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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun-loungers, beach umbrellas
Breakfast, lunch, dinner served; Cuban cuisine
Point of interest
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym

Explore the area

Map
55 Condado Avenue, San Juan, 00908
  • Casino del Mar at La Concha Resort
    ‪4 min walk‬
  • Parque La Ventana al Mar
    ‪5 min walk‬
  • Plaza del Mercado
    ‪11 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

Similar properties

Property grounds

Hilton Garden Inn San Juan Condado

Pool
Hot tub
Spa
Free WiFi
4.4 out of 5, Excellent, (580)
The price is €331
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Hilton Garden Inn San Juan Condado

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel with a 24-hour fitness center, a quick walk to Parque La Ventana al Mar
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Condado Palm Inn San Juan, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Cuban cuisine while dining at Ropa Vieja
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the value of their stay and the helpful staff
  • Within a 15-minute walk of Parque La Ventana al Mar and Plaza del Mercado
As a guest of Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll find an outdoor pool, a spa tub, a 24-hour fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 388 square feet (36 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Condado Palm Inn San Juan, Tapestry Collection by Hilton. For a fee, parking is available.

This San Juan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Ropa Vieja - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes - This coffee shop serves breakfast, brunch, and lunch. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 22.42 for adults and USD 10.47 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Ropa Vieja
  • Chocobar Cortes

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • Free bike hire
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (388 square feet)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sunloungers

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.42 for adults and USD 10.47 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access is available 24-hours a day.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 151 out of 277 reviews" "
Rating 8 - Good. 62 out of 277 reviews" "
Rating 6 - Okay. 35 out of 277 reviews" "
Rating 4 - Poor. 18 out of 277 reviews" "
Rating 2 - Terrible. 11 out of 277 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it there.
Stayed 4 nights in Aug 2024

6/10 Okay

Belsie

Travelled with partner
The hotel was conveniently located by a lot of great attractions beach, casinos, and restaurants. The only thing I didn’t like was the pool was very dirty, and a lot of the wall plugs didn’t work
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 3 nights in Oct 2024

10/10 Excellent

Clayton

Liked: Cleanliness, property conditions & facilities
The beach was amazing!!!
Stayed 3 nights in Oct 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place is good. I paid for resort fees through my booking but was asked to pay them again when I checked in, even after telling them I had already paid. Room was good but had very noisy neighbors who liked to scream at their children. I would not recommend this hotel and will not stay there again. For the amount of money they charged, I expected significantly higher level of service.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place to stay on business
Stayed 5 nights in Oct 2024

10/10 Excellent

Carolyn, St Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and super chill
Stayed 5 nights in Jul 2024

6/10 Okay

shenika

Travelled with partner
Liked: Cleanliness, staff & service
Our recent stay at the Condado Palm Inn San Juan was a mix of positives and negatives. Here's a breakdown of our experience: Pros: Cleanliness: The hotel maintained a high standard of cleanliness throughout. Front Desk Service: The customer service at the front desk was great. Water Quality: Excellent water pressure and consistently hot water. Cons: Noise Levels: Unfortunately, this was the major drawback of our stay. The noise levels were extremely high, making it difficult to get a good night's sleep. We could hear everything happening both inside the building and outside. The excessive noise significantly impacted our ability to rest and relax. Overall Impression: While the Condado Palm Inn San Juan has some strong points, particularly in terms of cleanliness and basic amenities, the noise issue is a serious concern. For light sleepers or those seeking a quiet getaway, this might not be the best choice. However, if you're a heavy sleeper or don't mind ambient noise, you might find the hotel's other qualities make up for this drawback. Recommendation: Consider your priorities when booking. If a quiet environment is crucial for your stay, you might want to look elsewhere. However, if you value cleanliness and good service over quietness, this hotel could still be a decent option.
Stayed 3 nights in Oct 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Marques

Stayed 3 nights in Jul 2024

10/10 Excellent

Enrique

Stayed 4 nights in Oct 2024

6/10 Okay

Ronald

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Stayed 1 night in Sep 2024

10/10 Excellent

Edwin

Stayed 5 nights in Aug 2024

10/10 Excellent

daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay friendly staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Bridgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice
Stayed 5 nights in Sep 2024

6/10 Okay

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls and floor were damp and wet due to humidity. Not enough towels for 4 adults. Facility was in great location for easy walking to see the city. Bartender was very helpful and gave great vibes and super friendly.
Stayed 1 night in Sep 2024

8/10 Good

margarite

Business traveller
Location is great, the staff are helpful and I found managing the AC to be a challenge
Stayed 7 nights in Sep 2024

10/10 Excellent

Israel

Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Sep 2024

10/10 Excellent

Michelet

Business traveller, Travelled with group
Liked: Cleanliness
Easy and nice
Stayed 3 nights in May 2023

6/10 Okay

Damaris

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
This property had its pros and cons. It was close to the beach which was nice and had all the basic necessities which is good. Property was clean and smelled nice as soon as you entered. Staff was not as friendly, but they weren’t rude either. For the price I would stay again but definitely not the best hotel. Also it does get pretty noisy so we could hear doors slamming and even the elevator so it may it hard to sleep. Overall not bad.
Stayed 2 nights in Sep 2024

10/10 Excellent

walquis, WEST PALM BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Aug 2024

8/10 Good

Juan

Stayed 2 nights in Aug 2024