Placid Suites

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Placid Suites

Interior
Front of property
Terrace/patio
1 Bedroom Apartment, 1st fl., rear
Apartment, 4 Bedrooms, Non Smoking | Private kitchen

Reviews

8.0 out of 10

Very good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
72 Calle Placid Court, San Juan, PR, 00907
  • Museo de Arte de Puerto Rico
    6 min walk
  • DoubleTree by Hilton San Juan
    3 min walk
  • Hato Rey Station
    8 min drive
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Futon

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

1 Bedroom Apartment, 1st fl., rear

  • Sleeps 2
  • 1 Queen Bed

Apartment, 4 Bedrooms, Non Smoking

  • Sleeps 8
  • 4 Queen Beds

City Apartment

  • City view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

Superior Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Placid Suites

Guesthouse with a rooftop terrace, near Condado Beach
A rooftop terrace, concierge services, and free WiFi in public areas are available at this smoke-free guesthouse. Limited housekeeping is available.
Placid Suites offers 11 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate dining areas. 32-inch LED televisions come with digital channels and Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Our customers tell us they can't get enough of the helpful staff at Placid Suites. During your stay, you're just a quick walk from Calle Loiza. You'll find features like free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi
  • Services include a concierge
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from Pan American Pier and a few minutes from Casino del Mar at La Concha Resort
Placid Suites offers its guests a rooftop terrace and concierge services. WiFi is free in public spaces.

This 3-star San Juan guesthouse is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking includes off-street options
  • Free off-site parking
  • Street parking available

Family friendly

  • Separate dining area

Guest services

  • Concierge services
  • Housekeeping (weekdays only)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Dining room

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in fee: USD 25 for check-in between 10:00 PM and 12:30 AM
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 21 days prior to check-in

Access methods

Lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: USD 25 for check-in between 10:00 PM and 12:30 AM
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.
Property Registration Number 969292

Property is also known as

HM Suites Apartment San Juan
HM Suites San Juan
HM Suites
Placid Suites San Juan
Placid Suites Guesthouse
HM Suites In San Juan (Condado)
Placid Suites Guesthouse San Juan

Placid Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 421 out of 870 reviews" "
Rating 8 - Good. 213 out of 870 reviews" "
Rating 6 - Okay. 103 out of 870 reviews" "
Rating 4 - Poor. 56 out of 870 reviews" "
Rating 2 - Terrible. 77 out of 870 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Hector

Liked: Property conditions & facilities
Ok but small
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

jc

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was awsome
Stayed 3 nights in Sep 2024

10/10 Excellent

Sai seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 1 night in Sep 2024

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would recommend is to please please have comforters/sheets and towels that aren’t stained. That’s not attractive. Also to change the shower curtain to water resistant and that it’s not stained. Other then this comment the place is excellent!
Stayed 1 night in Sep 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O recommend it. Just need to know nearby pkg is not guaranteed.
Stayed 1 night in Sep 2024

10/10 Excellent

Fontoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy clean. Convenient
Stayed 4 nights in Jul 2024

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful place
This place even though is in the city is so quiet and calm. I had the experience to meet a family coming in just looking around trying to get information of the property and asking me if its a nice place to stay. I told them absolutly and spoke to them about ny experience. This is like a retreat.
Stayed 1 night in Sep 2024

10/10 Excellent

LUZ ADRIANA ALVARADO, Woodside

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 3 nights in Aug 2024

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Must try out for one or two nights.
Great location WiFi not so good but everything else was fine.
Stayed 1 night in Aug 2024

2/10 Terrible

Willie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would strongly NOT RECOMMEND booking this place for anyone. Please pay the extra cost for better quality service. First I would like to say you get what you pay for, but still you’re in the customer service Industry & customers are what brings in your revenue. To start the bed sheets where stained we asked for new sheets the same day but did not receive them until the next day. Second night in rained but cracks on the ceiling seems like has been there for a while had water coming thru all night long.I ask for another room and when I entered that room it was worst than the first room and was filled with mosquitoes. Third night I was trying to make the best of the situation until I saw a roach crawling on the wall, very annoying but again you get what you pay for I’m assuming.. I would’ve asked for a full refund but I’ll take the loss and hopefully Management will see this review and make the necessary changes for future customers!! But I would strongly recommend not booking this place for anyone. Please pay the extra cost for better quality service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet, super market crossed the street, la placita was only 8 min walk.
Stayed 3 nights in Aug 2024

2/10 Terrible

Ginette

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like. This place needs to be shut down. Words cannot describe the condition of this place. NOTED: No front desk. Only a phone # to call.
Stayed 4 nights in Aug 2024

2/10 Terrible

Lyndell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE PLACE!!! It’s not a hotel!!! No staff no receptionist. Someone I called from the number online picked up driving in traffic. Didn’t stay not one night impossible to get a refund. BIG SCAM STAY AWAY!!!
Stayed 2 nights in Aug 2024

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a supermarket maybe 2 mins walk, nightlife is close by, Uber worked well in and around the area. Employees helpful
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Needs touch up. Add iron and hair blower could be a good plus..
Stayed 1 night in Aug 2024

2/10 Terrible

Víctor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty and need a lot a repair and paint
Stayed 3 nights in Aug 2024

8/10 Good

Jessica

Stayed 5 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
My visit was very short as I came for work and only stayed one night. The communication was easy and the room was clean and easy to get to me
Stayed 1 night in Aug 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, host was very responsive and very helpful. The Rooftop needs a lot of work. It was full of pigeons and in unusable shape. It needs a little bit of love and minor maintenance details but overall it was good. Would stay again if they fixed the rooftop
Stayed 1 night in Aug 2024

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Thank you!
Stayed 3 nights in Aug 2024

10/10 Excellent

rey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Aug 2024

4/10 Poor

Nancy

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Extremely noisy, not enough pillows
Stayed 1 night in Aug 2024