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Hotel Alkazar

3.5 star property

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Photo gallery for Hotel Alkazar

Front of property – evening/night
Lobby
Suite
Front of property
Front of property – evening/night

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
  • Breakfast included
  • Housekeeping

Explore the area

Map
Laprida 82-este, San Juan, San Juan, J5402DIB
  • Convento de Santo Domingo
    ‪3 min walk‬
  • San Juan Cathedral
    ‪3 min walk‬
  • Plaza 25 de Mayo
    ‪3 min walk‬
  • San Juan (UAQ-Domingo Faustino Sarmiento)
    ‪15 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, blackout curtains

Single Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Minibar, in-room safe, desk, blackout curtains

Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

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About this property

Hotel Alkazar

Hotel in San Juan with free breakfast and a fitness center
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hotel Alkazar offers 94 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
During your stay at Hotel Alkazar, you're just a quick walk from Convento de Santo Domingo. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Steps from Plaza 25 de Mayo and San Juan Cathedral
Hotel Alkazar offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Alkazar. Parking is available for a fee.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.
El Portal - This restaurant serves breakfast and dinner.
Room service is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 8 per day)

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • El Portal

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alkazar Hotel
Alkazar Hotel San Juan, Argentina
Alkazar San Juan, Argentina
Hotel Alkazar
Hotel Alkazar San Juan
Alkazar San Juan
Hotel Alkazar Hotel
Hotel Alkazar San Juan
Hotel Alkazar Hotel San Juan

Hotel Alkazar Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 97 reviews
Rating 8 - Good. 40 out of 97 reviews
Rating 6 - Okay. 21 out of 97 reviews
Rating 4 - Poor. 6 out of 97 reviews
Rating 2 - Terrible. 5 out of 97 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anibal

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, I will book this hotel again next year
Stayed 8 nights in Jan 2021

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
They need a better restaurant. No me dejaron comer en las sillas a la orilla de la calle y que tenía que pedirle permiso al gerente para comer ahí. Las reglas del hotel no dejan esa parte de manera explícita
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

2/10 Terrible

Rolando, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
Found cockroaches in both our rooms, my daughter got a tic. Bed blankets were dirty. Carpets are dirty and worn down. Pictures of the hotel are not a true depiction of the place as it stands.
Stayed 3 nights in Aug 2018

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Hotel was very comfortable.
Stayed 1 night in May 2018

2/10 Terrible

michael, vancouver

Disliked: Staff & service, property conditions & facilities
Long past it’s prime
Check in took 1/2hr and only after I started getting upset at the waste of time.
Stayed 1 night in Mar 2018

6/10 Okay

Robert, Buenis Aires

Disliked: Property conditions & facilities
Location is the major benefit of thus property
Facilities are basic if not a little dated. Continental breakfast included and I would rate the quality and selection as fair. Location in centre of San Juan is the major positive feature of the Alkazar Hotel. Despite the tepid review I would probably stay at this hotel again.
Stayed 3 nights in Feb 2018

10/10 Excellent

Durcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent and the staff very helpful, though they had no record of our reservation on arrival, they looked after us very well, and where able to sort the problem out! So was this the fault of hotels.com?

6/10 Okay

Mario, Toronto, Canada

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Perfect location, needs improvement
We stayed at Alkazar for three nights. The hotel is in a great location, one block from Plaza 25 de Mayo and the pedestrian streets of downtown San Juan. Lots of shops and restaurants in the area. The building, in general, is very nice. The lobby is spacious and clean. Check-in and out was a breeze. Breakfast (included in the rate) was good, with croissants, toasts, ham and cheese, fruits, cereal, coffee, tea and juices. We saw scrambled eggs only one day. The rest of the hotel is dated and needs updating. Carpets are old and musty. Elevators (two) are old and slow and some buttons seem to be inoperative. The third floor has a large conference room which seemed to closed. So was the restaurant in the third floor. In summary, it is a clean 3 star hotel, in a great location and in line with the rate. With some investment, it could be 5 star. Parking is not included (we paid 150 pesos per night, about 8 dollars) and is in the basement. There is no ramp to drive down so cars are lowered and lifted in an elevator by hotel staff, equivalent to valet parking).
Stayed 3 nights in Jan 2018

2/10 Terrible

linda, hong kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated, dirty, non existent customer service
Old, dirty, outdated, they should close this place and remodel or demolish
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness

10/10 Excellent

Luis

Stayed 1 night in Dec 2022

8/10 Good

andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo correcto
Stayed 2 nights in Nov 2022

4/10 Poor

Carlos

Liked: Cleanliness, room comfort
Disliked: Staff & service
NO VUELVO MÁS A HOTEL ALKAZAR
Problemas con el ESTACIONAMIENTO. Es PAGO además en una oportunidad anterior "disminuyó el combustible del auto". En esta oportunidad recibí mal trato de una persona que estaba en recepción y tuve que estacional el auto fuera del Hotel para evitar sorpresivos daños al auto o falta de combustible
Stayed 1 night in Nov 2022

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En familia
Muy bueno, el personal es maravilloso y muy amable
Stayed 1 night in Nov 2022

4/10 Poor

Silvia

Stayed 1 night in Nov 2022

8/10 Good

Ricardo

Stayed 1 night in Oct 2022

10/10 Excellent

odone

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Buena en general
En general ,cómodo ,muy buena la atención de su personal ,mala su calefacción ,pasamos frío ,y para ser una suite faltaría al menos elementos como para hacer un café ,calentar agua etc
Stayed 2 nights in May 2021

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

4/10 Poor

TOMAS

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

María Guadalupe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

mariela F

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
el hotel esta en el centro y esta bien.Solo me gustaria que esten mas actualizados en el turismo.
Stayed 2 nights in Mar 2021