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CasaBlanca Hotel

3.5 star property

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Photo gallery for CasaBlanca Hotel

Rooftop terrace
Bar (on property)
Double Room, 2 Queen Beds
View from property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
316 Calle Fortaleza, San Juan, 00901
  • Calle Fortaleza
    ‪1 min walk‬
  • Pier 1
    ‪4 min walk‬
  • Port of San Juan
    ‪6 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪7 min drive‬

Room options

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

La Terraza de San Juan

  • Pool
  • Free WiFi
  • Breakfast available
  • Bar
4.1 out of 5, Very good, (1001)
The price is €399
for 1 room
includes taxes & fees
8 Mar - 9 Mar
La Terraza de San Juan

About this property

CasaBlanca Hotel

Mediterranean San Juan hotel in Old San Juan with a rooftop terrace
This hotel features a rooftop terrace, a microwave in a common area, and a refrigerator in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
CasaBlanca Hotel offers 32 accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature pillowtop mattresses. 36-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at CasaBlanca Hotel. During your stay, you're just a quick walk from Port of San Juan. You'll find features like free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi
  • Services include a concierge, a porter, and luggage storage
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • 6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
As a guest of CasaBlanca Hotel, you'll find a rooftop terrace, a vending machine, and multilingual staff. WiFi is free in public spaces. CasaBlanca Hotel also features concierge services, express check-out, and a front-desk safe.

Smoking is allowed in designated areas at this Mediterranean San Juan hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Designated smoking areas
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 36-inch flat-screen TV
  • Satellite channels

More

  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Local maps
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

CasaBlanca Hotel San Juan
CasaBlanca San Juan
CasaBlanca Hotel Hotel
CasaBlanca Hotel San Juan
CasaBlanca Hotel Hotel San Juan

CasaBlanca Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 834 out of 1341 reviews
Rating 8 - Good. 270 out of 1341 reviews
Rating 6 - Okay. 124 out of 1341 reviews
Rating 4 - Poor. 68 out of 1341 reviews
Rating 2 - Terrible. 45 out of 1341 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and stunningly beautiful
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience.
Stayed 4 nights in Nov 2024

8/10 Good

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eclectic hotel in Old San Juan
Loved the roof top spaces and the Playroom bar. Staff very friendly and helpful. Stayed for 4 nights. Great location in Old San Juan.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nikoletta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, close to port.
Stayed 1 night in Nov 2024

8/10 Good

Maritza

Travelled with family
It’s a beautiful hotel and the Casablanca movie theme goes perfectly with the place and the ambiance. I will definitely return.
Stayed 1 night in Nov 2024

10/10 Excellent

Ivette

Stayed 1 night in Oct 2024

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in great location. Great customer service!
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hemingway or Bogart would be at home…very cool sty
Eclectic, retro, very cool interior design. Numerous great restaurants within 400 yards. Definitely will stay here again. Recommend getting a room with a balcony over the street.
Stayed 1 night in Nov 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
It is such a unique hotel - love the history and the atmosphere. Being in Old San Juan is so much fun! The staff was very helpful and pleasant during check in! Highly recommended this hotel!
Stayed 1 night in Nov 2024

8/10 Good

William

Stayed 1 night in Oct 2024

6/10 Okay

Bradley

Stayed 1 night in Oct 2024

10/10 Excellent

Octavio

Travelled with partner
Liked: Amenities
Hotel is great! Looks amazing, clean and it has a European feel and atmosphere; staff is very courdious. Recommended!
Stayed 1 night in Nov 2024

10/10 Excellent

Chaz A., Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the access to everything in Old San Jaun. The hotel was very rustic and definitely had a vibe to it. I would stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to walk around Old San Juan. All of the staff was very friendly and helpful, especially John, with sightseeing and travel tips. Hotel decor is amazing. Only downsides for us were the placement of the TV toward the bed instead of the sofa and not having a window. We would definitely stay there again but look for a room plan that provides those since both are important to us.
Stayed 4 nights in Nov 2024

10/10 Excellent

Javier

Liked: Amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible customer service!
When we arrived, the check in process was very slow. There was only one person in front of me, and I waited over 20 minutes. I would have not minded the wait if the check in clerk would have acknowledged me and informed me that the system was a little slow and that she would be with me as soon as she was done with her current customer. Also, her appearance was "unkept" and her clothes were unprofessional. During the check in process, the front desk clerk informed us that the rooms did not have blow dryers however, they were available upon request. I requested one, however we never received it, so I ended up going out with my hair wet. On the way out, I asked the same front desk clerk why I never received it, and she stated they were too busy. She offered to find one for me, but by then too much time had gone by and my husband was already frustrated because when we checked into our room there was a large puddle of water around the refrigerator approaching the bed. We informed the front desk and someone did come to mop it up. However, when I awoke in the morning my feel landed on a puddle of water. :-( . Lastly, the pillows were very flat. I awoke with a stiff neck. I mentioned all of the above to the front desk clerk and she mentioned she would let management know. She had absolutely no customer service skills and did not even apologize for all the inconveniences during my stay. By the way, it was the same front desk clerk that I spoke to during my stay. :-(
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Staff & service
Need additional m/w rest rooms on lobby level.
Stayed 1 night in Nov 2024

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but very nice
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants and shops, close to the passenger terminals
Stayed 1 night in Nov 2024

10/10 Excellent

Carol S

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024