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Hotel Don Saul

4.5 star property

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Photo gallery for Hotel Don Saul

Reception
Lobby sitting area
Breakfast, lunch and dinner served
Turkish bath/hammam
Premium bedding, down duvets, memory-foam beds, minibar

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Parking available
  • Pet-friendly
  • Breakfast included

Explore the area

Map
Calle 17 #23-52 Centro, San Juan de Pasto, NAR, 520003
  • Plaza del Carnaval
    ‪5 min walk‬
  • Plaza de Narino
    ‪5 min walk‬
  • Unicentro Pasto
    ‪17 min walk‬
  • Pasto (PSO-Antonio Narino)
    ‪53 min drive‬

Room options

Standard Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Hotel V1501

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (155)
The price is €58
for 1 night
for 1 night
8 Apr - 9 Apr
Hotel V1501

About this property

Hotel Don Saul

Luxury hotel with a full-service spa and free breakfast
Along with a full-service spa, this hotel has a restaurant and a fitness center. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Hotel Don Saul offers 39 accommodations with private hot tubs and minibars. These individually decorated and furnished accommodations include day beds. Memory foam beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with Turkish bath/hammam.
During your stay at Hotel Don Saul, you're just a quick walk from Iglesia La Catedral. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a sauna
  • Just a 5-minute walk from Iglesia La Catedral and 5 minutes by foot from Plaza del Carnaval
  • Airport shuttle service available for a fee
  • Pets welcome for free
Hotel Don Saul offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2691 square feet (250 square meters) and includes a conference center. Spa services, multilingual staff, and coffee/tea in a common area are also featured at the luxury Hotel Don Saul. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Guests are served free full breakfast daily from 6:30 AM to 10 AM.
Yazmin - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Yazmin

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,691 square foot of space)
  • Meeting rooms

Full-service spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 42000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Don Saul Pasto
Hotel Don Saul
Hotel Don Saul Pasto
Don Saul
Hotel Don Saul Hotel
Hotel Don Saul San Juan de Pasto
Hotel Don Saul Hotel San Juan de Pasto

Hotel Don Saul Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Teodoro, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, excellent staff and good location.
its a good hotel in el centro of Pasto. The people that attend us was excellent.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
poor condition high price
Noise pary to 11,30 pm; phone call from desk 10,30 pm twice

6/10 Okay

Verified traveller

Liked: Staff & service
Good hotel for one night, cheap and good value, don't expect too much !!

10/10 Excellent

Scott, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Friendly Staff
Hotel Don Saul is right in the center of Pasto. The location is great with the town square 1 block away and a supermarket 1 block beyond that. The photos are accurate and the undercover parking is very secure. The staff are wonderful at the hotel, they were very friendly and could not do enough for you. The room was comfortable, and very clean. I would definitely stay at Hotel Don Saul again.

2/10 Terrible

Eduardo A

Liked: Cleanliness, room comfort
Disliked: Staff & service
No respetan las tarifas acordadas en la reserva
Estuve hospedado en el Hotel Don Saul durante los carnavales de Negros y Blancos de enero del 2016. La experiencia fue buena, pero toda la buena impresión se perdio cuando al hacer el check out, observo que el cobro es mucho superior al monto de la reserva. Acepte darles una oportunidad a que entienda el error que estaba cometiendo y les pido que realicen un analisis del caso y se me realice el reembolso del cobro errado. El precio base de la reserva se realizo por Hoteles.com por 193.390 y se me cobró 202.590 pesos más 41.615 de otros impuestos y cargos. El caso y la documentación que les presente de la reserva refleja claramente el monto comprometido en la reserva. El hotel decidio obviar y cobrar lo que ellos preferian. Soy usuario recurrente en Hoteles.com y se como es el uso e interpretación de las tarifas que este portal usa. A la fecha aun no recibo una confirmación del hotel del reembolso y tampoco veo las intenciones de corregir su error. Se excusas en que Hoteles.com cometio un error y pretenden que el huesped pague por el malentendido que ellos tienen con la pagina de reservas. Para mi es inaceptable que un hotel no respete las tarifas que el huesped se compromete a pagar al momento de hacer las reserva

10/10 Excellent

Luz Dari, Candelaria, Valle de Cauca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las Vacaciones en Familia
Excelente, nos salio todo lo planeado.

10/10 Excellent

Juan Alberto, Envigado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La amabilidad hecha Hotel
La calidez humana y la atención de todos los empleados del Hotel fue inmejorable. Es quizás el hotel donde mejor me he sentido atendido. La habitación impecable, la ubicación para carnavales es excelente, cerca de todos los eventos y lejos del bullicio. Para mejorar solo los desayunos, muy ricos pero no variaron en los 5 dias que estuvimos, con la riqueza culinaria de Nariño se podrían reinventar el desayuno americano cada día, haciendo pequeños cambios que hagan sentir que es un desayuno diferente.

8/10 Good

Inmobiliaria Mosquera, Quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bueno
Bastante bien, el hotel bueno, como para ir de pasada

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia
Muy buen servicio. El bar y el restaurant deberian atender en horario mas extendido.

8/10 Good

jose de jesus, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No se compensa el precio con las instalaciones
El hotel para una noche esta bien la atención del personal buena,las instalaciones del hotel son antiguas aunque las habitaciones cómodas más no así los implementos como toalla están deshilachados se ve que no le invierten dinero

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación
El hotel está en buenas condiciones, los empleados son muy amables excepto por la ultima noche en la que no atendieron mi solicitud de despertarme temprano (casi me deja el avión)

8/10 Good

Jorge Alberto, La Dorada Caldas

Liked: Cleanliness, staff & service, room comfort
Buen hotel
Buena estadía. Tiene lo suficiente para pasar la noche. Buena atención. Un hotel con lo básico para estar bien. recomendable