2/10 Terrible
Maurice F., Northbrook, IL
28 Jan 2025
Disliked: Cleanliness
Review for “Luxury” House in Carolina San Juan
I recently stayed at a house in Carolina, San Juan, that was advertised as a luxury rental, but it was far from it. Here’s a detailed account of my disappointing experience:1.Kitchen Issues: The kitchen was in bad shape. A lot of the appliances were either broken or barely functional, making meal prep a hassle. On top of that, there was a noticeable lack of good cookware, and the limited dishes and glasses provided were insufficient and mismatched. We did get a new coffee maker several days into the stay. 2.Pest Problem: The house was overrun with flies and mosquitos, making it extremely uncomfortable. The doors were not properly sealed, allowing bugs to come and go freely. It was frustrating to deal with this issue in a place labeled as “luxury.”3.Cleanliness Concerns: The house had clearly not been cleaned well. There was dust and dirt in corners, and the cleaning products left behind smelled toxic and unpleasant—not the natural, fresh products you’d expect in a high-end rental.4.Backyard Misrepresentation: The backyard was the biggest letdown. It looked nothing like the pictures. The stones were dirty, there was no grass, and the trees were untrimmed, creating an overgrown, neglected atmosphere. The bug problem was even worse outside, making the space completely unusable.Overall, this rental was a massive disappointment and did not live up to its “luxury” label. I would not recommend it to anyone looking for a comfortable and clean vacation stay.
Maurice F.
Stayed 7 nights in Jan 2025