Everything was neat and clean. Efren checked us in and was friendly and polite and treated us like family. The other front desk employees were very pleasant when greeted, but didn’t initiate any acknowledgements unless we said hello. The breakfast staff was so efficient and friendly. My room was spacious, clean, and comfortable. We didn’t use the pool because the water felt cold (when granddaughter doesn’t get in all the way, it’s cold). Also, the ventilation system was really loud and made conversation difficult. However, the water and pool area was very clean and well maintained.