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DoubleTree by Hilton San Juan

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers
Café
Outdoor pool, pool umbrellas, pool loungers
Deluxe 1 King Garden View

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
105 Avenida de Diego, San Juan, 00914
  • Calle Loiza
    1 min walk
  • Museo de Arte de Puerto Rico
    5 min walk
  • Plaza del Mercado
    10 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    7 min drive

Room options

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Tower

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout curtains, soundproofing

Room 1 King Bed, Corner

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 Queen Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe 1 King Garden View

Deluxe 1 King Garden View

Deluxe 1 King Garden View

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard 1 Queen Bed

  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed Accessible

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Hilton Garden Inn San Juan Condado

Pool
Hot tub
Spa
Free WiFi
4.4 out of 5, Excellent, (480)
The price is €315
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hilton Garden Inn San Juan Condado

About this property

DoubleTree by Hilton San Juan

Art Deco hotel connected to a shopping center in Santurce with 3 restaurants
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and 2 coffee shops/cafes.
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include showers, bathrobes, and complimentary toiletries.

This San Juan hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A 24-hour health club and complimentary bicycles are featured at the hotel. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton San Juan. During your stay, you'll be connected to a shopping center, and just a quick walk from Calle Loiza. You'll find features like free WiFi in public areas and a free beach shuttle, plus 3 restaurants.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy international cuisine with garden views at Cafe Pierre, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to body treatments, mud baths, or body wraps at the spa
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a sauna, and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Condado Beach and a few minutes from Pan American Pier
  • Free beach shuttle service
DoubleTree by Hilton San Juan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 7000 square feet (650 square meters) and includes a conference center. A children's pool, a spa tub, and a sauna are also featured at the family-friendly DoubleTree by Hilton San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco San Juan hotel.

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.
Cafe Pierre - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Starbucks Coffee - Overlooking the garden, this coffee shop specializes in pizza and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Silk - Overlooking the garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available
  • Free beach shuttle

Food and drink

  • Full breakfast available for a fee daily 6 AM–11 AM: USD 3.00-22.00 per person
  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Manager's reception (select days)
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Cafe Pierre
  • Starbucks Coffee
  • Silk

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer shops
  • Ecotours
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Sauna
  • A hot tub
  • Table tennis

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7000 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Microwave
  • Fridge

More

  • Free local calls
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Hotel
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Hotel San Juan

DoubleTree by Hilton San Juan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1005 reviews" "
Rating 8 - Good. 229 out of 1005 reviews" "
Rating 6 - Okay. 77 out of 1005 reviews" "
Rating 4 - Poor. 34 out of 1005 reviews" "
Rating 2 - Terrible. 43 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Unique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. I am thinking of going back to PR and it will be at this hotel . I was there for 3 days . It wonderful!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for business and Romantic 💘 Hotel Locat
Stayed 2 nights in Aug 2024

10/10 Excellent

Danylo, boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first trip to PR was amazing, great place to stay and nice staff
Stayed 4 nights in Aug 2024

10/10 Excellent

hulya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christina Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looked great, very modern. Loved that I could walk over to the adjoining dining options. Had no issues with the room itself. Having a room next to an ice maker was a lot less peaceful than other areas of the hotel. If you’re on the ground floor the activity by the pool can be loud as well. Great for a short or longer stay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Juliana

Liked: Cleanliness, property conditions & facilities, room comfort
Worst staff I have ever met
Stayed 1 night in Aug 2024

8/10 Good

Kenneth C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Only two problems: There was a mix up that a worker gave away our room to someone else after we told them we would be landing at 0200 in the morning. They put us in a downgraded room until the morning. Then when we tried to get our proper room, a clerk that acted like he was a manager didn't want us to get our room and tried to block it. His coworkers worked something out anyway (I don't think they liked him too much...) Wasn't the room we ordered (King bed /Balcony, but it was nice. rest of the staff, especially the night guys, were awesome. If it wasn't for the one jack@ss, they would've gotten 5 stars. Would've liked to have gotten our room though. We were thinking about returning for a birthday soon, but....
Stayed 4 nights in Aug 2024

2/10 Terrible

Kenneth

Disliked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

Regine, Cambridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from the beach. Food area is closr by anda Super matket. Very beautiful hotel
Stayed 4 nights in Aug 2024

6/10 Okay

Brian, middle island

n/a
Stayed 4 nights in Aug 2024

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

STACEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place was amazing. quiet and they serve cookies to welcome you what a great plus!!. me and my girls loved our stay. the front desk person outside william was the best there can be he was amazing with helping us around.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nurlan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, near to the Bach and old San Juan. Good breakfast and friendly personnel
Stayed 3 nights in Aug 2024

8/10 Good

Sandra Gabriela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 8 nights in Aug 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very nice and professional
Stayed 4 nights in Aug 2024

10/10 Excellent

AITZA, long beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect ❤️
Stayed 5 nights in Jul 2024

8/10 Good

Victoria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always like staying here. Check in and out is always quick and easy. If there’s a problem, the staff is quick to fix it! Walking distance to “the strip” lots of things to see and eat right around the corner. They will drive you to the beach where you get chairs and towels. 24 hour supermarket across the street!
Stayed 1 night in Aug 2024

6/10 Okay

LaVan

Liked: Staff & service
Pool area had a continuous fowl odor of mildew and needs more attention/monitored by hotel staff. Also, I suffer with allergies and smelled heavy mildew/damp orders in the carpet areas of the hotel, such as the hallways which is attributed to wet persons coming from the pool or beach. Because of allergies, I would not select this hotel again. However, Hotel staff was friendly and helpful.
Stayed 5 nights in Jul 2024

10/10 Excellent

Chidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Carla-Johanna

Travelled with group
good area
Loved the Pool/Game area (Open 24 Hours); but hated the bathroom doors (See-through).
Stayed 4 nights in Jul 2024