condo | Private kitchen
Business Condo

Reviews

6.8 out of 10

Popular amenities

  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
Residencias, San Luis Rio Colorado, Son., 83448
  • San Luis Lakes State Park
    3 min drive
  • Garita Entrance to Mexico
    4 min drive
  • Forest of the City
    6 min drive
  • San Luis Rio Colorado, Sonora (UAC)
    19 min drive

Room options

View all photos for Business Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Business Room

  • Sleeps 3
  • 1 King Bed

View all photos for Business Condo

Business Condo

Business Condo

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
653 Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (92)
The price is €80
for 1 night
includes taxes & fees
6 Dec - 7 Dec
653 Hotel

About this property

Hotel Santa Cruz Residencial

Hotel in San Luis Rio Colorado with free parking
Concierge services, dry cleaning, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided.
Hotel Santa Cruz Residencial offers 4 accommodations with blackout drapes/curtains. This San Luis Rio Colorado hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Hotel Santa Cruz Residencial, you'll be close to Garita Entrance to Mexico. You'll find features like free WiFi in public areas and free self parking, plus dry cleaning service.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and extended parking
  • Services include dry cleaning/laundry and a concierge
  • Just a 3-minute drive from San Luis Lakes State Park and a few minutes from Garita Entrance to Mexico
As a guest of Hotel Santa Cruz Residencial, you'll find concierge services and dry cleaning/laundry services. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star San Luis Rio Colorado hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free uncovered extended parking on site
  • On-site parking options include a garage

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3.5 percent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Cruz Residencial

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Santa Cruz Residencial
Hotel Santa Cruz Residencial Hotel
Hotel Santa Cruz Residencial San Luis Rio Colorado
Hotel Santa Cruz Residencial Hotel San Luis Rio Colorado

Hotel Santa Cruz Residencial Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 16 reviews" "
Rating 8 - Good. 0 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 4 out of 16 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Eduardo

Business traveller
Liked: Staff & service
The room was priced like 3 stars but the place is not that good at all
Stayed 1 night in Mar 2024

6/10 Okay

Neftali

Liked: Cleanliness
Is a good place. Noise exterior door needs to be more sealed.
Stayed 1 night in Jan 2024

10/10 Excellent

Derek

Stayed 1 night in Dec 2023

6/10 Okay

Marco

Liked: Staff & service
Stayed 3 nights in Oct 2023

2/10 Terrible

Julie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
My booking actually didnt go through but said they had suite which worked out my uncle and aunt got the other room. The staff when booking said the room is so mamy pesos we asked him what is it in dollars. He said $150 25 for deposit. We gave them $175.00 dollars. He said we would get the deposit back after the key return. Then in the next morning we went to get the deposit back it was $14s dollars we got back. Flat lie. That is number 1 mistake. For asuite, it should have spoons, forks, at least a coffee maker and all they had was 2 coffee cups .dont book there.
Stayed 1 night in Dec 2022

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Earl

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice newer clean hotel. Excellent & helpful staff. Nice beds. We stayed 2 days. Will be staying at this hotel upon future visits to the area. Nic People! Dean

2/10 Terrible

Agustin, TUMA

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place
Stayed 1 night in Sep 2022

10/10 Excellent

Pedro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, very quiet, We really enjoyed our stay at hotel Santa Cruz. Definitely will stay at this hotel when we visit San Luis again.
Stayed 1 night in Jul 2022

4/10 Poor

Adriana

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
We got there at 11:00 pm and come to find out they did not accept credit or debit cards. What to do then? We luckily had cash. It wouldn't have been so bad but the young lady who came to explain wasn't the nicest. They did not clean our room, had no hand soap, and no trash can in the room besides in the restroom. Not staying here again.
Stayed 2 nights in Jul 2022

2/10 Terrible

Rosina

Stayed 1 night in May 2022

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceed our expectations everything is well taken care of, it had everything we need enjoy the stay, very clean. Great place!!!!
Stayed 1 night in Apr 2022

2/10 Terrible

Ezequiel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

María Odeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es como tener un excelente día
Fue muy agradable, buen servicio, el cuarto limpio,el personal muy amable,te hace sentir como en familia, la ubicación es muy accesible,todo en general excelente.
Stayed 2 nights in Sep 2022

10/10 Excellent

Karla Lizeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Excelente todo desde la persona que se comunico conmigo para confirmar la reservacion hasta la estancia. todo excelente
Stayed 1 night in Apr 2022