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Quadruple Room (Aurora)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Quadruple Room (Alba)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

At Hato Mata de Palma, you'll find features such as free breakfast and self-parking, plus laundry facilities.

  • Free full breakfast served daily
  • Free self-parking
  • WiFi in some public areas for a fee
  • Services include luggage storage
  • On-site recreation includes horse riding/rentals
  • Pets welcome free of charge

Property Features

Free breakfast is available daily. WiFi is available in public spaces for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3-star San Luis de Palenque lodge.

  • 2 guestrooms or units
  • Full breakfast (free)
  • Self-service laundry
  • Storage area for luggage
  • Smoking in designated areas

Internet

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hato Mata de Palma offers 2 accommodations. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Shower
  • Housekeeping (daily)
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Horse riding/rental on site

Hotel Policies

Check-in

  • Check-in time starts at 8:00 AM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. The host will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome and stay free
  • Pets cannot be left unattended

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No front desk
  • No hot water on-site
  • Debit cards not accepted
  • Host will greet you
  • Guest will receive an email before arrival 48 hours
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Pets allowed (no fees)
  • Pets cannot be left unattended

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: COP 20000 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hato Mata de Palma Lodge
  • Hato Mata de Palma San Luis de Palenque
  • Hato Mata de Palma Lodge San Luis de Palenque

You should know

  • There is no hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.