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Aloft San Juan

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft San Juan

Outdoor pool
Exterior
Lobby lounge
Down duvets, in-room safe, desk, laptop workspace
Restaurant

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool

Explore the area

Map
300 Convention Boulevard, San Juan
  • Coca-Cola Music Hall
    1 min walk
  • Puerto Rico Convention Center
    2 min walk
  • Distrito T-Mobile
    2 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    3 min drive

Room options

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Corner

City view

Room, 1 King Bed, City View, Corner

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 King Bed, Non Smoking, Bay View

aloft, Suite, 1 King Bed, Non Smoking, Bay View

aloft, Suite, 1 King Bed, Non Smoking, Bay View

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

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View from property
Hilton Garden Inn San Juan Condado
Pool
Hot tub
Spa
Free WiFi
4.4 out of 5, Excellent, (480)
The price is €224
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hilton Garden Inn San Juan Condado

About this property

Aloft San Juan

Hotel with a 24-hour fitness center, steps from Puerto Rico Convention Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Aloft San Juan offers 177 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Aloft San Juan's great location. During your stay, you're just a quick walk from Distrito T-Mobile. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, 4 meeting rooms, and a conference center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Puerto Rico Convention Center and 12 minutes by foot from Pan American Pier
  • Dogs welcome for a fee
Aloft San Juan offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. The business-friendly Aloft San Juan also features coffee/tea in a common area, dry cleaning/laundry services, and an ATM. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.
Aloft San Juan has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 18 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10.00-18.00 for adults and USD 10.00-18.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 104
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 76
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 61
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 19 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night
  • Service fee: 2 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.00 to 18.00 for adults, and USD 10.00 to 18.00 for children
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft San Juan Hotel
Aloft San Juan San Juan
Aloft San Juan Hotel San Juan
Aloft San Juan a Marriott Hotel

Aloft San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1000 reviews" "
Rating 8 - Good. 168 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, secure and super clean. Great customer service
Stayed 2 nights in Aug 2024

8/10 Good

Ernest

Liked: Cleanliness, property conditions & facilities
After I left the remainder of my meal credit as a tip, the tip amount was charged to my room and the balance of the credit forfeited. The desk clerk said I could not use the balance of the meal credit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was quiet, spacious and comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

brandyss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay for my birthday The staff was friendly and warm
Stayed 4 nights in Aug 2024

10/10 Excellent

JOSE L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A variety of dining options right next to the property. Housekeeping, however, is a different story. If I didn't let the concierge at the front desk know to have them clean the room as I was on the way out for the day they wouldn't have gone.
Stayed 7 nights in Aug 2024

4/10 Poor

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
The room had a lot of humidity. The AC was at 65F degrees and did not get cold. Could not sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 2 nights in Aug 2024

10/10 Excellent

Nelki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room view and the quick check in process
Stayed 1 night in Aug 2024

10/10 Excellent

Zoraida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

EDGAR

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Tamara

Business traveller, Travelled with partner
Liked: Amenities
Mi reciente estadía en el hotel ALOFT San Juan fue una experiencia agridulce. El hotel tiene una ubicación espectacular en el centro del Distrito T-Mobile, lo cual es muy conveniente para acceder a las atracciones y actividades cercanas. La decoración del hotel es moderna y atractiva, y la habitación que me asignaron era espaciosa, acogedora y tranquila, ideal para descansar. Sin embargo, hubo varios aspectos que empañaron mi experiencia. Desde el momento en que llegué, noté un olor a humedad en los pasillos, lo cual es un problema que debería abordarse. Al llegar al baño, descubrí que había moho en el área de la bañera, lo cual es inaceptable para un hotel de esta categoría. Además, las sábanas eran ásperas y las almohadas dejaban mucho que desear en términos de calidad. Otro aspecto que me decepcionó fue el desayuno. Parecía ser un producto precongelado, lejos de las expectativas que tenía basadas en mis experiencias previas en hoteles Marriott. Aunque me ofrecieron un voucher de $35 y dos bebidas de bienvenida como parte de mi estadía (obsequio), no pude disfrutar de las bebidas ni la comida, ya que el bar estaba lleno y no había empleados disponibles las dos veces que intenté usarlas. En resumen, aunque el hotel tiene un gran potencial y una localización privilegiada en el Distrito T-Mobile, hay detalles importantes que deben mejorar para estar a la altura de la marca y ofrecer una experiencia realmente satisfactoria.
Stayed 1 night in Aug 2024

10/10 Excellent

Yamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Apr 2024

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, property conditions & facilities
the experience was perfect, near a lot of dinner options, music every night in the T-Mobile area (steps).
Stayed 2 nights in Aug 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Había fuerte olor a humedad en la habitación.
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, close to many restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic High activity hotel and has a spectacular location where everything is near
Stayed 2 nights in Aug 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location in San Juan’s T-mobile District, which has the PR Convention Center next door and other hotels nearby, plus many restaurants, bars, a concert venue, giant video screens, a movie theater, and a zip lining venue. And the hotel is quiet even though it’s in this area, clean, comfortable, with a modern European look, and a friendly staff. Plus it offers goodies like two complimentary welcome drinks, a $35 credit at the bar, and a complimentary shuttle to Old San Juan and Escambrón beach. Overall a very nice experience.
Stayed 1 night in Aug 2024

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Gabriel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot
Stayed 1 night in Apr 2024

10/10 Excellent

Helga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ramon A.

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was in a prime area. Absolutely breathtaking.
Stayed 6 nights in Jul 2024

10/10 Excellent

Dayami

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2024