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AC Hotel by Marriott San Juan Condado

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for AC Hotel by Marriott San Juan Condado

Beach nearby
Suite, 1 Bedroom, Non Smoking, Balcony
Property amenity
Lunch and dinner served, Spanish cuisine
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
1369 Ashford Avenue, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪9 min walk‬
  • Plaza del Mercado
    ‪10 min walk‬
  • Museo de Arte de Puerto Rico
    ‪11 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Balcony

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking, Balcony

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property grounds

Hilton Garden Inn San Juan Condado

Pool
Hot tub
Spa
Free WiFi
4.4 out of 5, Excellent, (580)
The price is €302
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Hilton Garden Inn San Juan Condado

About this property

AC Hotel by Marriott San Juan Condado

Eco-certified San Juan hotel in Condado with a fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
AC Hotel by Marriott San Juan Condado offers 233 accommodations with safes and complimentary bottled water. Rooms open to balconies. Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of AC Hotel by Marriott San Juan Condado's great location. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at La Bodeguita De Manolo
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the clean accommodations
  • Just a 5-minute drive from Pan American Pier and 5 minutes from Puerto Rico Convention Center
  • Cats and dogs welcome for a fee
AC Hotel by Marriott San Juan Condado offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 3195 square feet (297 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the eco-certified AC Hotel by Marriott San Juan Condado. Parking is available for a fee.

This San Juan hotel is smoke free.

La Bodeguita De Manolo - This restaurant specializes in Spanish cuisine and serves lunch and dinner.
Sobao by Los Cidrines - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Bar.C.Lona - Onsite rooftop bar. Open daily.
AC Kitchen - This buffet restaurant serves breakfast only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (USD 25.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • La Bodeguita De Manolo
  • Sobao by Los Cidrines
  • Bar.C.Lona
  • AC Kitchen

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (3195 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 49.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 661 out of 1153 reviews" "
Rating 8 - Good. 237 out of 1153 reviews" "
Rating 6 - Okay. 135 out of 1153 reviews" "
Rating 4 - Poor. 59 out of 1153 reviews" "
Rating 2 - Terrible. 61 out of 1153 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The staff was extremely accommodating for our unique experience during our visit to San Juan.
Stayed 2 nights in Oct 2024

4/10 Poor

Luz Rijos

Travelled with partner
Disliked: Amenities, property conditions & facilities
Air conditioning didn’t work, shower didn’t work, house keeping couldn’t get straight the instructions for our room-it took meetings with managers & help from engineer and technician to finally get things right!! Parking system was highly inconvenient because of having to get card signature every time to leave parking lot. The room was pretty but no microwave in it and very little storage for clothes and luggage.
Stayed 7 nights in Oct 2024

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no jacuzzi in the pool area. Needed more sitting areas.
Stayed 4 nights in Oct 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique but it was a good stay. Front desk checked on me every morning via text. Still sorting out the resort fee vs the amenity fee charges. Short walk to the beach, restaurants nightlife and shopping. Room was clean upon arrival. Housekeeping could of done a better job though cleaning. Alot of small things they didnt do that were annoying. Hotel bartenders were nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

shakeyriah

Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Staff was great this hotel had everything you need. Food was great, pool area was amazing and it stay open late. The whole experience was wonderful for my Man’s birthday.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauryn

Stayed 1 night in Aug 2024

10/10 Excellent

Luz

Stayed 3 nights in Sep 2024

8/10 Good

Rosario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay short term
Stayed 4 nights in Oct 2024

10/10 Excellent

Lekisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very accommodating to our needs. The hotel was very clean, and the rooftop pool area was amazing.
Stayed 3 nights in Oct 2024

2/10 Terrible

Ramon

Disliked: Staff & service
A daily mandatory 45 dollars charge to use for various services but if you don't use it you will be charge regardless, a daily 25 dollar charge for parking. Not a courteous staff, 20 dollar drinks don't even have cherries for if you ask for an old-fashion Cocktail, beer was served warm, the room wasn't cleaned properly, missing towels and soap, the cable TV in the room didn't functioned. I reported all these concerns and the Hotel management was very defensive. I will NEVER stay at the AC Hotel again, nor will I recommend it for anyone. Just pay the extra money in a better hotel at the end you'll probably pay about the same with all the AC added fees. Really Terrible!! Shouldn't be part of the Marriott corporation.
Stayed 9 nights in Oct 2024

10/10 Excellent

Karla P Vides

Stayed 4 nights in Sep 2024

8/10 Good

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been a 5 star but the walk to the beach
Stayed 4 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 6 nights in Oct 2024

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean 👌
Stayed 4 nights in Oct 2024

8/10 Good

Tiffany

Stayed 2 nights in Sep 2024

10/10 Excellent

Shah

Liked: Cleanliness, staff & service, property conditions & facilities
first day house keeper Ms kelley was the best plz gave her my best regards my cell 703 2829359 like to thanks her if she can call me
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience!
Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Is very good for the price and in nice spot
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer Jones

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Excellent stay all around. Felt safe. Enjoyed the pool, restaurant & walkability.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shuneterricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niceeee
Stayed 3 nights in Sep 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, with very nice staff, only issue was the 25 dollar parking a night
Stayed 2 nights in Sep 2024

10/10 Excellent

stephanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property !!!
Stayed 4 nights in Sep 2024