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Palacio Provincial San Juan, Curio Collection by Hilton

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palacio Provincial San Juan, Curio Collection by Hilton

Terrace/patio
Outdoor pool
Courtyard
In-room safe, desk, laptop workspace, iron/ironing board
Rooftop bar, ocean views, open selected days

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
103 Calle San Francisco, Old San Juan, San Juan, 00901
  • Plaza de Armas
    1 min walk
  • Catedral Basilica Menor de San Juan Bautista
    2 min walk
  • Calle Fortaleza
    2 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    19 min drive

Room options

Room, 1 Queen Bed (Envoy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Envoy)

Bathroom shower

Room, 1 Queen Bed (Envoy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Emissary)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Bedroom (Emissary)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Infanta)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 1 King Bed (Infanta)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Veranda)

Suite, 1 King Bed (Veranda) | Bathroom shower

Suite, 1 King Bed (Veranda)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Chancelor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Chancelor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Emissary)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 2 Queen Beds (Emissary)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds (Deputy)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Deputy)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hotel Rumbao, a Tribute Portfolio Hotel
Pool
Hot tub
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (506)
The price is €303
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Rumbao, a Tribute Portfolio Hotel

About this property

Palacio Provincial San Juan, Curio Collection by Hilton

Adults-only San Juan hotel in Old San Juan with a fitness center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and a business center. Change of towels is available on request.
Palacio Provincial San Juan, Curio Collection by Hilton offers 43 air-conditioned accommodations with safes and complimentary bottled water. 43-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Our customers tell us they can't get enough of the pool at Palacio Provincial San Juan, Curio Collection by Hilton. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Palacio Provincial San Juan, Curio Collection by Hilton offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Palacio Provincial San Juan, Curio Collection by Hilton.

This 3.5-star San Juan hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Consular - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Atelier Rooftop Terrace - This poolside rooftop bar serves light fare only. Open select days.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Consular
  • Atelier Rooftop Terrace

Things to do

  • Fitness centre
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch smart TV
  • TV channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 59.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property beach club access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 20 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan

Palacio Provincial San Juan, Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 501 out of 683 reviews" "
Rating 8 - Good. 102 out of 683 reviews" "
Rating 6 - Okay. 39 out of 683 reviews" "
Rating 4 - Poor. 20 out of 683 reviews" "
Rating 2 - Terrible. 21 out of 683 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Evette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! The staff were so friendly and always available. The location is excellent for shopping and restaurants. Everything is walkable because of where the hotel is located. Just a wonderful experience!
Stayed 5 nights in Aug 2024

8/10 Good

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 241 and 242 are right beneath the A/C and generator. It was loud and could be heard throughout the night. This is something that should be disclosed. I suffer from insomnia and the noise was terrible.
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Antonius

Stayed 7 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding luxury property in the heart of old San Juan. Loved everything about it.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Travelled with partner
This hotel is beautiful, my room was super clean the bed was comfortable. The staff was very helpful. The roof top at top of the hotel is a nice spot to releas in the afternoon. Excellent location. I loved everything about it.
Stayed 1 night in Jul 2024

10/10 Excellent

Heidi Coleen

Stayed 6 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved the location
Stayed 3 nights in Jul 2024

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Freddie

Stayed 3 nights in Jul 2024

2/10 Terrible

Adela

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I recently stayed at the Palacio and had a mixed experience. The property itself is beautiful and well-maintained, but the staff's approach to security was quite off-putting. My 19-year-old daughter, a student in San Juan with her own apartment, joined us because we chose to stay in Viejo San Juan to enjoy each other's company. However, the staff insisted on seeing her ID. Despite explaining that only my husband and I were staying, they continued to question everyone in our party. This level of scrutiny made me feel like a liar and was both excessive and intrusive. Additionally, this property does not have parking, which was inconvenient. While I understand the need for security, the way it was handled and the lack of parking left a lot to be desired.
Stayed 1 night in Jul 2024

2/10 Terrible

Genesis

BE CAREFULL when visiting this hotel they have hidden fees dant doesnt show eve in expedia after my check out i realize about a charge of 55 extra dollars when i call the hotel they told me that this is a hilton fee that never appear and even in my check in agent told me that everything was paid only need a deposit of 59 for incidentals this is a fraud think twice before go to this hotel
Stayed 1 night in Jul 2024

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelllent
Stayed 2 nights in Jul 2024

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff, and hotel amenities. The rooftop pool was really nice as well as the gym and restaurant. Only thing we didn’t love was that the rooms were VERY dark even with all the lights on. Not sure if this is because we stayed on the first floor and the windows were blocked because of the street. Overall would recommend and enjoyed our stay.
Stayed 4 nights in Jul 2024

6/10 Okay

Nancy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and rooftop atmosphere is fantastic!
Stayed 3 nights in Jul 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 3 nights in Jul 2024

10/10 Excellent

yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Hotel and staff were amazing. We did not get to utilize the hot tub or pool as we didn't have time but it was beautiful. Loading / unloading is a pain... You have to move some cones and if police are there you have to tell them why you're doing it as the street is closed to vehicles. Valet Parking lot is one block away and self parking is about five blocks. You will not want to carry your stuff through the streets. Other than the load and unload, the hotel and staff were perfect and I would stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Aubrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, friendly staff, and convenient to walk the stores and restaurants nearby.
Stayed 3 nights in Jul 2024

10/10 Excellent

Fabiola

Stayed 5 nights in Jul 2024

8/10 Good

Johannes

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Jul 2024

10/10 Excellent

Ngoc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024