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Villa Herencia Hotel

3.5 star property

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Photo gallery for Villa Herencia Hotel

Hallway
Exterior
19-inch flat-screen TV with satellite channels, TV
Terrace/patio
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
23 Cll Caleta Las Monjas, San Juan, 00901
  • San Juan Gate
    ‪2 min walk‬
  • Port of San Juan
    ‪9 min walk‬
  • Pan American Pier
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace (SunDeck)

Suite, 1 King Bed, Terrace (SunDeck)

Suite, 1 King Bed, Terrace (SunDeck)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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4.7 out of 5, Exceptional, (1000)
The price is €265
for 1 room
includes taxes & fees
8 Apr - 9 Apr
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About this property

Villa Herencia Hotel

Hotel in San Juan, a short walk to Port of San Juan
This smoke-free hotel features concierge services, dry cleaning, and a library. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Villa Herencia Hotel offers 8 air-conditioned accommodations with safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 19-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of Villa Herencia Hotel's great location. During your stay, you're just a quick walk from Port of San Juan. You'll find features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • 9 minutes by foot from Port of San Juan and a 4-minute drive from Pan American Pier
As a guest of Villa Herencia Hotel, you'll find a library, a terrace, and multilingual staff. Public spaces have free WiFi. The boutique Villa Herencia Hotel also features tour/ticket assistance, a garden, and a picnic area. The hotel can provide concierge services and wedding services.

This 3.5-star San Juan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 1:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 9:00 AM - 1:00 PM.
Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Villa Herencia
Villa Herencia Hotel
Villa Herencia Hotel San Juan
Villa Herencia San Juan
Villa Herencia Hotel Hotel
Villa Herencia Hotel San Juan
Villa Herencia Hotel Hotel San Juan

Villa Herencia Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 514 out of 761 reviews
Rating 8 - Good. 180 out of 761 reviews
Rating 6 - Okay. 44 out of 761 reviews
Rating 4 - Poor. 15 out of 761 reviews
Rating 2 - Terrible. 8 out of 761 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Elora

Liked: Cleanliness, property conditions & facilities
Great location, small but pretty
Stayed 1 night in Dec 2024

6/10 Okay

Dawon

We loved it, but honestly the bed was super uncomfortable - hard to sleep… Outside of that, loved the look and feel of it!
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service
Anniversary trip
Lots of character and romantic vibe. Staff friendly but not on staff 24 hrs. Walking distance to r earthing in OSJ. Ac unit loud in our room so had to turn off . Overall lots of charm and for price would stay again .
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place but difficult checking in
The place was nice although we were not sent the code to the door ahead of time. We arrived before 6:00 pm coming directly from the airport and the hotel staff had already left for the day. Others staying at the hotel let us in and showed us where our keys were available to us. The room was clean but if you have mobility issues, our room bathroom was up a set of stairs. The rooftop patio was enjoyable. The location of the hotel was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

ALTARIQ A, Paramus

Disliked: Staff & service
Great location, easy walkable property that’s close to everything. The property can use a bit of dusting. Overall great hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

ANALIZA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and very clean place. Staff are pleasant and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

NOEL M

Liked: Cleanliness
It's an antique property that is well maintained.
Stayed 2 nights in Oct 2024

10/10 Excellent

King Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute boutique hotel!
Stayed 2 nights in Aug 2024

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

MAJA

Stayed 1 night in Sep 2024

10/10 Excellent

Gabriel

Stayed 1 night in Sep 2024

2/10 Terrible

Olga Lizeth

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A taste of Viejo San Juan with just enough amenities to keep you comfortable. Nicely sized room with large bathroom. Convenient to everything in VSJ. Staff is efficient and not in the way. Would absolutely book here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brent

Stayed 1 night in Aug 2024

10/10 Excellent

Lorenzo Muzerwa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay! Wonder staff.
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I loved this hotel, so Beautiful and room was very nice. Horrible part, staff! We had no towels in the room. No staff around to provide. I called the sister hotel, Casablanca, and the girl that picked up had the AUDACITY to tell me she couldnt do anything about it and would not bring any to me. She said if I wanted them, i would have to go to them to pick them up myself! Horrible customer service, you could tell on how she spoke to me she really didnt care, sad the staff was so lazy and stupid. But the hotel was beautiful.
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice place in an interesting city
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nos gustó muchísimo aunque deben atender la humedad en la habitación. Es muy céntrico, y lindo el hotel
Stayed 2 nights in Aug 2024