Hotel Basan Plaza

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Basan Plaza

Family Quadruple Room
Exterior
Reception
Lobby sitting area
Restaurant

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking included
    Parking included
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
4-79 Cl 21A, San Juan de Pasto, Nariño, 520006
  • Plaza del Carnaval
    18 min walk
  • Estadio Departamental Libertad
    3 min drive
  • Plaza de Narino
    4 min drive
  • Pasto (PSO-Antonio Narino)
    57 min drive

Room options

Family Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bed

Family Room

  • Sleeps 5
  • 1 Double Bed and 2 Large Twin Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Hotel Basan Plaza

Hotel connected to a shopping center in San Juan de Pasto with free breakfast
This smoke-free hotel features a restaurant, a snack bar/deli, and coffee/tea in a common area. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a refrigerator in a common area, a business center, and conference space are onsite.
Hotel Basan Plaza offers 13 accommodations. Each accommodation is individually decorated. 42-inch Smart televisions come with cable channels. Bathrooms include showers with hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

With your stay at Hotel Basan Plaza, you'll be connected to a shopping center and within walking distance of Plaza del Carnaval. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking and extended parking
  • Enjoy a bite to eat at the restaurant
  • Services include free grocery shopping service, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Plaza del Carnaval and a few minutes from Estadio Departamental Libertad
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a business center and 3 meeting rooms. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Basan Plaza also features tour/ticket assistance, coffee/tea in a common area, and concierge services. The hotel can provide a complimentary grocery shopping service and wedding services. Free self parking is available.

This 3-star San Juan de Pasto hotel is smoke free.

Guests are served free local cuisine breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Hotel Basan Plaza has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
A hosted evening meal is available for a surcharge on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–9:30 AM
  • 1 restaurant
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area
  • Hosted evening meal available on weekdays for a fee of COP 9000

Things to do

  • Art gallery

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Free food shopping service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (2153 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels

More

  • Desk
  • Free local calls
  • Individually decorated
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 2:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Basan Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal: COP 9000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Hotel Basan Plaza offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:30 AM - 2:00 AM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ayenda Basan Plaza
Hotel Basan Plaza Hotel
Hotel Basan Plaza San Juan de Pasto
Hotel Basan Plaza Hotel San Juan de Pasto

Hotel Basan Plaza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 16 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, kind people. Room was clean and very good value. Breakfast was decent.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. The room was big and clean.
Stayed 2 nights in Oct 2022

4/10 Poor

Francisco, Sangolqui

Travelled with family
Disliked: Cleanliness, property conditions & facilities
El hotel al parecer contaba con remuneración reciente pero todo se opacaba con el olor en todo lado proveniente del restaurante, el parqueadero era mur reducido pero lo peor era el olor a basura en el mismo, todo el hotel contaminado con mal olor...
Stayed 2 nights in Dec 2023

10/10 Excellent

MARIA

Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

gerardo g

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gracias
Stayed 2 nights in Aug 2022

10/10 Excellent

Harold

Stayed 3 nights in Apr 2022

8/10 Good

Luis

Stayed 1 night in Mar 2022

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy hermoso comodo y el servicio excelente
Stayed 4 nights in Dec 2021

10/10 Excellent

Joannis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno. Buena ubicación. Zona segura. Muy limpio.
Stayed 1 night in Dec 2021

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATENCION AL CLIENTE
El Hotel bastante cómodo, la atención del personal muy gentil
Stayed 1 night in Dec 2021

10/10 Excellent

Jenifer

Stayed 1 night in Dec 2021

10/10 Excellent

Andres J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias Hotel Basan Plaza
La mejor experiencia, el staff muy amable, la comida deliciosa y la habitación súper cómoda.
Stayed 2 nights in Dec 2021

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente
Exelente gracias espero poder volver en otra ocasión.
Stayed 1 night in Nov 2021

10/10 Excellent

Liliana

Stayed 1 night in Sep 2021

10/10 Excellent

Sol M

Stayed 1 night in Sep 2021

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadia
Buen Hoyel sin contratiempos
Stayed 2 nights in Feb 2021

8/10 Good

Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

ISABEL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La comunicación fue permanente con el hotel, ya quebla hora de llegada cambio y dieron espera para podernos atender en recepción.
Stayed 1 night in Nov 2020

10/10 Excellent

Danom Int Corp

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020