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Hotel Puerto Valdes

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Puerto Valdes

Lobby sitting area
Point of interest
Deluxe Studio
Rooftop terrace
Studio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Laundry
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
100 Calle Valdés, San Juan, San Juan, 00901
  • Port of San Juan
    3 min walk
  • Tostado
    3 min walk
  • Sacred Heart Station
    7 min drive
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    6 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Apartment

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Studio

Studio

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxury Apartment

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Apartment

Premier Apartment

Premier Apartment

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Penthouse

Signature Penthouse

Signature Penthouse

  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Penthouse

Presidential Penthouse

Presidential Penthouse

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

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4.5 out of 5, Wonderful, (614)
The price is €300
for 1 room
includes taxes & fees
14 Jan - 15 Jan
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About this property

Hotel Puerto Valdes

Colonial San Juan hotel in San Juan Antiguo with free parking
A restaurant, a 24-hour fitness center, and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free cruise terminal shuttle. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Hotel Puerto Valdes offers 15 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include double sofa beds and desks. Pillowtop beds feature premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Puerto Valdes. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the steakhouse
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Port of San Juan and a 1-minute drive from Pan American Pier
  • Free ferry terminal, cruise terminal, and local-area shuttle service
  • Pets welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. An area shuttle within 4 kilometers and a cruise ship terminal shuttle are free. A 24-hour fitness center, a rooftop terrace, and a vending machine are also featured at the business-friendly Hotel Puerto Valdes. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star San Juan hotel is smoke free.

CARNES STEAKHOUSE - This steakhouse serves dinner only. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 4 kilometres
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle

Food and drink

  • 1 restaurant

Restaurants on site

  • CARNES STEAKHOUSE

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Wine-tasting room

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Sofa bed
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1200 square feet)
  • A meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 10
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Espresso maker
  • Freezer
  • Microwave
  • Stovetop

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from July 4 2024 to December 18 2024 (completion date subject to change). The following areas are affected:
  • Exterior

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Recreational facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Hotel Puerto Valdes offers transfers from the cruise terminal. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Property is also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Hotel Puerto Valdes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 230 out of 350 reviews" "
Rating 8 - Good. 72 out of 350 reviews" "
Rating 6 - Okay. 24 out of 350 reviews" "
Rating 4 - Poor. 13 out of 350 reviews" "
Rating 2 - Terrible. 11 out of 350 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area surround the Hotel is ugly pehaps plating more trees and flowers
Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Aug 2024

10/10 Excellent

Meredith

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The staff was great, especially Luis. He was super friendly, gave recommendations and helpful. Our room was super cute and the location was good and close to so many areas we wanted to visit. We would def book here again on our next stay.
Stayed 5 nights in Sep 2024

10/10 Excellent

jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There were some issues but resolved immediately. This is one of the best customer service I have ever had. Loved this property and will definitely be back. Also the food on level 4 was beyond the best I have eaten in San Juan.
Stayed 3 nights in Aug 2024

10/10 Excellent

James Franklin, Irmo

Travelled with partner
Liked: Cleanliness, staff & service
The staff is what made this stay a win win! Thanks to Alex and his recommendations we had a great time. He definitely made up for the construction noise and the roof top being closed. To the owner or owners if it was not for your staff we would have left after the first day due to not being told about the construction.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kent

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is new/ reconstructed into a beautiful hotel in viejo San Juan. From the moment we arrived we were greeted with smiles! I had the pleasure of meeting Alex, Jeffrey, and Liss! They went out of their way to make our stay so enjoyable! I wish I can remember more names but in all everyone was warm, friendly, and wonderful!! Outside of the hotel is an abandoned building which made me feel uncomfortable especially when I went out for breakfast but other wise I felt safe. The rooms are huge with outdoor space but too hot out to enjoy. Everything is new and up to date! It even includes a kitchen with pots and pans and dishes. Also cannot forget the golf cart that took us out to the plaza de Colon! That was so much fun! Great location too!
Stayed 3 nights in Aug 2024

10/10 Excellent

Klaudiusz, Arlington Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach and downtown.
Stayed 7 nights in Aug 2024

10/10 Excellent

Norquinthia J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room felt like home the staff was very welcoming!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Cortnie

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff here made our entire trip worth it bc no matter where we went and was disappointed we could always count on great hospitality when we returned here at Valdes! Thanks to all you
Stayed 3 nights in Jul 2024

4/10 Poor

ZIENAB

Disliked: Cleanliness, staff & service
Stayed 7 nights in Jul 2024

2/10 Terrible

Sherrie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristhiam, Glen Burnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is chic, smells amazing upon entry, the staff is friendly, amenities are decent, lacks a pool, however, there is a rooftop jacuzzi with great views of the surroundings. Parking is a hit or miss, there have a few available spaces upfront or you can find parking on the side of the street with no problem.
Stayed 2 nights in Jul 2024

8/10 Good

Tina Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I stayed 4 days and 3 nights and did not have hot water at all to shower. It was said by staff that the hot water runs off solar so if the sun isn’t shining, there is no hot water. When it rain, it leaked in my room. The air conditioning was freezing. The staff was friendly and location was great. I hate that I came home with a cold.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Julio Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Rondae

Stayed 4 nights in Jun 2024

8/10 Good

Alani Monei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a nice hotel
Stayed 6 nights in Jun 2024

10/10 Excellent

Cole

Stayed 6 nights in Jun 2024

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
es confortable y muy limpió
Stayed 5 nights in Jun 2024

8/10 Good

Venessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Araceli, Pflugerville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Once in hotel , I felt safe. The surrounding area was not pretty at all and a bit unsafe looking
Stayed 2 nights in May 2024

8/10 Good

CHRISTOPHER

Liked: Staff & service, property conditions & facilities
We liked the location was in the middle of everything and made for cheap Ubers to old San Juan and condado and La Placita. We felt the hotel was very modern and the room size was nice. However, there were some inconsistencies with the cleaning and we had a minor issue with the AC. Overall we enjoyed our stay and would recommend.
Stayed 3 nights in May 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room-had a suite with separate bedroom and kitchenette. Balcony. Liked location; 10-15 minute walk to old San Juan and the beach. Shuttle to old San Juan available. Hot tub on top deck with 360 degree view. I would stay here again!
Stayed 4 nights in May 2024

10/10 Excellent

Toni

Stayed 3 nights in May 2024