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Abitta Boutique Hotel, Ascend Hotel Collection

3.0 star property

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Photo gallery for Abitta Boutique Hotel, Ascend Hotel Collection

Suite, Multiple Beds, Non Smoking, Balcony (King)
Outdoor pool, open 8:00 AM to 11:00 PM, pool loungers
Suite, Multiple Beds, Non Smoking, Balcony (King)
Daily cooked-to-order breakfast for a fee
Beach nearby, sun-loungers, beach umbrellas, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Calle Clemenceau 6, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪6 min walk‬
  • Condado Beach
    ‪11 min walk‬
  • Plaza del Mercado
    ‪14 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪14 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (King)

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Balcony (King)

  • 25 sq m
  • Lagoon view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Abitta Boutique Hotel, Ascend Hotel Collection

Hotel with a 24-hour fitness center, a quick walk to Casino del Mar at La Concha Resort
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite.
Abitta Boutique Hotel, Ascend Hotel Collection offers 55 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Abitta Boutique Hotel, Ascend Hotel Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include convenience store, a computer, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Within a 15-minute walk of Casino del Mar at La Concha Resort and Condado Beach
Abitta Boutique Hotel, Ascend Hotel Collection offers its guests a children's pool, an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

The business-friendly Abitta Boutique Hotel, Ascend Hotel Collection also features tour/ticket assistance, a convenience store, and express check-out. Parking is available for a fee. A complete renovation of Abitta Boutique Hotel, Ascend Hotel Collection was completed in October 2020.

This 3-star San Juan hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
El Condado Gastrobar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 25 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15-25 for adults and USD 10-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • El Condado Gastrobar

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station
  • Coworking spaces

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 126
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 92
  • Hardwood flooring in room
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • Renovated entire property – October 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • TV channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay
  • Service fee: USD 43.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 10 to 25 for children
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel San Juan
Comfort Inn San Juan
San Juan Comfort Inn
Comfort Hotel San Juan
Comfort Inn Toa Baja
Toa Baja Comfort Inn
Comfort Inn San Juan Hotel

Abitta Boutique Hotel, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 251 out of 485 reviews
Rating 8 - Good. 118 out of 485 reviews
Rating 6 - Okay. 64 out of 485 reviews
Rating 4 - Poor. 26 out of 485 reviews
Rating 2 - Terrible. 26 out of 485 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. I will definitely stay again!
Stayed 3 nights in Oct 2024

8/10 Good

Jatinder

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Iyonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Cayana

Stayed 2 nights in Nov 2024

10/10 Excellent

Khimea Nichole

Liked: Property conditions & facilities
A very nice hotel. The staff is absolutely AMAZING! Very accommodating and friendly. They definitely went above and beyond to ensure our stay was perfect. The restaurant in the hotel was great, a little pricey, but definitely worth the cost. The staff in there was absolutely amazing as well. We only stayed 1 night since we were sailing out for our cruise the next day, but I hands down would stay here again. It's about a 5 minute walk to the beach and there is a ton of restaurants and shops around that you can walk to easily.
Stayed 1 night in Nov 2024

6/10 Okay

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The food at the restaurant was soooo good! Great menu options. Only complaints would be that the entire hotel was freezing cold, especially the room. There’s some visible water damage and entire hotel could use a renovation to make it a 5 star hotel. Other than that, everything was great! Staff was very friendly :) Would stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adetokunbo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in close proximity to almost everywhere we wanted to go. The price I paid at the time was reasonable so we were satisfied. The only thing that my room did not have was a phone to call reception which would have been inconvenient for me to be going up and down just to ask questions. Luckily my cell phone was working for calls to call them.
Stayed 3 nights in Oct 2024

6/10 Okay

Laurie

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Sashani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and location close to everything in condado
Stayed 4 nights in Oct 2024

10/10 Excellent

Donovan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, had a hiccup during check in but staff was helpful and resolved the issue. Everything else was great, hotel was clean. Smaller hotel that had a welcoming environment Definitely recommend the lobby restaurant for breakfast, lunch and dinner food was delicious. Alot was within walking distance great location. Definitely recommend A
Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 3 nights in Oct 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Nice property
Great staff. Nice property. Valet parking was $25 a night, but they were quick to retrieve the car. Breakfast was good but a bit slow. Overall it was a good choice when going to the Convention Center
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandro

Business traveller
Liked: Property conditions & facilities
Nice and clean
Nice little hotel by the beach. Parking was a little tough but they do offer valet. Everyone was very friendly and accommodating
Stayed 5 nights in Oct 2024

10/10 Excellent

Dayana

Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas G

Very much enjoyed a great restaurant and very accommodating
Stayed 2 nights in Oct 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kassandra Reyes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

anais

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Water outside couldn’t go in out of hotel with out puddles . They didn’t Clean my Room
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Oct 2024

6/10 Okay

Alexis

Travelled with partner
Liked: Staff & service
overall an okay property. the property is much older and run down from when the display photos were taken, which would’ve been nice to know. Looks like when they initially did the renovation, it was very nice, but now there’s holes in the walls, stains on the counters, and chips in the floors and counters that haven’t been addressed. Overall not very clean- there was sand in our bathroom sink upon arrival, hair on the floors and shower and stains on the counters. Front desk staff wasn’t transparent with charges as their system wasn’t working, so was charged twice (via international charges with my cc company), once for a random, unknown charge and what i assume to be a security deposit that i wasn’t told about but was charged 2 hours after checkin. Upon getting to our room, we wished we had booked elsewhere. the pool is nice , but much smaller than photos. Local beach is great, but can’t swim due to normal rip currents due to the bay close by, but wonderful restaurant and bar options in the area. The hotel gastro pub is very nice with great food and drinks and nice staff.
Stayed 1 night in Oct 2024

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. We enjoyed the pool and the restaurant in the lobby!
Stayed 4 nights in Oct 2024

6/10 Okay

Jesennia

Travelled with group
Liked: Staff & service
Hotel under construction but staff are very kind.
Stayed 1 night in Oct 2024

10/10 Excellent

Evelyn

I liked how this hotel was near everything, the staff was so nice and welcoming! Definitely recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Staff was very welcoming and nice. Area where hotel is located was walkable and had many food options. Overall it was a great experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Carrie

Stayed 4 nights in Sep 2024